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Symetrix W-Series Remote Controls IP and PoE-Based Controllers

Symetrix-W-Series-Remote-Controls-IP-and-PoE-Based-Controllers-product

Fa'amatalaga

  • Model: W-Series Remotes
  • Tufuga: Symetrix
  • Compatibility: US Version, EU Version
  • Cable Compatibility: CAT5e/CAT6
  • Fa'apipi'i: Fa'amau ile puipui

Fa'atonuga o le Fa'aaogaina o Mea

Fa'apipi'i Meafaigaluega:

US Version:

  1. Connect a CAT5e/CAT6 cable to the RJ45 port on the rear panel of the W-Series remote.
  2. Secure the W-Series remote to a standard US single or dual-gang wall box.

EU Version:

  1. Connect a CAT5e/CAT6 cable to the RJ45 port on the rear panel of the W-Series remote.
  2. Secure the W-Series remote to a standard EU/UK single-gang wall box.
  3. Using the included cable, connect the two modules of the W4.

O le a le Vaa i totonu o le Pusa

  • A W-Series device
  • A single or dual-gang black or white Decora® wall plate (as applicable)
  • Two or four #6-32 x 5/8” screws or two M3x0.5x30mm slotted screws (as applicable)
  • Lenei Vave Amata Taiala

Mea e te Manaomia e Tuuina atu

Windows PC fa'atasi ai ma fa'amatalaga la'ititi nei:

  • 1 GHz pe sili atu le gaosiga
  • Pupuni 10 pe sili atu
  • 410 MB avanoa e teu ai fua
  • 1280 × 1024 faʻataʻitaʻiga gafatia
  • 16-bit pe sili atu lanu
  • So'oga Initaneti
  • 1GB poʻo le sili atu o le RAM pe a manaʻomia e lau masini faʻaogaina
  • PoE Network (Ethernet) Feso'ota'iga po'o PoE Injector
  • CAT5e/CAT6 uaea po'o se feso'ota'iga Ethernet o iai

Mauaina o Fesoasoani

Composer®, the Windows software that configures the W-Series Remote hardware, includes a help file o lo'o galue o se Ta'iala mo Tagata Fa'aoga atoa mo masini ma polokalama. Afai ei ai ni au fesili i tua atu o le lautele o lenei Quick Start Guide, faʻafesoʻotaʻi la matou Vaega Lagolago Faʻapitoa i auala nei:

Fa'atonuga Taua mo le Saogalemu

  1. Faitau faatonuga nei.
  2. Tausia nei faatonuga.
  3. Faalogo i lapataiga uma.
  4. Mulimuli i faatonuga uma.
  5. Do not use this apparatus near water. This apparatus shall not be exposed to dripping or splashing a,,nd no objects filled with liquids, such as vases, shall be placed on the apparatus.
  6. Fa'amama na'o se ie mago.
  7. Do not block any ventilation openings. Install only according to the manufacturer’s instructions.
  8. Aua ne'i fa'apipi'i i tafatafa o so'o se mea fa'avevela e pei o fa'avevela, fa'amau fa'avevela, ogaumu, po'o isi masini (e aofia ai amplifiers) e maua ai le vevela.
  9. This apparatus shall be connected to a mains socket outlet with a protective earthing connection. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades, with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
  10. Ia mautinoa le pulea lelei o le ESD ma le fa'avaeina pe a fa'aogaina fa'ailoga I/O fa'aalia.
  11. Puipui le uaea eletise mai le savali i luga poʻo le pine, aemaise lava i palaka, pusa faʻaoga faigofie, ma le mea e alu ese ai mai le masini.
  12. Fa'aaoga na'o mea fa'apipi'i/mea fa'apipi'i ua fa'ailoa mai e le gaosi oloa.
  13. Fa'aaogā fa'atasi ma le ta'avale, tulaga, tripod, puipui, po'o le laulau ua fa'ailoa mai e le gaosi oloa, pe fa'atau atu ma le masini.
    A fa'aaoga se taavale toso, fa'aeteete pe a fa'agaoioi le ta'avale/mea faigaluega tu'ufa'atasia ina ia 'alofia ai le manu'a mai le pito i luga.
  14. Aveese le masini lenei i taimi o afa uila poʻo pe a le faʻaaogaina mo se taimi umi.
  15. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power-supply cord or plug cord is damaged, liquid has been spilled, objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

