Ta'iala mo Fa'afitauli mo le Fa'asa'olotoina o le Pule o Feso'ota'iga Tu'atasi 12.5(1)

Fa'amatalaga o oloa

O le Faʻafitauli Faʻafitauli mo Cisco Unified Communications Manager, Faʻasalalau 12.5 (1) o loʻo tuʻuina atu faʻamatalaga auiliili i le faʻafitauli ma le foia o mataupu e fesoʻotaʻi ma le Cisco Unified Communications Manager.

Aso Fa'asalalau: 2017-12-07
Suiga Mulimuli: 2023-11-24

Amerika Laumua
Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706
ISA
Webnofoaga: www.cisco.com
Telefoni: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

Fa'amatalaga

• Oloa: Cisco Unified Communications Manager
• Fa'asalalauga: 12.5(1)
• Aso Fa'asalalau: 2017-12-07
• Suiga Mulimuli: 2023-11-24

Fa'atonuga o le Fa'aaogaina o Mea

Mataupu 1: Upu Tomua
O le vaega tomua o loʻo tuʻuina atu i lugaview o le fa'amoemoe, aofia, fa'alapotopotoga, fa'amaumauga e feso'ota'i, fa'asalalauga, ma le mauaina o le lagolago ma le puipuiga o ta'iala mo le Fa'afitauli Taiala.

Mataupu 2: Fa'afitauli Fa'afitauliview
I totonu o lenei mataupu, o le ae mauaina faʻamatalaga e uiga i Cisco Unified Serviceability, Cisco Unified Communications Operating System Administration, faʻataʻitaʻiga lautele o faʻafitauli faʻafitauli, sauniuniga o fesoʻotaʻiga le manuia, ma le mea e maua ai nisi faʻamatalaga.

Cisco Unified Serviceability

O lenei vaega o loʻo faʻamatalaina foliga ma galuega a Cisco Unified Serviceability, o le a web-faʻavae talosaga faʻaaogaina mo le puleaina ma le fofoina o Cisco Unified Communications Manager.

Cisco Unified Communications Operating System Pulega
O lenei vaega o loʻo tuʻuina atu ai faʻamatalaga e uiga i Cisco Unified Communications Operating System Administration, lea e mafai ai e pule ona faʻatulagaina ma pulea le faʻaogaina o le faʻaogaina o le Cisco Unified Communications Manager.

Fa'ata'ita'iga Lautele o Fa'afitauli
O lenei vaega o loʻo faʻamatalaina ai se faʻataʻitaʻiga lautele o le foia o faʻafitauli e mafai ona mulimulitaʻia pe a faʻafitauli faʻafitauli i Cisco Unified Communications Manager. E aofia ai laasaga o loʻo aʻafia i le faʻamaoniaina o faʻafitauli, auʻiliʻiliga, fofo, ma le faʻamaonia.

Sauniuniga le manuia o feso'otaiga

O lenei vaega o loʻo faʻatalanoaina le taua o le faʻaogaina o fesoʻotaʻiga faʻaletonu ma tuʻuina atu taʻiala i le auala e sauniuni ai mo fesoʻotaʻiga faʻaletonu ina ia mautinoa le le motusia o fesoʻotaʻiga.

O fea e maua ai nisi fa'amatalaga
O lenei vaega o loʻo tuʻuina atu ai faʻamatalaga i faʻamatalaga faaopoopo o faʻamatalaga, e pei o faʻamaumauga a Cisco, faʻalapotopotoga faʻalapotopotoga, ma punaoa lagolago, lea e mafai ai e tagata faʻaoga ona maua nisi faʻamatalaga auʻiliʻili i faʻafitauli faʻapitoa.

FAQ (Frequently Asked Questions)

F: O fea e mafai ona ou maua ai le lomiga lata mai o le Taiala Fa'afitauli?
A: O le lomiga lata mai o le Troubleshooting Guide e mafai ona maua ile Cisco webnofoaga i www.cisco.com. Faamolemole silasila i le web'upega tafaʻilagi mo faʻamatalaga sili ona lata mai.

Q: E mafai faapefea ona ou maua le lagolago mo Cisco Unified Communications Manager?
A: Ina ia maua le lagolago mo Cisco Unified Communications Manager, e mafai ona e faʻafesoʻotaʻi lou sui Cisco pe asiasi i le Cisco webnofoaga i www.cisco.com. O le web'upega tafa'ilagi o lo'o tu'uina atu fa'amatalaga e uiga i filifiliga lagolago ma punaoa o lo'o avanoa mo fa'afitauli ma fo'ia fa'afitauli.

Q: E i ai ni tapula'a iloa po'o ni fa'afitauli ua iloa ile Cisco Unified Communications Manager?
A: Mo faʻamatalaga e uiga i tapulaʻa iloa poʻo faʻafitauli ma Cisco Unified Communications Manager, faʻamolemole faʻafesoʻotaʻi le faʻamaumauga o loʻo tuʻuina atu ma le oloa pe asiasi i le Cisco web'upega tafaʻilagi mo faʻamatalaga faʻasalalau lata mai ma faʻaleleia bug.

Fa'afitauli Taiala mo Cisco Unified Communications Manager, Fa'asa'oloto 12.5(1)
Muamua Lolomi: 2017-12-07 Mulimuli Suia: 2023-11-24
Amerika Laumua
Cisco Systems, Inc. 170 Sisifo Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000
800 553-NETS (6387) Fax: 408 527-0883

O FA'AMATALAGA MA FA'AMATALAGA E UIGA I O'O'OGA O LO'O I LENEI TUSI LELEI E FA'AMATALAGA E SUIA E A'OA'OGA. O FA'AMATALAGA UMA, FA'AMATALAGA, MA FAUTUAGA I LENEI tusi ta'iala e talitonuina e sa'o ae o lo'o tu'uina atu e aunoa ma se fa'amaoniga o so'o se ituaiga, fa'aalia pe fa'aali. E TATAU IA TAGATA TAGATA FA'A'OGA E FA'AMATALAGA ATO'O MO LATOU FA'A'OGA O SO'O SE O'OGA.
O LE LAISENE MO FA'AOGAGA ​​MA LE FA'AVAE FA'AVAE MO LE O'OGA O'O MAI O LO'O FA'A'OA'OINA I LE FA'AMATALAGA FA'AMATALAGA E FA'A'AI MA LE O'OGA MA O LO'O FA'A'O'O'I IAI I LE FA'ASA'IGA. AFAI E LE MAFAI ONA E SU'I LE LAISENE SOFTWARE PO'O LE FA'AMANATU FA'ATA'ITA'I, FA'ASA'I LOU SU'I CISCO MO SE KOPI.
O le fa'atinoina e Cisco o le TCP header compression o se fetuutuuna'iga o se polokalame na atia'e e le Iunivesite o Kalefonia, Berkeley (UCB) e avea o se vaega o le UCB's public domain version of the UNIX operating system. Ua taofia aia tatau uma. Puletaofia © 1981, Regents o le Iunivesite o Kalefonia.
E ui i lea i so'o se isi fa'amaoniga ii, o pepa uma FILES MA SOFULEGA A NEI FAIGA FAAVAE E TUUINA “E PEI AI” MA FAIGA UMA. O LE CISCO MA LE FA'A'OA'OGA O LO'O TAGATA I LUGA UA TA'E FA'AVAE UMA, FA'A'ALI'INA PO'O LE FA'AALIGA, E aofia ai, e aunoa ma se tapula'a, mea e mafai ona fa'atau, talafeagai mo se fa'amoemoega fa'apitoa ma le leai o se soliga po'o le tula'i mai i se kosi fa'atau, fa'atau.
E LEAI SE MEA E TATAU AI LE CISCO PO O ANA FAIA TOTONU MO SO'O SE FA'AMATALAGA, FAAPITOA, FAAMATALAGA, PO'O LE FA'AMATALAGA, E aofia ai, e aunoa ma se tapula'a, MA'U'UINA PO'O LE TO'I PO'O LE FA'AFIA'I I FA'AMATALAGA MAI LE FA'AOGANA PO'O LE FA'AMATALAGA I US. PO O LEA UA FAATUATUA I LE AU FAI SAUNIGA I LE AGATONU ONA ONA FAIA FAALEAGA.
So'o se Initaneti Protocol (IP) tuatusi ma numera telefoni o lo'o fa'aogaina i lenei pepa e le'o fa'amoemoe e avea ma tuatusi moni ma numera telefoni. Soo se examples, fa'aaliga fa'atonuga, fa'asologa o feso'otaiga, ma isi fa'atusa o lo'o aofia i totonu o le pepa o lo'o fa'aalia mo na'o fa'ata'ita'iga. So'o se fa'aogaina o tuatusi IP moni po'o numera telefoni i fa'amatalaga fa'ata'ita'iga e le'i fuafuaina ma fa'afuase'i.
O kopi uma ua lolomi ma kopi fa'alua o lenei pepa e manatu e le'o pulea. Va'ai i le fa'ainitaneti o lo'o iai nei mo le fa'amatalaga lata mai.
Cisco e silia ma le 200 ofisa i le lalolagi atoa. O tuatusi ma numera telefoni o lo'o lisiina ile Cisco webnofoaga ile www.cisco.com/go/office.
Cisco ma le Cisco logo o fa'ailoga fa'ailoga po'o fa'ailoga fa'amaufa'ailoga a Cisco ma/po'o ona so'otaga i le US ma isi atunu'u. I view se lisi o faailoga tau Cisco, alu i lenei URL: https://www.cisco.com/c/en/us/about/legal/trademarks.html. O fa'ailoga tau fefa'ataua'iga lona tolu o lo'o ta'ua o meatotino a latou tagata e ona. O le faʻaaogaina o le upu paaga e le faʻaalia ai se mafutaga faʻapaʻaga i le va o Cisco ma soʻo se isi kamupani. (1721R)
© 2017 Cisco Systems, Inc. Ua taofia aia tatau uma.