FAATUATUA LE MATA'AGA O LE FAATETE ELETI E LE TATAU

LAPATAIGA: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS EQUIPMENT TO RAIN OR MOISTURE

AVIS: RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR SEE OWNERS MANUAL

Leai ni vaega e mafai ona fa'aaogaina i totonu. Fa'asino le tautua i tagata faigaluega fa'apitoa.

  • O le uila o le uila ma le faʻailoga o le aū i totonu o se tafatolu tutusa e faʻamoemoe e faʻailoa ai le tagata faʻaoga i le i ai o le "volo mataʻutia e le faʻafefe."tage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point within an equilateral triangle is intended to alert the user of the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product (i.e, this Quick Start Guide).
  • FAATUATUA: Ina ia puipuia le te'i eletise, aua ne'i fa'aogaina le polo fa'apolokalame o lo'o tu'uina atu ma le masini ma so'o se uaea fa'alautele, fa'ailoga, po'o se isi mea e fa'aulu ai se'i vagana ua mafai ona fa'aofi atoa le fa'alava.
  • Vaega e Fa'aaogaina e Tagata Fa'aaoga: E leai ni vaega e mafai ona fa'aogaina i totonu o lenei oloa Symetrix. I le tulaga o le toilalo, o tagata faʻatau i totonu o le US e tatau ona tuʻuina atu auaunaga uma i le fale gaosi Symetrix. O tagata fa'atau i fafo atu o le US e tatau ona tu'uina atu auaunaga uma i se tufatufaina fa'atagaina Symetrix. O lo'o maua fa'amatalaga fa'afeso'ota'i le fa'asoa fa'asalalau i luga ole laiga ile: http://www.symetrix.co.

Manatua: This equipment has been tested and found to comply with the limits for a Class B digital device under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and usedbyh the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

Afai o nei meafaigaluega e mafua ai le faʻalavelave faʻalavelave i le leitio poʻo le televise, lea e mafai ona faʻamautinoa e ala i le tape ma luga o meafaigaluega, e faʻamalosia le tagata faʻaoga e taumafai e faʻasaʻo le faʻalavelave e ala i se tasi pe sili atu o faiga nei:

  • Toe fa'atonu pe toe fa'anofo le antenna e maua ai.
  • Faʻateleina le tuʻueseesega i le va o meafaigaluega ma le faʻafefe.
  • Fa'afeso'ota'i le masini i se ta'avale i luga o se ta'amilosaga e ese mai le mea o lo'o feso'ota'i ai le tali.
  • Fa'afeso'ota'i le fa'atau po'o se tekinisia fa'aleoleo/TV mo se fesoasoani.

O suiga e le'i fa'amaonia manino e le gaosi oloa e mafai ona fa'aleaogaina ai le pule a le tagata fa'aoga e fa'agaioi ai masini i lalo o tulafono a le FCC.

Fa'apipi'i Meafaigaluega

US Version

  1. Connect a CAT5e/CAT6 cable to the RJ45 port on the rear panel of the W- W-W-Series remote.
  2. Secure the W-Series remote to a standard US single or dual-gang wall box.Symetrix-W-Series-Remote-Controls-IP-and-PoE-Based-Controllers-fig- (1)
  3. Using the included cable, connect the two modules of the W4.Symetrix-W-Series-Remote-Controls-IP-and-PoE-Based-Controllers-fig- (2)
  4. Secure the Decora® plate to the front panel of the W-Series remote.

EU Version

  1. Connect a CAT5e/CAT6 cable to the RJ45 port on the rear panel of the W-Series remote.
  2. Secure the W-Series remote to a standard EU/UK single-gang wall box.Symetrix-W-Series-Remote-Controls-IP-and-PoE-Based-Controllers-fig- (3)

Ta'utinoga o le Tausi

O matou, Symetrix Incorporated, 12123 Harbour Reach Dr Ste 106, Mukilteo, Washington 98275, ISA, e tautino atu i lalo o la matou matafaioi e faapea o oloa nei:

  • Model: W1, W2, W3, W4
  • W1, W2, W3, and W4 conform with the provisions of the following European Regulations, including all amendments, and with national legislation implementing these Regulations:
  • EN 55032, EN 55035 (EMC-International), FCC Part 15 (EMC-USA), RoHS (health/environmental)

Le fausiaina faʻapitoa file e tausia i:

  • Symetrix Inc.
  • 12123 Harbour Reach Dr Ste 106 Mukilteo, WA. 98275 USA
  • Aso tu'uina atu: Ianuari 15th, 2019
  • Nofoaga o le lomiga: Mukilteo, Uosigitone, ISA
  • Mark Graham CEO
  • For and Behalf of Symetrix Incorporated

Symetrix-W-Series-Remote-Controls-IP-and-PoE-Based-Controllers-fig- (4)

Fa'apipi'i polokalame

O le polokalame a le Composer® e maua ai le fa'atulagaina ma le fa'atonutonuina o DSP o le Composer-Series, fa'atonu, ma fa'ai'uga mai se si'osi'omaga Windows PC.

  1. La'u mai le fa'apipi'i fa'apipi'i mai le Symetrix webnofoaga (https://www.symetrix.co).
  2. Kiliki faalua i luga o le faila na sii mai ma mulimuli i faatonuga i luga o le lau e faʻapipiʻi ai.

A maeʻa ona faʻapipiʻi le polokalama, tagai i le Fesoasoani File mo
full connection and confi guration information.

Fesootaiga PHY Dante Devices

Devices with a single Dante port don’t have an internal Ethernet switch, and the RJ45 jack is connected directly to the Dante Ethernet physical transceiver (PHY). In these cases, you must connect the Dante port to an Ethernet switch before connecting to another PHY Dante device to avoid audio dropouts on Dante channels. Dante PHY devices include many Ultimo-based devices and Symetrix hardware: Prism, xIn 4, xOut 4, xIO 4×4, xIO Stage 4×4, xIO Bluetooth, xIO Bluetooth RCA-3.5, xIO XLR-Series.

Seti faiga

O le setiina lelei o le faiga e mana'omia ai le fa'atuina muamua o feso'ota'iga ma se Symetrix DSP (fa'ata'ita'iga, Radius NX, Prism).

Soʻotaga masani

  1. Fa'afeso'ota'i le uafu Pulea Ethernet i luga o le DSP i se kilia Ethernet fa'atasi ai ma se uaea CAT5e/6. Fa'afeso'ota'i le uafu Dante i luga o le DSP ma le uaea CAT5e/6 i le ki Ethernet tutusa mo feso'ota'iga Dante ma Pule fa'asoa, po'o se kili Ethernet ese mo feso'ota'iga Dante ma le Pule'ese.
  2. Fa'afeso'ota'i le PC o lo'o fa'agaoioia le Fa'atutuga i le feso'ota'iga Ethernet fa'aoga mo le Pulea ma se uaea CAT5e/6.
  3. Ina ia faʻamalosia se masini PoE Dante, faʻafesoʻotaʻi le Dante port i luga o le masini i le PoE-enabled port i luga o le ki Dante. I le isi itu, faʻafesoʻotaʻi le Dante port i luga o le masini i le PoE injector ona sosoo ai lea ma le PoE injector i le Dante switch.
  4. Ina ia fa'aola se masini Pulea PoE, fa'afeso'ota'i le uafu Pulea i luga o le masini i se uafu e mafai ona fa'aogaina le PoE i luga o le ki Pule. I le isi itu, faʻafesoʻotaʻi le uafu Pulea i luga o le masini i le PoE injector ona sosoo ai lea ma le PoE injector i le ki Pule.