ISI

TOMUA MATAUPU 1 MATAUPU 2

Fa'atomuaga xiii Faamoemoega xiii Tagata fa'alogologo xiii Fa'alapotopotoga xiv Fa'amaumauga Fa'atatau xv Feagaiga xv Mauaina o Fa'amaumauga, Mauaina o le Lagolago, ma Ta'iala Puipuia xvi Cisco Oloa Puipuiga Siliview xvi
Fa'afitauli Fa'afitauliview 1 Cisco Unified Serviceability 1 Cisco Unified Communications Operating System Administration 2 Fa'ata'ita'iga Fa'ata'ita'i o Fa'afitauli Fa'afitauli 2 Sauniuniga Fa'aletonu o feso'otaiga 3 O fea e maua ai nisi fa'amatalaga 3
Meafaigaluega e foia ai faafitauli 5 Cisco Unified Serviceability Meafaigaluega e foia ai faafitauli 5 Command Line Interface 6 kerneldump Utility 7 Faʻaaga le Kerneldump Utility 8 Faʻaaga le Email Alert mo Core Dump 8 Network Management 9 System Log Management 9 Cisco Discovery Protocol Support 9 Simple Network Management Protocol Support 10

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalauga 12.5(1) iii

Mataupu

MATAUPU 3

Sniffer Fa'ailoga 10 Debugs 10 Cisco Secure Telnet 11 Packet Capture 11
Pu'eina o le afifiview 11 Lisi Fa'atonuga mo le Pu'eina o Packet 12 Fa'aopoopoina o se Tagata Fa'ai'uga i le Vaega Fa'atonu Packet Sniffer Access Control Group 13 Fa'atulagaina o Parata o Auaunaga Pu'e-Pu'e 13 Fa'atulagaina o le Pu'eina o Pa'u i le Fa'amalama Fa'atonu Telefoni. Fa'atonuga 14 Iloiloina o Pa'u Pu'e 14 Galuega masani e fo'ia ai fa'afitauli, Meafaigaluega, ma Poloaiga 16 Fautuaga mo Fa'afitauli 17 Fa'amaumauga o Talafa'asolopito o Faiga 17 Fa'amatalaga Fa'amatalaga Fa'atonu.view 21 Fa'amaumauga o Talafaasolopito o Faiga 22 Avanoa i le Fa'amaumauga o Talafa'asolopito o Faiga 23 Fa'amaumauga o Su'etusi 24 Fa'amaonia Cisco Unified Communications Manager o lo'o fa'agaoioia 28
Cisco Unified Communications Manager System Issues 31 Cisco Unified Communications Manager System e le tali atu 31 Cisco Unified Communications Manager System e taofi le tali atu 32 Cisco Unified Communications Manager Administration E le faʻaalia 33 Faʻasalaga pe a taumafai e faʻaoga Cisco Unified Communications Manager Administration 33 Mea sese pe a taumafai e faʻaoga Cisco Unified Puleaina o Feso'ota'iga i luga ole Node 33 E Le'o Fa'atagaina oe View 34 Faʻafitauli Faʻaalia poʻo le Faʻaopoopoina o Tagata faʻaoga ma Cisco Unified Communications Manager 34 Igoa e faʻafeiloaʻi Resolution Faisal 35 Port 80 poloka i le va o lau suʻesuʻe ma le Cisco Unified Communications Manager Server 36 Le Faʻatulagaina o Fesoʻotaʻiga Le talafeagai o loʻo i ai i le masini mamao 36 Pulea Aafiaga o Cisco RAID Operations 37

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalauga 12.5(1) iv

Mataupu
Fa'asologa o Fa'amaumauga 37 Le Fa'asologa o Fa'amaumauga i le Va o le Lomiga ma le Tagata Fa'asalalau 38 E Le tupu le Fa'asologa o Fa'amaumauga Pe a Toe Fa'afo'i Mai le So'oga i Node Leiloa 41 Lisi o Fa'amaumauga Ua Le'o Fa'atasi E le fa'aosoina le Lapataiga 41 Toe Fa'atonu Fa'amatalaga Fa'amatalaga Pe a E Toe Fa'afo'i i se Fa'amaumauga o Mea tuai 42 utils dbreplication clusterreset 43 fa'aoga le dbreplication dropadmindb 43
LDAP Authentication Le manuia 43 Fa'afitauli i le LDAP I luga o le SSL 44 Tatala LDAP Le mafai ona fa'amaonia le Tusi Faamaonia e So'o ai i le LDAP Server 45 JTAPI Subsystem Fa'afitauli Amata 46
JTAPI Subsystem e OUT_OF_SERVICE 46 MIVR-SS_TEL-4-ModuleRunTime Failure 47 MIVR-SS_TEL-1-ModuleRunTime Failure 49
JTAPI Subsystem o lo'o i le PARTIAL_SERVICE 50 Fa'amatalaga Puipuiga 50
Fa'ailo Saogalemu 51 Saogalemu Fa'atonu Mata'ituina Fa'atinoga 51 ReviewOgoa o Saogalemu ma Su'ega Files 52 Fa'afitauli Fa'afitauli 53 Fa'afitauli Fa'afitauli 53
Fa'afitauli DRS ma le CDR Fa'atino 53 Fa'afitauli CTL Security Tokens 54
Fa'afitauli o se Fa'ailoga Saogalemu Loka pe a uma ona e fa'aulu fa'atasi se fa'aupuga fa'ailoga Saogalemu 54
Fo'i fa'afitauli pe a le maua se Token e tasi (Etoken) 54 Fo'i fa'afitauli pe a le maua uma fa'ailoga mo le saogalemu (Etoken) 55 fo'i fa'afitauli ITL Files 55 Fa'afitauli CAPF 56 Fa'afitauli o le Fa'amaoniga Fa'amau i luga o le Telefoni 56 Fa'afitauli pe a le manuia le fa'amaoniaina o le Tusi Fa'asinomaga Fa'alotoifale 56 Fa'amaonia o lo'o fa'apipi'i le Tusi Fa'amaonia CAPF i luga o 'au'aunaga uma i totonu ole Cluster 56 Fa'amaonia o lo'o i ai se Tusi Pasi Taua i le lotoifale i luga ole Telefoni 57 Fa'amaonia o lo'o i ai se Tusi Fa'asinomaga Fa'alotoifale i luga ole Telefoni O lo'o iai i le Telefoni 57 le Tusi Fa'ailoga Fa'apipi'i Gaosi (MIC).
Fa'afitauli Taiala mo Cisco Unified Communications Manager, Fa'asa'oloto 12.5(1) v

Mataupu

MATAUPU 4
MATAUPU 5 MATAUPU 6

Fa'afitauli Fa'ailoga mo Telefoni ma Cisco IOS MGCP Gateways 57 Fa'aaogaina o le Pu'eina o Packet 57
CAPF Mease Code 58
Matā'upu Fa'atonu 61 Lelei leo 61 Leo leiloa pe fa'aseseina 62 Fa'asa'o Fa'afitauli Fa'alogo Mai le Cisco Unified IP Phone 63 Echo 64 Tasi leo pe leai se leo 65 Codec ma Itulagi le fetaui 69 Nofoaga ma Bandwidth 70 Telefoni Fa'afitauli 70 Toe Fa'atonu Telefoni 70 Pa'u Valaau 71 Telefoni Le Le Resitala 72 Fa'ailoga Fa'ailoga 72 Toe Fa'atonu le Tone 72 Faitotoa Faitotoa 73 Fa'amatalaga a le Leoleo Faitoto'a 78 Te'ena le ulufale 78 Te'ena le Fa'amauina 79 Loka le B-Channel pe a Le'o iai le Alaala IE 79 Fa'aaliga le Tulaga o le Faamauina o Meafaigaluega 80
Fuafuaga vili ma fa'afitauli 81 Vaevaega o le Ala ma Valaau Va'a Su'e Avanoa 81 Fa'atonuga o le pikiina o vaega 83 Fa'afitauli o le Fuafuaga 83 Fa'afitauli pe a viliina se Numera 84 Fuafuaga Saogalemu 85 Fa'atapula'a o le Alternate Alternate Routing (AAR) ma Avanoa Mamao 85
Cisco Unified Communications Manager Fa'amatalaga 87

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalauga 12.5(1) vi

Mataupu

MATAUPU 7 MATAUPU 8

Leai Maua le Alalaupapa Konafesi 87 Meafaigaluega Transcoder E le o galue e pei ona fa'amoemoeina 89 Leai ni Auaunaga Fa'aopoopo e Maua ile Valaau Fa'amau 90
Faʻamatalaga Feʻau Leo 93 Feʻau leo ​​Taofi pe a mavae le 30 Sekona 93 Cisco Unity System e le taʻavale: Maua Pisi leo 94 Valaau e Tuʻu atu ile Voice Messaging System Faʻaaogaina e pei o se Valaau tuusaʻo ile Cisco Unity System 94 Administrator Account E le o fesoʻotaʻi ma Cisco Unity Tagata fai saofaga 95
Fa'afitauli Fa'afitauli ma Au'aunaga 97 Fo'i Fa'afitauli Va'a 97 Fo'i Fa'afitauli Vala'au Toe 98 Fa'afitauli Fa'aaogā Valaau Toe 98 Oomi e le tagata vala'au softkey Callback a'o le'i tatagi le telefoni 98 Aveese pe toe setiina e le tagata le telefoni pe a uma ona oomi le CallBack softkey ae a'o le'i faia le Call Back 98 Ua misia e le tagata vala'au le avanoa a'o le'i seti le telefoni. Suia/taofia le lau e le o ta'u manino mai na tupu le fa'amatalaga avanoa. 99 Feau Sese mo le Valaau Toe Foi 100 Su'eina o le Call Back Log Files 100 Fo'ia Fa'afitauli Valaau Pulea Discovery 100 Fo'ia Fa'alavelave Valaau Park 102 Fo'i Fa'afitauli Ciphers 103 Fo'i Fa'afitauli DRS ma CDR Fa'atinoga 103 Fo'ia Cisco Extension Mobility 103 Fo'ia Fa'afitauli Lautele ma Cisco Extension Mobility 104 Fa'afitauli Fa'alavelave Cisco Feso'ota'iga 104 Feso'ota'iga Extension Feso'ota'iga Pule Fesoasoani 106 IPMAConsoleInstall.jsp Fa'aalia le Sese: Tulaga HTTP 503-E Le'o Maua Lenei Talosaga 107 IPMAConsoleInstall.jsp Fa'aalia le Sese: Leai se Itulau na Maua Sese 107 Tuusaunoaga: java.lang.ClassNotFoundException: InstallerApplet.class 108 Otometi Fa'apipi'iina o MS Virtual Machine Ua Le Toe Tuuina atu mo le Siiina 108

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalauga 12.5(1) vii

Mataupu

Le Fa'amaoniaga a le Tagata Fa'aaoga 109 Fesoasoani Console Fa'aalia Sese: Fa'atonu Fa'atonu - Fa'afeso'ota'i Pule Fa'atonu 109 Fa'amatalaga Fesoasoani Fa'amatalaga Fa'aletonu: Cisco IP Pule Fesoasoani Fesoasoani Le'o Maua 110 Valaau E Le'o Fa'aalaina pe a Fa'amama pe Fa'amalo 111 Cisco IP Manager Fesoasoani Fesoasoani e le mafai ona amataina 112 Calling Party Maua se Leo Toe Fa'atonu 113 Ua Ta'oto le Pule A'o Fa'aauau pea le Auaunaga 113 E le mafai e le Pule ona fa'alavelaveina Valaau o lo'o tatagi i luga ole Laina Fesoasoani Fesoasoani 114 E le mafai ona vala'au ile Pule Telefoni Pe a pa'u le Cisco IP Manager Assistant Service 114 Troubleshooting Cisco Unified Mobility 115 Cisco Unified Mobility User e tautau i luga le telefoni feʻaveaʻi ae le mafai ona toe faʻaauau le telefoni i luga o le telefoni feaveaʻi 115 Dial-via-Office-Related SIP Error Codes 116 Troubleshooting Cisco Web Tatala 117 Fa'amaoni Sese 117 Auaunaga Le'o avanoa 117 Directory Service i lalo 118 Cisco CTIManager Down 118 Session Exprued, Fa'amolemole toe saini 118 Tagata e le'i saini i totonu o so'o se masini 119 Ua le mafai ona tatala le masini/Lina 119 Destination Le Mafai ona Aapa atu 119 Pu'e Tu'u Tulaga Valaau Pulea 120 Fo'i Fa'afitauli Hotline 121 Fo'i Fa'afitauli Fa'afuase'i Fa'aliliu 124 Ki E le o Gaoioiga 125 Fa'aletonu le tumau 125 Pisi 126 Fa'afitauli Feso'ota'i 126 Pisi leo pe a vili i fafo mai le laina feso'ota'iga 126 Va'au Feso'ota'i Aua le alu i le Malo Feso'ota'i pe a alu i le Fofoga Fetalai. ,
po'o le Headset 127 Troubleshooting SCCP 127
Laina Intercom e le o fa'aalia i luga ole telefoni pe a iai le fa'ata'ita'iga ki 127

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalauga 12.5(1) viii

Mataupu
E Le Fa'aalia Laina Intercom Pe a Pa'u Telefoni i tua i le SRST 128 Fa'afitauli SIP 128
Debugging Telefoni o loʻo taʻavale SIP 128 Faʻatonuga o Telefoni o loʻo taʻavale SIP 128 Cisco Extension Mobility User e saini i totonu ae e le faʻaalia le laina o le Intercom 128 O fea e maua ai nisi faʻamatalaga 129 Troubleshooting IPv6 129 Telefoni e le resitalaina ma Cisco Unified Communications Manager 129 Valaau i luga Ua le manuia SIP Trunks 130 Valaau i le va o masini 130 Musika Taofi E le o taina i luga o le Telefoni 130 Fo'i Fa'afitauli Vaevae Fa'atatau 131 Vaevaega Fa'atatau e Le Fa'atinoina 131 Vaevaega Fa'atatau e Mana'omia Fetuuna'iga 132 Fa'afitauli Fa'afitauli SIP ma le DNS Caching133 file 133 Pu'eina o le Peke 134 E le o galue le teuina o faamaumauga A/AAAA 134 Igoa Host resolution toe faafoi sese le tuatusi IP 135 Le mafai ona maua ogalaau 135 Seti uiga nscd e ala i le CLI 136 CLI poloaiga e seti TTL 136 A/AAAA Faamaumauga Fesili a'o le'i muta le TTL 136 Fa'amama le fa'aoga of AAAA record cache 136 Troubleshooting SAML Single Sign On 137 Redirection to IdP fail 137 IdP Authentication Fais 137 Redirection to Unified Communications Manager le manuia 137 Fai Su'ega Su'e 138 SAML Single Sign On Page Fa'aalia Le Sa'o Tulaga i Cluster 138 Fautuaga Lautele 138
Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalauga 12.5(1) ix

Mataupu

MATAUPU 9 MATAUPU 10

SNMP Fa'afitauli 141 Fa'afitauli Fa'afitauli 141 CISCO-CCM-MIB Fautuaga 142 Fautuaga Lautele 142 Tapula'a 145 Fautuaga Fesili e Fai soo 146 HOST-RESOURCES-MIB Fautuaga 151 Ogalaau mo le Aoina 151 Disk Space ma RTMT 151 CISCO Fesili Lautele 152 DPMI154 Fesili Lautele Fautuaga 154 Fesili e masani ona fesiligia 154 SYSAPP-MIB Fautuaga 154 Aoina o ogalaau 155 Faʻaaogaina o Servlets i Cisco Unified Communications Manager 8.0 155 SNMP Developer Tips 156 O fea e Suʻe ai nisi faʻamatalaga 158
Tatala se mataupu i le TAC 159 Fa'amatalaga E te Mana'omia 160 Fa'amatalaga Fa'amuamua Manaomia 160 Fa'atulagaina o Feso'otaiga 160 Fa'amatalaga Fa'afitauli 161 Fa'amatalaga Lautele 161 Fa'amatalaga Fa'ainitaneti 162 Fa'afeso'ota'i Fa'auigaina 162 Feso'ota'i Fa'aau'aunaga i luga.view 162 Fa'amanuiaga o le Fa'aaogaina o Auaunaga Fa'au'umau 162 TAC Support for Serviceability Connector 163 Cisco Live! 163 Avanoa Mamao 163 Cisco Secure Telnet 164

Fa'afitauli Taiala mo Cisco Unified Communications Manager, Fa'asa'oloto 12.5(1) x

Mataupu

MATAUPU 11 MATAUPU 12

Puipuiga o le Firewall 164 Cisco Secure Telnet Design 164 Cisco Secure Telnet Structure 165 Seti se Teugatupe Mamao 165
Su'esu'ega: Fa'afitauli Cisco Unified IP Telefoni Telefoni 167 Fa'afitauli Intracluster Cisco Unified IP Telefoni Telefoni 167 Sample Topology 167 Cisco Unified IP Phone Initialization Process 168 Cisco Unified Communications Manager Initialization Process 169 Self-Starting Processes 169 Cisco Unified Communications Manager Registration Process 170 Cisco Unified Communications Manager KeepAlive Process 171 Cisco Unified Communications Manager Intracluster Call Flow Traces 171 Troubleshooting Cisco Unified Communications Manager KeepAlive Process. Telefoni Telefoni 175 Sample Topology 176 Intercluster H.323 Feso'ota'iga 176 Fa'asolo Valaau Fa'ailoga 176 Fa'aletonu Vala'au 177
Tulaga Su'esu'ega: Fa'afitauli Cisco Unified IP Telefoni-i-Cisco IOS Gateway Valaau 179 Valaau Flow Traces 179 Debug Messages ma Faaali Poloaiga i le Cisco IOS Gatekeeper 182 Debug Messages ma Faaali Poloaiga ile Cisco IOS Gateway 184 Cisco IOS Gateway ma T1/PRI Interface 187 Cisco IOS Gateway ma le T1/CAS Feso'ota'iga 188

Taiala Fa'afitauli mo Cisco Unified Communications Manager, Fa'asa'oloto 12.5(1) xi

Mataupu
Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asa'oloto 12.5(1) xii

Upu Tomua

O lenei faatomuaga o loʻo faʻamatalaina ai le faʻamoemoega, aofia, faʻalapotopotoga, ma faʻasalalauga o lenei taʻiala ma tuʻuina atu faʻamatalaga i le auala e maua ai faʻamaumauga e fesoʻotaʻi.
· Faamoemoega, i le itulau xiii · Tagata faʻalogo, i le itulau xiii · Faʻalapotopotoga, i le itulau xiv · Faʻamaumauga Faʻatatau, i le itulau xv · Fonotaga, i le itulau xv · Mauaina Faʻamaumauga, Mauaina le Lagolago, ma Taʻiala Puipuia, i le itulau xvi · Cisco Product Security Overview, i le itulau xvi

Faamoemoega

O le Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager o lo'o tu'uina atu ai fa'afitauli mo le fa'asa'olotoina o le Unified Communications Manager.