Seti Fesootaiga

E uiga ile DHCP

  • Symetrix network-enabled devices boot with DHCP enabled by default. When connected to a network, they will look for a DHCP server to obtain an IP address. This process may take several minutes. Computers attached to the same network and getting.g
  • O tuatusi IP mai le server DHCP lava e tasi o le a sauni e alu.
  • A leai se DHCP server o loʻo i ai e tuʻuina atu tuatusi IP, ma faʻaogaina le faʻaogaina o fesoʻotaiga a Windows, o le a setiina e le PC se IP i le va o le 169.254.xx ma se subnet mask o le 255.255.0.0 e fesoʻotaʻi ma le masini.
  • Thidefaultslt to use an automatic private IP address, ss uses the last four alphanumeric characters of the device’s MAC address (MAC address hex value converted to decimal for IP address) for the ‘x.x’ values. MAC addresses can be found on a sticker on the back of the hardware.
  • E tusa lava pe ua suia tulaga le lelei o le PC, o le a taumafai le masini e faʻavae fesoʻotaʻiga e ala i le setiina o faʻamaumauga talafeagai o le laulau e oʻo atu ai i masini e iai tuatusi 169.254.xx.

Connecting to the Device from the Host Computer on the Same LAN
Ole masini Symetrix ma le komepiuta talimalo e manaʻomia mea nei:

  1. IP Address - Le tuatusi tulaga ese o se node i luga o se fesoʻotaiga
  2. Subnet Mask – Fa'atonuga e fa'amalamalama ai tuatusi IP o lo'o aofia i totonu ole laiga fa'apitoa.
  3. Fa'asinoala Faitotoa (filifiliga) – Le tuatusi IP o se masini e fa'aalaala ai feso'ota'iga mai le tasi subnet i le isi. (Na'o le mea e mana'omia pe a o le PC ma le masini o lo'o i luga ole laiga eseese.)

Afai o loʻo e tuʻuina se masini i luga o se fesoʻotaʻiga o loʻo i ai, e tatau i le pule o fesoʻotaʻiga ona tuʻuina atu faʻamatalaga o loʻo i luga pe atonu na tuʻuina atu e le DHCP server. Mo mafuaaga saogalemu, atonu e le fautuaina e tu'u sa'o masini AV i luga ole Initaneti. Afai e te faia, e mafai e se pule o feso'ota'iga po'o lau Fa'ainitaneti Au'aunaga Tu'uina atu fa'amatalaga o lo'o i luga.

If you are on your private network, directly or indirectly connected to the device, you may allow it to choose an automatic IP address, or you may choose to assign it a static IP address. If you are building your separate network with statically assigned addresses, you may consider using an IP address from one of the ”Private-Use” networks noted in RFC-1918:

  • 172.16.0.0/12 = tuatusi IP 172.16.0.1 e oo atu i le 172.31.254.254 ma se subnet mask o 255.240.0.0
  • 192.168.0.0/16 = tuatusi IP 192.168.0.1 e oo atu i le 192.168.254.254 ma se subnet mask o 255.255.0.0
  • 10.0.0.0/8 = tuatusi IP 10.0.0.1 e oo atu i le 10.254.254.254 ma se subnet mask o 255.255.0.0

Fa'atulagaina o Parameter IP

Su'eina Meafaigaluega

Symetrix-W-Series-Remote-Controls-IP-and-PoE-Based-Controllers-fig- (5)

Fa'atonuga IP ma le Fa'atutu ®
The Composer Locate Hardware dialog will scan the network and list available components. Select the unit you wish to assign an IP address to and click the Properties button. If you wish to assign the device a static IP address, select “Use the following IP address” and enter the appropriate IP address, subnet mask, and gateway. Click OK when fifinishedd. Now, back in the locate hardware dialog, ensure the device is selected and click “Select Hardware Unit” to use this hardware in your Site File. Tapuni le talanoaga Su'e Meafaigaluega.