Manatua O fa'amatalaga i totonu o lenei fa'amatalaga o le Troubleshooting Guide for Unified Communications Manager atonu e le fa'aoga i fa'asalalauga muamua o le Unified Communications Manager software.
O lenei pepa e le o aofia uma ai faʻalavelave faʻalavelave e ono tupu i luga o le Unified Communications Manager system ae o loʻo taulaʻi atu i na mea e masani ona vaʻaia e le Cisco Technical Assistance Center (TAC) poʻo fesili e masani ona fesiligia mai talafou.
Tagata fa'alogo
O le Ta'iala mo Fa'afitauli mo Feso'ota'iga Tu'atasi Pule e tu'uina atu ta'iala mo fa'atonu o feso'ota'iga o lo'o nafa ma le fa'afoeina o le Unified Communications Manager system, mo pule o atina'e, ma mo tagata faigaluega. O lenei ta'iala e mana'omia ai le malamalama ile telefoni ma feso'otaiga IP.

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalauga 12.5(1) xiii

Faalapotopotoga

Upu Tomua

Faalapotopotoga

O le siata o lo'o i lalo o lo'o fa'aalia ai le fa'atulagaina o lenei ta'iala.
Laulau 1: Fa'afefea ona Fa'atulagaina Lenei Pepa

Mataupu ma le Ulutala

Fa'amatalaga

Fa'afitauli Fa'afitauliview, i le itulau e 1

Tuuina atu le sili atuview o meafaigaluega ma punaoa o loʻo avanoa mo le fofoina o le Unified Communications Manager.

Meafaigaluega e foia ai faafitauli, i le itulau e 5

Fa'afeso'ota'i meafaigaluega ma mea fa'aoga e mafai ona e fa'aogaina e fa'atulaga ai, mata'ituina, ma fa'afitauli le Unified Communications Manager ma tu'uina atu ta'iala lautele mo le aoina mai o fa'amatalaga e aloese ai mai su'ega faifaipea ma le toe aoina o fa'amatalaga tutusa.

Cisco Unified Communications Manager Faʻamatalaina fofo mo faʻafitauli sili ona taatele e fesoʻotaʻi ma

System Issues, i le itulau e 31

se faiga Pulea Feso'ota'iga Tuufaatasi.

Fa'afitauli o Meafaitino, i le itulau e 61

Fa'amatala fofo mo fa'afitauli sili ona taatele e feso'ota'i ma telefoni IP ma faitoto'a.

Dial Plans and Routing Issues, i le itulau e 81 Fa'amatala fofo mo fa'afitauli sili ona taatele e feso'ota'i ma ata vili, vaeluaga o auala, ma vala'au avanoa su'esu'e.

Cisco Unified Communications Manager Services Issues, i le itulau 87

Fa'amatala fofo mo fa'afitauli sili ona taatele e feso'ota'i ma au'aunaga, e pei o alalaupapa o konafesi ma nofoaga fa'amutaina a le aufaasālalau.

Faʻamatalaga Feʻau Leo, i le itulau 93

Fa'amatala fofo mo fa'afitauli masani o fe'au fe'au.

Fa'afitauli Fa'afitauli ma Au'aunaga, i luga Tuuina atu fa'amatalaga e fesoasoani ia te oe e fo'ia ai fa'afitauli masani

itulau 97

Vaega ma auaunaga a le Unified Communications Manager.

SNMP Troubleshooting, i le itulau 141

Tuuina atu faʻamatalaga ile auala e foia ai faʻafitauli ile SNMP

Tatala se mataupu ma le TAC, i le itulau 159 Fa'amatala fa'amatalaga e mana'omia e tatala ai se mataupu mo le TAC.

Su'esu'ega: Fa'afitauli Cisco Unified Fa'amatala au'ili'ili le tafega o le vala'au i le va o le lua Cisco Unified IP

Telefoni IP, i le itulau 167

Telefoni i totonu o se fuifui.

Tulaga Su'esu'ega: Fa'afitauli Cisco Unified Fa'amatala se Cisco Unified IP Telefoni telefoni e ala i se Cisco

IP Telefoni-i-Cisco IOS Gateway Valaau, i luga ole IOS Gateway i se telefoni e feso'ota'i ile PBX i le lotoifale

itulau 179

po'o luga ole Public Switched Telephone Network (PSTN).

Fa'afitauli Taiala mo Cisco Unified Communications Manager, Fa'asa'oloto 12.5(1) xiv

Upu Tomua

Fa'amaumauga Fa'atatau

Fa'amaumauga Fa'atatau
Va'ai ile Cisco Unified Communications Manager Documentation Guide mo nisi fa'amatalaga e uiga ile Cisco IP telefoni talosaga ma oloa. O mea nei URL faʻaali se example ala i le ta'iala fa'amaumauga: http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_documentation_roadmaps_list.html Mo faʻamaumauga e fesoʻotaʻi ma Cisco Unity, vaʻai i mea nei URL:
https://www.cisco.com/c/en/us/support/unified-communications/index.html

Fonotaga

O lo'o fa'aogaina e lenei pepa fa'atonuga nei:

Fonotaga

Fa'amatalaga

mata'itusi mata'utia

Poloaiga ma upu autu o lo'o i mata tetele.

mata'itusi faatusilima

O finauga o lo'o e tu'uina atu ai tau o lo'o fa'amausali.

[]

O elemene i puipui sikuea e filifili.

{x|y|z}

O isi upu autu o lo'o fa'avasegaina i fa'amau ma tu'u'ese'ese i fa'amau tu'u.

[x|y|z]

E fa'apipi'i fa'aupuga fa'aopoopo e filifili ai i puipui ma tu'u'ese'ese i pa fa'alava.

manoa

Se seti o mataitusi e le o ta'ua. Aua le fa'aogaina fa'ailoga upusii faataamilo i le manoa ne'i iai i le manoa fa'ailoga upusii.

mata vaimata

O sauniga fa'ai'u ma fa'amatalaga o lo'o fa'aalia e le faiga o lo'o i le vainu'u mata.

Boldface screen font Fa'amatalaga e tatau ona e tu'uina o lo'o i totonu o le mata'itusi mata mata'utia.

mata fa'amau fa'amau

O finauga o lo'o e tu'uina atu ai fa'atauga o lo'o i le mata'itusi mata'itusi.

<>

O mataitusi e le lolomi, e pei o upu faataga, o loo i le tulimanu

puipui.

O faʻamatalaga e faʻaaoga ai tulafono nei:

Fa'amatalaga O lona uiga o le tagata faitau e fa'amautu. O faʻamatalaga o loʻo iai ni fautuaga fesoasoani poʻo ni faʻamatalaga i mea e le o aofia i le lomiga.

Fa'afitauli Taiala mo Cisco Unified Communications Manager, Fa'asa'oloto 12.5(1) xv

Mauaina o Faamaumauga, Mauaina o le Lagolago, ma Taiala Puipuiga

Upu Tomua

E fa'aaoga e tagata ta'i taimi tulafono nei:
Timesaver O lona uiga o le gaioiga faʻamatalaina e sefe ai le taimi. E mafai ona e faʻasaoina le taimi e ala i le faʻatinoina o le gaioiga o loʻo faʻamatalaina i le parakalafa. Fautuaga e fa'aaoga tulafono nei:
Fautuaga O lona uiga o fa'amatalaga o lo'o i ai fautuaga aoga. Fa'aeteete e fa'aaoga tulafono nei:
Lapataiga O lona uiga ia faaeteete le tagata faitau. I lenei tulaga, e mafai ona e faia se mea e ono afaina ai meafaigaluega poʻo le leiloa o faʻamaumauga.

O lapata'iga e fa'aoga ai fa'asalalauga nei:
Lapataiga O le faailoga o le lapataiga o lona uiga o le matautia. Ua e i ai i se tulaga e ono afaina ai le tino. Ae e te leʻi galue i soʻo se masini, e tatau ona e nofouta i lamatiaga e aʻafia i le eletise eletise ma masani i faiga masani mo le puipuia o faʻalavelave.
Mauaina o Faamaumauga, Mauaina o le Lagolago, ma Taiala Puipuiga
Mo faʻamatalaga e uiga i le mauaina o faʻamaumauga, mauaina o le lagolago, tuʻuina atu o faʻamatalaga faʻamatalaga, taʻiala mo le saogalemu, faʻapea foʻi ma igoa faʻapitoa ma pepa lautele Cisco, vaʻai i masina taʻitasi What's New in Cisco Product Documentation, lea o loʻo lisiina ai faʻamaumauga faʻapitoa Cisco fou ma toe faʻaleleia, i: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Cisco Oloa Puipuiga I lugaview
O lenei oloa o lo'o i ai ata fa'ata'oto ma e noatia i tulafono a le Iunaite Setete ma le atunu'u fa'alotoifale e fa'atonutonu ai le fa'aulufale mai, auina atu i fafo, fesiitaiga ma le fa'aoga. O le tu'uina atu o oloa fa'ata'ita'i a Cisco e le fa'aalia ai le pule a le isi vaega e fa'aulufale mai, fa'atau atu, tufatufaina pe fa'aoga fa'ailoga. O tagata fa'aulufale mai, fa'aulufale atu, tufatufaina ma tagata fa'aoga e nafa ma le usita'ia o tulafono a le US ma le atunu'u. I le fa'aogaina o lenei oloa ua e malie e usita'ia tulafono ma tulafono fa'atatau. Afai e le mafai ona e usitaʻia tulafono a le US ma le lotoifale, faʻafoʻi vave lenei oloa. E mafai ona maua nisi fa'amatalaga e uiga i tulafono a le US i fafo i le http://www.access.gpo.gov/bis/ear/ear_data.html.