Toe Seti Suiga
To be used under the supervision of technical support, the device can reset its network confi guration and completely revert to factory defaults. Locate the reset switch using the illustrations in this guide and/or the product data sheet.

  1. Pu'upu lolomi ma fa'amalolo: Toe setiina le fa'aogaina o feso'otaiga, toe fo'i i le DHCP.
  2. Apply power while holding, release after the unit boots, then reboot: Factory resets the unit.

Symetrix Limited Warranty

I le faʻaaogaina o oloa Symetrix, ua malie le Faʻatau e noatia i tuutuuga o lenei Symetrix Limited Warranty. E le tatau i tagata fa'atau ona fa'aoga oloa a le Symetrix se'iloga ua uma ona faitauina aiaiga o lenei tusi saisai.

O mea o lo'o ufiufi e lenei Warranty:
Symetrix, Inc. expressly warrants that the  Product will be free from defects in material and workmanship for fi five (5) years from the date the product is shipped from the Symetrix factory. Symetrix’s obligations under this warranty will be limited to repairing, replacing, or partially crediting original purchase price at Symetrix’s option, the part or parts of the product which prove defective in material or workmanship within the warranty period provided that the Buyer gives Symetrix prompt notice of any defect or failure and satisfactory proof thereof. Symetrix may, at its option, require proof of the original date of purchase (copy of the original authorized Symetrix Dealer’s or Distributor’s invoice). Final determination of warranty coverage lies solely with Symetrix.

This Symetrix product is designed and manufactured for use in professional audio systems and is not intended for other usage. Concerning products purchased by consumers for personal, family, or household use, Symetrix expressly disclaims all implied warranties, including, but not limited to, warranties of merchantability and fi fitness for a particular purpose. This limited warranty, with all terms, conditions, and disclaimers set forth herein, shall extend to the original purchaser and anyone who purchases the product within the specifi ed warranty period from an authorized Symetrix Dealer or Distributor. This limited warranty gives the Buyer certain rights. The Buyer may have additional rights provided by applicable law.

O mea e le o aofia i lenei Warranty:
This warranty does not apply to any non-Symetrix branded hardware products or any software, even if packaged or sold with Symetrix Products. Symetrix does not authorize any third party, including any dealer or sales representative, to assume any liability or make any additional warranties or representations regarding this product information on behalf of Symetrix. This warranty also does not apply to the following:

  1. Faʻaleagaina e mafua ona o le faʻaoga le talafeagai, tausiga, poʻo le tausiga, poʻo le le mulimulitaia o faʻatonuga o loʻo i totonu o le Quick Start Guide poʻo le Fesoasoani File (I le Tusitala: Fesoasoani > Fesoasoani Autu).
  2. Symetrix oloa ua uma ona suia. Symetrix o le a le faia ni toe faaleleia i iunite ua suia.
  3. Symetrix polokalama. O nisi o oloa a Symetrix o lo'o iai polokalama fa'apipi'i po'o polokalame ma e mafai fo'i ona fa'atasi ma polokalame fa'atonutonu e fa'amoemoe e fa'atino i luga o se komepiuta patino.
  4. Faʻaleagaina e mafua mai i faʻalavelave faʻafuaseʻi, faʻaleagaina, faʻaoga sese, faʻaalia i vai, afi, mafuie, galuega a le Atua, poʻo isi mafuaʻaga i fafo.
  5. Fa'aleagaina e mafua ona o le le lelei po'o le le fa'atagaina o le lipeaina o se iunite. E na'o Symetrix technicians ma Symetrix fa'asalalauga fa'avaomalo e fa'atagaina e toe fa'aleleia oloa a Symetrix.
  6. Fa'aleaga mea fa'alelei, e aofia ai ae le fa'atapula'aina i maosiosia ma pi'o, se'i vagana ua fa'aletonu ona o se fa'aletonu i meafaitino po'o le gaosiga i totonu o le vaitaimi fa'amaonia.
  7. Tulaga e mafua ona o laei masani ma loimata po'o se isi mea ona o le matua masani o oloa Symetrix.
  8. Fa'aleagaina e mafua ona o le fa'aoga ma se isi oloa.
  9. Product on which any serial number has been removed, altered, or defaced.A product that is not sold by an authorized Symetrix Dealer or Distributor.