Fa'afitauli Taiala mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) xvi

1 LE MATAUPU
Fa'afitauli Fa'afitauliview
O lenei vaega o loʻo tuʻuina atu ai faʻamatalaga talafeagai ma punaoa avanoa e foʻia ai le Unified Communications Manager.
· Cisco Unified Serviceability, i le itulau 1 · Cisco Unified Communications Operating System Administration, i le itulau 2 · General Model of Problem Solving, i le itulau 2 · Network Failure Preparation, i luga o le itulau 3 · O fea e maua ai nisi faʻamatalaga, i le itulau 3
Cisco Unified Serviceability
Cisco Unified Serviceability, a web-mea faigaluega faʻafitauli faʻafitauli mo Unified Communications Manager, e maua ai galuega nei e fesoasoani ai i le pulega e foia faʻafitauli faʻafitauli:
· Fa'asaoina fa'aliga ma mea e tutupu mo le fa'afitauli ma tu'uina atu fa'amatalaga fe'au fa'ailo.
· Faasaoina au'aunaga a le Unified Communications Manager e su'e fa'amatalaga i ogalaau eseese files mo fa'afitauli. E mafai e pule ona fa'atulaga, aoina, ma view su'e fa'amatalaga.
· Mata'ituina amioga fa'a-taimi o vaega i totonu o le Unified Communications Manager fa'apipi'i e ala i le mea faigaluega mata'ituina taimi moni (RTMT).
· Fausia lipoti mo Tulaga Au'aunaga, fefa'ataua'iga, ma fa'amatalaga pili e ala ile Unified Communications Manager CDR Analysis and Reporting (CAR).
· Tuuina atu auaunaga faʻapitoa e mafai ona e faʻagaoioia, tapeina, ma view e ala i le faamalama o le Faagaioiina o Auaunaga.
· Tuuina atu se atinaʻe mo le amataina ma le taofi o foliga ma fesoʻotaʻiga auaunaga. · Fa'amaumauga fa'amaumauga e feso'ota'i ma meafaigaluega a Cisco Unified Serviceability. · Fa'ataga le Unified Communications Manager e galue o se masini fa'afoe mo le SNMP pulega mamao
ma fa'afitauli. · Mataʻituina le faʻaogaina o le tisiki o le vase ogalaau i luga o se 'auʻaunaga (poʻo faʻaumau uma i totonu o le fuifui).
Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 1

Cisco Unified Communications Operating System Administration

Fa'afitauli Fa'afitauliview

Avanoa Cisco Unified Serviceability mai le Cisco Unified Communications Manager Administration window e ala i le filifilia o Cisco Unified Serviceability mai le Navigation drop-down list box. O le fa'apipi'iina o le Unified Communications Manager e otometi lava ona fa'apipi'i Cisco Unified Serviceability ma fa'aavanoaina. Va'ai Cisco Unified Serviceability Administration Guide mo fa'amatalaga au'ili'ili ma fa'asologa o fa'asologa i meafaigaluega e mafai ona fa'aaogaina.
Cisco Unified Communications Operating System Administration
Cisco Unified Communications Operating System Administration e mafai ai ona e faia galuega nei e faʻatulaga ma pulea le Cisco Unified Communications Operating System:
· Siaki le tulaga o polokalame ma meafaigaluega. · Siaki ma fa'afou tuatusi IP. · Ping isi masini feso'ota'iga. · Pulea le Network Time Protocol servers. · Fa'aleleia polokalama faakomepiuta ma filifiliga. · Toe amata le faiga.
Va'ai i le Ta'iala Fa'atonu mo Cisco Unified Communications Manager mo fa'amatalaga auiliili ma fa'asologa o fa'asologa i meafaigaluega e mafai ona fa'aaogaina.
Fa'ata'ita'iga Lautele o Fa'afitauli
Pe a fo'ia se si'osi'omaga feso'ota'iga telefoni po'o le IP, fa'amalamalama fa'ailoga fa'apitoa, fa'ailoa uma fa'afitauli e ono fa'atupuina ai fa'a'ailoga, ona fa'amama fa'asolosolo fa'afitauli ta'itasi (mai le mea e foliga mai e sili atu) se'ia mou atu fa'ailoga. O laasaga nei o loʻo tuʻuina atu ai taʻiala e faʻaaoga i le faʻaogaina o faʻafitauli.
Taualumaga 1. Iloilo le fa'afitauli o feso'otaiga ma faia se fa'amatalaga manino fa'afitauli. Fa'amatala fa'ailoga ma mafua'aga e ono tupu. 2. Fa'apotopoto mea moni e te mana'omia e fesoasoani ai e fa'ate'aina fa'afitauli e ono tupu. 3. Mafaufau i mafuaaga talafeagai e faavae i mea moni na e aoina. 4. Fausia se fuafuaga fa'atino e fa'atatau i na mafua'aga. Amata i le faʻafitauli sili ona foliga mai ma fai se fuafuaga i totonu
lea e te fa'aogaina na'o le tasi le fesuiaiga. 5. Fa'atino fuafuaga fa'atino; fai laasaga ta'itasi ma le fa'aeteete a'o su'esu'e pe ua mou atu le fa'ailoga. 6. Iloilo taunuuga e iloa ai pe ua foia le faafitauli. Afai ua foia le faafitauli,
mafaufau i le faagasologa ua maea. 7. Afai e le'i fo'ia le fa'afitauli, fai se fuafuaga fa'atino e fa'atatau i le isi mafua'aga e ono tula'i mai i lau
lisi. Toe foi i le 4, i le itulau 2 ma toe fai le faagasologa seia foia le faafitauli.

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 2

Fa'afitauli Fa'afitauliview

Sauniuniga le manuia o feso'otaiga

Ia mautinoa ua e faaleaogaina so'o se mea na e suia a'o fa'atinoina lau fuafuaga fa'atino. Manatua e te manaʻo e sui naʻo le tasi le fesuiaiga i le taimi.
Fa'aaliga Afai e te fa'auma uma mafua'aga masani ma gaioiga (pe o mea o lo'o otooto atu i lenei pepa po'o isi na e iloa i lou si'osi'omaga), fa'afeso'ota'i Cisco TAC.
Sauniuniga le manuia o feso'otaiga
E mafai ona e toe fa'aleleia atili i taimi uma mai le fa'aletonu o feso'otaiga pe a e sauni muamua. Ina ia iloa pe ua e sauni mo se faaletonu o feso'otaiga, tali fesili nei:
· E iai sau fa'afanua fa'aletino ma sa'o lelei o lau initaneti e fa'ailoa mai ai le tulaga fa'aletino o masini uma i luga ole feso'ota'iga ma pe fa'afefea ona feso'ota'i fa'apea fo'i ma se fa'afanua talafeagai o tuatusi feso'ota'iga, numera o feso'otaiga, ma so'o feso'ota'iga?
· E i ai sau lisi o fesoʻotaʻiga fesoʻotaʻiga uma o loʻo faʻatinoina i lau fesoʻotaʻiga mo tulafono taʻitasi ua faʻatinoina ma se lisi o numera o fesoʻotaʻiga, subnetworks, sone, ma vaega e fesoʻotaʻi ma i latou?
· E te iloa po'o fea fa'atonuga o lo'o fa'agasolo ma fa'amatalaga sa'o, fa'aonaponei mo fa'amaumauga ta'itasi?
· E te iloa po'o fea tulafono o lo'o fa'apipi'iina? O i ai ni filiga o lo'o fa'atulagaina i so'o se tasi o nei alalaupapa, ma e iai sau kopi o nei fa'atonuga? E fa'atatau lea i le Unified Communications Manager?
· E te iloa vaega uma o feso'ota'iga i feso'ota'iga i fafo, e aofia ai so'o se feso'ota'iga i le Initaneti? Mo feso'ota'iga feso'ota'iga i fafo ta'itasi, e te iloa po'o le a le fa'asologa o auala o lo'o fa'aogaina?
· Ua fa'amauina e lau fa'alapotopotoga amioga masani ma fa'atinoga o feso'ota'iga, ina ia mafai ona e fa'atusatusa fa'afitauli o lo'o iai nei ma se laina fa'avae?
Afai e mafai ona e tali ioe i nei fesili, e vave ona toe fa'aleleia mai se fa'aletonu.
O fea e maua ai nisi fa'amatalaga
Fa'aoga so'otaga nei mo fa'amatalaga i mataupu tele telefoni IP: · Mo nisi fa'amatalaga e uiga i talosaga ma oloa telefoni a Cisco IP, va'ai le Cisco Unified Communications Manager Documentation Guide. O mea nei URL faʻaali se example ala i le taʻiala faʻamaumauga: https://www.cisco.com/en/US/products/sw/voicesw/ps556/products_documentation_roadmaps_list.html · Mo faʻamaumauga e fesoʻotaʻi ma Cisco Unity, vaʻai i mea nei URL: https://www.cisco.com/en/US/products/sw/voicesw/ps2237/tsd_products_support_series_home.html
· Mo faʻamaumauga e fesoʻotaʻi ma Cisco Emergency Responder, vaʻai i mea nei URL: https://www.cisco.com/en/US/products/sw/voicesw/ps842/tsd_products_support_series_home.html