Fa'atau Tiutetauave:
E fautuaina e Symetrix le Fa'atau e fai ni kopi fa'asao o le Nofoaga Files a'o le'i tautuaina se iunite. I le taimi o le tautua e mafai ona fai le Nofoaga File o le a soloiesea. I se mea faapena, e le nafa Symetrix mo le leiloa poʻo le taimi e manaʻomia e toe faʻatulagaina ai le Nofoaga File.

Legal Disclaimers and Exclusions Other Warranties:
The foregoing warranties are instead of all other warranties, whether oral, written, express, implied, or statutory. Symetrix, Inc. expressly disclaims any IMPLIED warranties, including fifitnesss for a particular purpose or merchantability. Symetrix’s warranty obligation and Buyer’s remedies hereunder are SOLELY and exclusively as stated herein.

Tapulaa o noataga:
The total liability of Symetrix on any claim, whether in contract, tort (including negligence), or otherwise arising out of, connected with, or resulting fromThee manufacture, sale, delivery, resale, repair, replacement, or use of any product will not exceed the retail price of the product or any part thereof that gives rise to the claim. In no event will Symetrix be liable for any incidental or consequential damages including but not limited to damage for loss of revenue, cost of capital, claims of Buyers for service interruptions or failure to supply, and costs and expenses incurred in connection with labor, overhead, transportation, installation or removal of products, substitute facilities or supply houses.

Au'aunaga a le Symetrix Product:
The remedies set forth herein shall be the Buyer’s sole and exclusive remedies concerning defective products. No repair or replacement of any product or part thereof will extend the applicable warranty period for the entire product. The specifi c warranty for any repair will extend for 90 days following the repair or the remainder of the warranty period for the product, whichever is longer.

E mafai e tagata nofomau o le Iunaite Setete ona fa'afeso'ota'i le Symetrix Technical Support Department mo se numera o le Fa'atagaga e Fa'afo'i (RA) ma fa'amatalaga fa'aopoopo i totonu o le warranty po'o le leai o le warranty toe faaleleia.
Afai e mana'omia e se oloa Symetrix i fafo atu o le Iunaite Setete ni auaunaga toe faaleleia, fa'amolemole fa'afeso'ota'i lau fa'asoa fa'aitulagi Symetrix mo fa'atonuga ile auala e maua ai se auaunaga.
A product may be returned by the Buyer only after a RA number has been obtained from Symetrix.

O le a fa'atau muamua e le tagata fa'atau tau uma o uta e toe fa'afo'i ai le oloa ile fale gaosi Symetrix. E iai le aia tatau a Symetrix e asiasia ai so'o se oloa e ono avea ma autu o so'o se tagi fa'amaonia a'o le'i faia le toe fa'aleleia po'o le toe sui. O oloa e toe lipea i lalo o le warranty o le a toe faafoi atu le uta na muai totogiina e ala i le kamupani va'alele a Symetrix, i so'o se nofoaga i totonu o le konetineta o le Iunaite Setete. I fafo atu o le konetineta o le Iunaite Setete, o oloa o le a toe faafoi atu i uta.