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 3

O fea e maua ai nisi fa'amatalaga

Fa'afitauli Fa'afitauliview

· Mo faʻamaumauga e fesoʻotaʻi ma Cisco Unified IP Phone, vaʻai i mea nei URL: https://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
· Mo faʻamatalaga i le fuafuaina ma le fofoina o fesoʻotaʻiga telefoni IP, vaʻai i le Cisco IP Telephony Solution Reference Network Design Guides o loʻo maua i: https://www.cisco.com/go/srnd

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 4

2 LE MATAUPU
Meafaigaluega Fa'afitauli
O lenei vaega o loʻo faʻamatalaina meafaigaluega ma mea faʻaoga e te faʻaogaina e faʻapipiʻi ai, mataʻituina, ma fofoina le Unified Communications Manager ma tuʻuina atu taʻiala lautele mo le aoina o faʻamatalaga e aloese ai mai suʻega faifaipea ma le manatuaina o faʻamatalaga tutusa.
Fa'aaliga Ina ia maua nisi o URL nofoaga o loʻo lisiina i totonu o lenei pepa, e tatau ona avea oe ma se tagata faʻaoga resitala, ma e tatau ona e saini i totonu.
· Cisco Unified Serviceability Troubleshooting Tools, i le itulau 5 · Command Line Interface, i le itulau 6 · kerneldump Utility, i le itulau 7 · Network Management, i le itulau 9 · Sniffer Traces, i le itulau 10 · Debugs, i le itulau 10 · Cisco Secure Telnet, i le itulau 11 · Packet Capture, i le itulau 11 · Common Troubleshooting Tasks, Tools, and Commands, on page 17 · Troubleshooting Tips, on page 20 · System History Log, on page 21 · Audit Logging, on page 24 · Verify Cisco Unified Communications O loʻo Taʻavale Auaunaga Pule, i le itulau e 28
Cisco Unified Serviceability Troubleshooting Tools
Va'ai ile Cisco Unified Serviceability Administration Guide mo fa'amatalaga au'ili'ili o ituaiga meafaigaluega eseese o lo'o tu'uina atu e Cisco Unified Serviceability e mata'ituina ma au'ili'ili ai faiga eseese a le Unified Communications Manager.
Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 5

Poloaiga Line Interface

Meafaigaluega Fa'afitauli

Laulau 2: Meafaigaluega Fa'atau

Vaitaimi

Uiga

Cisco Unified Real-Time O lenei meafaigaluega e tuʻuina atu faʻamatalaga faʻamatalaga e uiga i masini Mataʻituina le Pulea Fesoʻotaʻiga (RTMT) masini ma faʻataʻitaʻiga faʻatinoga ma mafai ai e oe ona aoina faʻailoga.
E mafai ona fa'apitoa fa'atonuga fa'atino po'o fa'apitoa le Pule o Feso'ota'iga Fa'atasi. O mea fa'atatau e aofia ai fa'avasegaga fa'atusa o fa'atau mo se masini fa'apitoa po'o se vaega, e pei ole Cisco Unified IP Phones po'o Unified Communications Manager System Performance. Su'e fua e fua vaega eseese o le faatinoga o faiga. Su'e fua fa'amaumauga e pei ole numera o telefoni ua resitalaina, telefoni o lo'o taumafai ma telefoni o lo'o fa'agasolo.

Fa'aliga

E fa'aogaina e le au pulega fa'ailo e maua ai le tulaga o le ta'avale ma le tulaga o le Unified Communications Manager system. O fa'ailo o lo'o iai fa'amatalaga e uiga i fa'afitauli fa'aletonu e pei o fa'amatalaga ma fa'atonuga.
E su'e e le pulega le fa'amatalaga fa'amatalaga fa'ailo mo fa'amatalaga fa'ailo. O le fa'amatalaga fa'ailo o lo'o i ai se fa'amatalaga o le fa'ailo ma gaioiga fautuaina.

Su'ega

E fa'aogaina e le au fa'atonu ma le inisinia Cisco fa'amaumauga files e maua mai fa'amatalaga fa'apitoa e uiga i fa'afitauli tau auaunaga a le Unified Communications Manager. Cisco Unified Serviceability e tu'uina atu fa'amatalaga fa'asologa i le ogalaau fa'amau file. E lua ituaiga o tala fa'amau fileo iai: SDI ma SDL.

O au'aunaga uma e aofia ai se fa'amaufa'ailoga fa'aletonu file. E su'e e le faiga fa'amatalaga fa'amatalaga fa'asinomaga (SDI) mai 'au'aunaga ma fa'amauina mea e tutupu i taimi fa'agasolo ma fa'ailoga i se ogala'au. file.

Le SDL fa'asologa o fa'amaumauga file o loʻo i ai faʻamatalaga faʻatautaia telefoni mai auaunaga e pei o Cisco CallManager ma Cisco CTIManager. E su'e e le faiga le fa'asoa fa'ailoga (SDL) o le vala'au ma fa'amauina suiga o le setete i totonu o se ogala'au file.

Manatua

I le tele o tulaga, e na'o le aoina o fa'ailoga SDL pe a Cisco Technical

Fesoasoani Center (TAC) e talosagaina oe e fai.

Mea faigaluega Lipoti Lelei

O lenei faaupuga e faʻailoa ai le lelei o le leo ma le faʻaogaina lautele o faʻafitauli i le Cisco Unified Serviceability.

Aufaigaluega Feso'ota'i Le Cisco Webex Serviceability auaunaga faʻateleina le saoasaoa e mafai ai e le aufaigaluega fesoasoani faʻapitoa a Cisco ona suʻesuʻeina faʻafitauli i au atinaʻe. E otometi galuega o le sailia, toe aumai, ma le teuina o faʻamaumauga faʻamaonia ma faʻamatalaga i totonu o se mataupu SR. E fa'aosoina fo'i e le 'au'aunaga su'esu'ega fa'asaga i saini fa'ama'i ina ia mafai ai e le TAC ona fa'ailoa lelei ma fo'ia fa'afitauli i au mea faigaluega i le fale.

Poloaiga Line Interface
Fa'aaoga le laina fa'atonuga (CLI) e fa'aoga ai le Unified Communications Manager system mo le tausiga fa'avae ma le toe fa'aleleia. Maua le avanoa i le faiga e ala i se laina fa'amalo (se mata'itusi ma piano) po'o le faia o se sauniga SSH.

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Meafaigaluega Fa'afitauli

kerneldump Fa'aoga

O le igoa o le tala ma le upu faataga e faia ile taimi fa'apipi'i. E mafai ona e suia le upu faataga pe a uma ona faapipii, ae e le mafai lava ona suia le igoa o le teugatupe. O se fa'atonuga o lo'o fa'atusalia ai se fa'atonuga o tusitusiga na mafua ai ona fa'atino e le faiga se galuega. O poloaiga e mafai ona tu to'atasi, pe mafai ona i ai ni finauga fa'atulafonoina po'o ni filifiliga po'o ni filifiliga. O se tulaga e aofia ai se tuufaatasiga o poloaiga; mo example, fa'aaliga e fa'asinoina se tulaga, ae fa'aalia tulaga fa'amaonia se fa'atonuga. O laʻasaga taʻitasi ma faʻatonuga e aofia ai foʻi se tulaga faʻapitoa faʻatasi. E mafai ona e fa'atinoina se fa'atonuga pe afai e lava lou tulaga fa'apitoa. Mo faʻamatalaga atoatoa i luga o le faʻatonuga o le Unified Communications Manager CLI, vaʻai i le Command Line Interface Reference Guide mo Cisco Unified Solutions.
kerneldump Fa'aoga
Ole kerneldump fa'aoga e mafai ai ona e aoina mai fa'alavelave fa'aletonu i le lotoifale ile masini ua afaina e aunoa ma le mana'omia o se fa'aumau lona lua. I totonu o le Unified Communications Manager cluster, e te manaʻomia naʻo le faʻamautinoa o loʻo faʻaogaina le kerneldump i luga o le 'auʻaunaga ae e te leʻi aoina faʻamatalaga faʻalavelave.
Manatua Cisco fautuaina e te faʻamaonia le faʻaogaina o le kerneldump ua mafai pe a uma ona e faʻapipiʻi le Unified Communications Manager e faʻatagaina ai le faʻafitauli sili atu ona lelei. Afai e te le'i faia muamua, fa'agaoioi le kerneldump aoga ae e te le'i fa'aleleia le Unified Communications Manager mai fa'amaumauga lagolago.
Taua Ole fa'agaoioiga po'o le fa'agata ole kerneldump e mana'omia ai le toe fa'afouina ole node. Aua le fa'atinoina le fa'atonuga se'i vagana ua e i totonu o se fa'amalama e talia ai le toe fa'afouina.
O le laina faʻatonuga (CLI) mo le Cisco Unified Communications Operating System e mafai ona faʻaogaina e mafai ai, faʻamalo, pe siaki le tulaga o le kerneldump aoga. Fa'aoga le fa'agasologa o lo'o i lalo e fa'aagaaga ai le fa'aogaina o le kernel dump:
Galulue ma Files O lo'o Aoina mai e le Fa'aoga I view le faʻamatalaga faʻalavelave mai le aoga kerneldump, faʻaaoga le Cisco Unified Real-Time Monitoring Tool poʻo le Command Line Interface (CLI). Ina ia aoina ogalaau kerneldump e ala i le faʻaaogaina o le Cisco Unified Real-Time Monitoring Tool, filifili le Aoina Files filifiliga mai Trace & Log Central. Mai le Select System Services / Applications tab, filifili le Kerneldump logs check box. Mo nisi fa'amatalaga ile aoina files fa'aoga Cisco Unified Real-Time Monitoring Tool, va'ai le Cisco Unified Real-Time Monitoring Tool Administration Guide. Ina ia faʻaaoga le CLI e aoina ai ogalaau kerneldump, faʻaaoga le "file"CLI poloaiga i luga o le files i le lisi o faalavelave. O loʻo maua i lalo o le "activelog" partition. O le ogalaau fileigoa e amata ile tuatusi IP ole kerneldump client ma fa'ai'u ile aso ole file ua foafoaina. Mo nisi fa'amatalaga ile file poloaiga, faasino i le Command Line Interface Reference Guide mo Cisco Unified Solutions.

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Fa'aaga le Kerneldump Utility

Meafaigaluega Fa'afitauli

Fa'aaga le Kerneldump Utility
Fa'aaoga lenei faiga e mafai ai ona fa'aoga le kerneldump. A tupu se fa'alavelave fatu, e tu'uina atu e le fa'aoga se masini mo le aoina ma le lafoa'i o le fa'alavelave. E mafai ona e fetuutuunai le aoga e lafo ai ogalaau i le server i le lotoifale po o se server i fafo.
Taualumaga

Laasaga 1 Laasaga 2
Laasaga 3

Ulufale i le Poloaiga Line Interface. Faatumu se tasi o mea nei:
· Ina ia lafo fatu fa'alavelave i luga o le server i le lotoifale, fa'agaoioi le utils os kernelcrash enable CLI command. · Ina ia lafo fatu fa'alavelave i se server i fafo, fa'agaoioi le utils os kerneldump ssh enable
CLI poloaiga ma le tuatusi IP o le server fafo.
Toe fa'afou le server.

Example

Manatua Afai e te manaʻomia le faʻamalo ole kerneldump aoga, e mafai ona e faʻaogaina le utils os kernelcrash disable CLI command e faʻamalo ai le server i le lotoifale mo faʻamaumauga autu ma le utils os kerneldump ssh disable CLI poloaiga e faʻamalo le aoga i luga o le server i fafo.

O le a le isi mea e fai Fa'atulaga se fa'alilolilo imeli i le Meafaigaluega Mata'ituina Taimi Moni e fa'ailoa mai ai le lafoa'i autu. Mo fa'amatalaga, va'ai Enable Email Alert for Core Dump, itulau 8 Va'ai ile Troubleshooting Guide mo Cisco Unified Communications Manager mo nisi fa'amatalaga ile kerneldump aoga ma fa'afitauli.
Fa'amalo le Lapata'i imeli mo Core Dump
Fa'aoga le faiga lea e fa'atulaga ai le Meafaigaluega Mata'ituina Taimi Moni e imeli ai le pule i so'o se taimi e tupu ai se lafoa'i autu.
Taualumaga

Laasaga 1 Laasaga 2 Laasaga 3

Filifili System> Meafaigaluega> Alert> Alert Central. Kiliki-matau CoreDumpFileMaua le mataala ma filifili Set Alert Properties. Mulimuli i fa'atonuga a le wizard e fa'atulaga ai mea e te mana'o iai: a) I le Alert Properties: Email Notification popup, ia mautinoa ua siaki le Enable Email ma kiliki.
Fa'atulaga e seti ai le fa'agaioiga mataala fa'aletonu, lea o le imeli i se pule.

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Meafaigaluega Fa'afitauli

Pulega o Fesootaiga

Laasaga 4

e) Mulimuli i faʻatonuga ma Faʻaopoopo se tuatusi imeli e mauaina. A fa'aoso lenei fa'aaliga, o le fa'agaioiga fa'aletonu o le imeli lea o le tuatusi.
i) Kiliki Save.
Seti le fa'aumau Imeli fa'aletonu: a) Filifili System > Tools > Alert > Config Email Server. e) Ulufale i le i-meli ma faʻamatalaga faʻamatalaga e lafo ai faʻasalalauga imeli. i) Ulufale i le Send User Id. o) Kiliki OK.

Pulega o Fesootaiga
Fa'aoga meafaigaluega tau pulega feso'ota'iga mo le Unified Communications Manager e mafai ona tautua mamao. · Fa'atonuga Fa'amaumauga
· Cisco Discovery Protocol Lagolago
· Lagolagoina Faiga Fa'akomepiuta Feso'ota'i Faigofie
Va'ai i fa'amaumauga i le URLs o lo'o tu'uina atu i vaega mo nei mea faigaluega tau pulega feso'ota'iga mo nisi fa'amatalaga.
Puleaina o Log System
E ui lava e mafai ona faʻafetaui i isi faiga faʻatautaia o fesoʻotaʻiga, Cisco Syslog Analysis, lea o loʻo faʻapipiʻiina ma Resource Manager Essentials (RME), e maua ai le auala sili e pulea ai feʻau Syslog mai masini Cisco. Cisco Syslog Analyzer o loʻo avea ma vaega o Cisco Syslog Analysis e tuʻuina atu ai le teuina masani ma le auiliiliga o le log system mo le tele o talosaga. O le isi vaega tele, Syslog Analyzer Collector, e aoina mai ogalaau savali mai sapalai Unified Communications Manager. O nei Cisco talosaga e lua e galulue faʻatasi e tuʻuina atu se auaunaga faʻapipiʻi tuʻufaʻatasia mo Cisco Unified Communications Solutions. Va'ai i mea nei URL mo RME pepa: http://www.cisco.com/en/US/products/sw/cscowork/ps2073/products_tech_note09186a00800a7275.shtml
Cisco Discovery Protocol Lagolago
O le Cisco Discovery Protocol Support e mafai ai ona maua le Unified Communications Manager servers ma le pulega o na server. Va'ai i mea nei URL mo RME pepa: http://www.cisco.com/en/US/products/sw/cscowork/ps2073/products_tech_note09186a00800a7275.shtml

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Lagolago Feso'ota'iga Fa'atonu Fa'akomepiuta

Meafaigaluega Fa'afitauli

Lagolago Feso'ota'iga Fa'atonu Fa'akomepiuta
O faiga fa'afoega o feso'ota'iga (NMS) fa'aogaina le SNMP, o se atina'e fa'ata'atitia fa'apisinisi, e fa'afesuia'i fa'amatalaga tau pulega i le va o masini feso'ota'iga. O se vaega o le TCP/IP protocol suite, SNMP e mafai ai e pule ona pulea mamao le faatinoga o feso'otaiga, saili ma foia faafitauli o feso'otaiga, ma fuafua mo le tuputupu a'e o feso'otaiga.
O se feso'ota'iga e pulea e le SNMP e aofia ai vaega autu e tolu: masini fa'afoe, sooupu, ma faiga fa'afoega o feso'ota'iga.
· O se masini fa'atonutonu e fa'asinoina se node feso'ota'iga o lo'o iai se sui SNMP ma nofo i luga o se feso'ota'iga pulea. O masini fa'afoe e aoina ma teu fa'amatalaga tau pulega ma fa'aavanoa e ala ile fa'aogaina ole SNMP.
· O se sooupu, e pei o polokalama faakomepiuta, e nofo i luga o se masini pulea. O se sui sooupu o loʻo iai le malamalama faʻapitonuʻu o faʻamatalaga pulega ma faʻaliliu i se pepa e fetaui ma le SNMP.
· O se faiga fa'afoega feso'ota'iga e aofia ai se fa'atonuga fa'atonu SNMP fa'atasi ma le komepiuta o lo'o ta'avale ai. E fa'atino e le NMS talosaga e mata'ituina ma pulea ai masini fa'afoe. O le NMS e maua ai le tele o le gaosiga ma le manatua punaoa e manaʻomia mo le puleaina o fesoʻotaʻiga. Ole feso'ota'iga fa'asoa a NMS ma Unified Communications Manager:
· CiscoWorks Common Services Software
· HP TatalaView
· Talosaga lona tolu e lagolagoina SNMP ma Unified Communications Manager SNMP interfaces

Sniffer Fa'ailoga
E masani lava, e te aoina faʻailoga sogisogi e ala i le faʻafesoʻotaʻi o se komepiuta feaveaʻi poʻo isi masini faʻapipiʻiina i luga o se pusa Catalyst lea e faʻapipiʻiina e vaʻaia le VLAN poʻo le port(s) (CatOS, Cat6K-IOS, XL-IOS) o loʻo iai faʻamatalaga faʻalavelave. Afai e leai se uafu e maua fua, fa'afeso'ota'i le masini fa'apipi'iina i luga o se fa'aoga o lo'o fa'aofi i le va o le ki ma le masini.

Motugaafa Ina ia fesoasoani e faafaigofie le faitau ma le faauigaina o faailoga e le inisinia TAC, ua fautuaina e Cisco le faaaogaina o le Sniffer Pro software aua e masani ona faaaoga i totonu o le TAC.
Ia maua tuatusi IP/MAC o meafaigaluega uma o lo'o a'afia ai, e pei o telefoni IP, faitoto'a, Unified Communications Managers, ma isi.