Suiga muamua:
Units that are out of warranty or sold outside the United States do not qualify for Advance Replacement. In-warranty units that fail within 90 days,may be replaced or repaired d,epending on available service inventory at Symetrix’s discretion. CThe customeris responsible for the return shipping of the equipment to Symetrix. Any repaired equipment will be shipped back to the customer at Symetrix’s cost. Advance replacements will be invoiced as a normal sale through authorized Symetrix dealers and distributors.

The defective unit must be returned 30 days from RA issue date and will be credited against the replacement unit invoice after it has been evaluated by our service department. If no problem is found, an evaluation fee will be deducted from the credit.
O iunite ua toe fa'afo'i mai e aunoa ma se numera fa'atagaina o le Toe Fa'afo'i e mafai ona fa'atuai tele i le fa'agaioiina. E le noatia le Symetrix mo le tuai ona o meafaigaluega ua toe faafoi mai e aunoa ma se numera aloaia o le Fa'atagaga.

Totogi Fa'afo'i ma Toe Fa'atumu
O faʻamatalaga uma e mafai ona faʻatagaina e Symetrix. E leai se aitalafu o le a tuʻuina atu mo soʻo se mea na toe faʻafoʻi mai pe a uma le 90 aso mai le aso o le pili.

Toe fo'i ona o le Symetrix Error po'o se faaletonu
O iunite e toe fa'afo'i mai i totonu ole 90 aso o le a le fa'atatauina ile toe fa'aputuina ma fa'amauina atoa (e aofia ai le uta). Symetrix fa'atauina le tau o le toe fa'afo'i atu.
Return for Credit (not due to Symetrix error): Units in a factory-sealed box and purchased within 30 days can be returned without a restock fee in exchange for a PO of greater value. Symetrix is not liable for return shipping.

Toe Fa'atonu Totogi Fa'amatalaga mo Toe Fa'afo'i mo Fa'aaitalafu (e le ona o le fa'aletonu o Symetrix):

Faamaufa'ailoga Falegaosi

  • 0-30 aso mai le aso o pili, 10% pe a leai se PO sui tutusa pe sili atu le tau e tuʻuina.
  • 31-90 days from invoice date: 15%.
  • Toe fa'afo'i e le'i talia pe a uma le 90 aso.

Faamaufa'ailoga Falegaosi Ta'e

  • May be returned up to 30 da,y s and the restocking fee is 30%.

E le noatia le Symetrix mo le toe faafoiina o felauaiga.

Ua le toe fa'asalaina
Symetrix o le a taumafai e toe lipea iunite i fafo atu o le tusi saisai mo le fitu tausaga mai le aso o le pili, ae e le faʻamaonia le toe faaleleia.
The ymetr website partners who are authorized and qualified to perform repairs on units beyond seven (7) years frfromhenvoiced date. Repair rates and turnaround times for out-of-warranty Symetrix equipment are set solely by these partners and are not dictated by Symetrix.

© 2024 Symetrix, Inc. Ua taofia aia tatau uma. Fa'amatalaga e mafai ona suia.

Fesili e Fai soo

  • O le a se mea e tatau ona ou faia pe a ou feagai ma faʻafitauli i le taimi o le faʻapipiʻiina?
    If you encounter any issues during installation, please refer to the user manual for troubleshooting tips. You can also contact Symetrix support via phone, email, or their online forum for assistance.
  • Can I use a different type of cable for connecting the W-Series remote?
    We recommend using CAT5e or CAT6 cables for optimal performance and compatibility with the W-Series remote.

Pepa / Punaoa

Symetrix W-Series Remote Controls IP and PoE Based Controllers [pdf] Taiala mo Tagata Fa'aoga
W-Series, W-Series Remote Controls IP and PoE Based Controllers, Remote Controls IP and PoE Based Controllers, IP and PoE Based Controllers, Based Controllers

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