Debugs

O le fa'atinoga mai le debug privileged EXEC commands o lo'o tu'uina atu ai fa'amatalaga fa'amatalaga e uiga i le tele o mea fa'ainitaneti e feso'ota'i ma tulaga fa'akomepiuta ma feso'ota'iga i le lautele.
Seti lau komipiuta emulator terminal (e pei o le HyperTerminal), ina ia mafai ona pu'eina le mea e fa'apipi'i i le a file. I le HyperTerminal, kiliki le Transfer; ona, kiliki le Capture Text ma filifili filifiliga talafeagai.
A'o le'i faia so'o se IOS leo leo debugs, ia mautinoa o le servicetimestampsdebugdatetimemsec o loʻo faʻatulagaina i le lalolagi atoa i luga o le faitotoa.

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Meafaigaluega Fa'afitauli

Cisco Secure Telnet

Manatua Aloese mai le aoina o debugs i se siosiomaga ola i taimi o galuega.
E sili atu, aoina faʻamalama i taimi e le faigaluega ai. Afai e tatau ona e aoina mea faʻapipiʻi i totonu o se siʻosiʻomaga ola, faʻapipiʻi leai se faʻamafanafanaga faʻapipiʻi ma loggingbuffered. Mo le aoina o faʻamau, faʻaaoga le faʻaaliga ogalaau. Talu ai ona e umi nisi mea fa'apipi'i, ao mai sa'o i luga o le fa'amafanafanaga (fa'amafanafanaga fa'amaufa'ailoga fa'aletonu) po'o luga ole pa'u (ta'otoga fa'amau). O le aoina mai o mea faʻapipiʻi i luga o le Telnet e mafai ona aʻafia ai le faʻatinoga o masini, ma o le iʻuga e ono le atoatoa, e manaʻomia ai lou toe aoina. Ina ia taofi se debug, fa'aoga le no debug all po'o le undebug all commands. Ia fa'amautinoa ua tape le fa'ailoga e ala i le fa'aogaina o le fa'atonuga fa'aali debug.
Cisco Secure Telnet
Cisco Secure Telnet fa'atagaina Cisco Auaunaga Inisinia (CSE) malamalama puipui puipui i le Unified Communications Manager node i luga o lau saite. I le fa'aogaina o le fa'amalamalamaga malosi, Cisco Secure Telnet e mafai ai e se tagata fa'apitoa Telnet mai Cisco Systems ona fa'afeso'ota'i i se Telnet daemon i tua atu o lau pa puipui. O lenei feso'ota'iga fa'amautu e mafai ai ona mata'ituina mamao ma fa'afitauli o au nodes Unified Communications Manager, e aunoa ma le mana'omia o suiga o le firewall.
Fa'aaliga e tu'uina atu e Cisco lenei 'au'aunaga na'o lau fa'atagaga. E tatau ona e mautinoa o loʻo avanoa se pule o fesoʻotaʻiga i lau 'upega tafaʻilagi e fesoasoani i le amataina o le gaioiga.
Pepa puʻeina
O lenei vaega o lo'o iai fa'amatalaga e uiga i le pu'eina o pepa. Autu Fesootai
Pu'eina o le afifiview, i le itulau e 11 Lisi Fa'atonu mo le Pu'eina o Pa'u, i le itulau 12 Fa'aopoopoina o se Tagata Fa'ai'u i le Vaega Fa'atonu Packet Sniffer Access Control Group , i le itulau 13 Fa'atulagaina o Parameter Au'aunaga e Pu'eina Packet, i le itulau 13 Fa'aopoopoina o le Pu'eina o Packet i le Fa'amalama Fa'atonu Telefoni, i le itulau. 14 Fa'atulagaina o le Pu'eina o Packet i le Pupuni o le Gateway ma le Trunk Configuration, i le itulau e 14 Fa'atonuga o le Pu'eina o Packet, i le itulau e 16 Iloiloina o Pa'u Pu'e, i le itulau 17.
Pu'eina o le afifiview
Talu ai e le aoga mea faigaluega fa'afitauli a isi vaega e sogisogi ai ala o fa'asalalauga ma pepa TCP pe a uma ona e fa'aogaina fa'ailoga, e tatau ona e fa'aogaina le Unified Communications Manager e fa'atino ai galuega nei pe a tupu se fa'afitauli:
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Lisi Siaki Fa'atonu mo le Pu'eina o Packet

Meafaigaluega Fa'afitauli

· Iloilo pepa mo feʻau e fefaʻasoaaʻi i le va o le Unified Communications Manager ma le masini [Cisco Unified IP Phone (SIP ma SCCP), Cisco IOS MGCP gateway, H.323 gateway, H.323/H.245/H.225 ogalaau, poʻo SIP ogalaau].
· Pu'e le Secure Real Time Protocol (SRTP) afifi i le va o masini. · Ave'ese mea autu fa'amatalaga fa'asalalauga mai fe'au ma fa'amama le fa'asalalauga i le va o masini.
Motugaafa O le faia o lenei galuega mo le tele o masini i le taimi e tasi e ono mafua ai le maualuga o le faʻaogaina o le PPU ma le faʻaogaina o telefoni. Ua fautuaina malosi e Cisco e te faia lenei galuega pe a mafai ona e faʻaitiitia le faʻalavelave faʻafefe.
Mo nisi fa'amatalaga, va'ai le Taiala Puipuia mo Cisco Unified Communications Manager.
Lisi Siaki Fa'atonu mo le Pu'eina o Packet
O le su'eina ma le au'ili'ili o fa'amaumauga talafeagai e aofia ai le fa'atinoina o galuega nei.
Taualumaga 1. Fa'aopoopo tagata fa'au'uga i le vaega o Tagata Fa'aaogā Fa'ailoga Fa'ata'i Fa'atonu. 2. Fa'atonu le fa'aputuina o fa'aputuga o le 'au'aunaga i le fa'amalama o le Fa'asologa o Au'aunaga i Cisco
Pulega o Feso'ota'iga Tuufaatasi; mo example, configure le Packet Capture Enable service parameter. 3. Fa'atulaga tulaga e pu'eina ai pepa i luga o le masini ta'itasi i le fa'amalama o le Telefoni po'o le Gateway po'o le Trunk Configuration.
Fa'aaliga malosi Cisco e te le fa'atagaina le pu'eina o pepa mo le tele o masini i le taimi e tasi ona o lenei galuega e ono mafua ai le fa'aogaina o le CPU i lau feso'otaiga.
4. Pu'e pusa SRTP e ala i le fa'aogaina o le sogisogi i le va o masini ua a'afia. Va'ai i fa'amaumauga o lo'o lagolagoina ai lau mea faigaluega sogisogi.
5. A mae'a ona e pu'eina ia afifi, seti le Packet Capture Enable service parameter ile False. 6. Faapotopoto le files e mana'omia ona e su'esu'eina pepa. 7. Cisco Technical Assistance Center (TAC) su'esu'e ia afifi. Fa'afeso'ota'i sa'o le TAC e fa'atino lea
galuega.
Autu Fesootai Faaopoopoina o se Tagata Fa'ai'u i le Vaega Fa'atonu o le Packet Sniffer Access Control Group , i le itulau 13 Iloiloina o Pa'u Pu'e, i le itulau 17 Fa'atulagaina o le Pu'eina o Packet i le Pupuni o le Gateway ma le Trunk Configuration, i le itulau e 14 Fa'atonu le Pu'eina o Packet i le Fa'amalama Fa'atonu Telefoni, i le itulau 14 Fa'atulagaina Fa'asologa o Au'aunaga Pu'e-Pu'eina, i le itulau e 13 Fa'atulagaina o Fa'atonuga Pu'e-Pu'eina, i le itulau 16

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Meafaigaluega Fa'afitauli

Fa'aopoopoina ose Tagata Fa'ai'u i le Vaega Fa'atonu Fa'atonu Packet Sniffer Access

Fa'aopoopoina ose Tagata Fa'ai'u i le Vaega Fa'atonu Fa'atonu Packet Sniffer Access
O tagata fa'ai'uga o lo'o iai i le vaega Standard Packet Sniffer Users e mafai ona fetuutuuna'i le Packet Capture Mode ma Packet Capture Duration mo masini e lagolagoina le pu'eina o pepa. Afai e le o iai le tagata fa'aoga i le Standard Packet Sniffer Access Control Group, e le mafai e le tagata fa'aoga ona amata le pu'eina o pepa. O le faʻataʻitaʻiga o loʻo mulimuli mai, o loʻo faʻamatalaina pe faʻafefea ona faʻaopoopo se tagata faʻauʻu i le Standard Packet Sniffer Access Control Group, faʻapea na e faʻapipiʻiina le tagata e faʻaaogaina i Cisco Unified Communications Manager Administration, e pei ona faʻamatalaina i le Taʻiala Taʻiala mo Cisco Unified Communications Manager.
Fa'asologa 1. Su'e le vaega e pulea avanoa, e pei ona fa'amatalaina i le Ta'iala Fa'atonu mo Cisco Unified Communications
Pule. 2. A mae'a fa'aaliga fa'amalama Su'e/Lisi, kiliki le feso'ota'iga Standard Packet Sniffer Users. 3. Kiliki le Add Users to Group button. 4. Faʻaopoopo le tagata faʻaaoga mulimuli, e pei ona faʻamatalaina i le Taʻiala Faʻatonu mo Cisco Unified Communications Manager. 5. A uma ona e faʻaopoopoina le tagata faʻaoga, kiliki Save.
Fa'atonu Fa'asologa o Au'aunaga Pu'e-Pu'eina
Ina ia fetuutuuna'i ta'iala mo le pu'eina o pepa, fai le faiga lea:
Taualumaga 1. I le Unified Communications Manager, filifili System> Service Parameters. 2. Mai le Server pa'ū-lalo lisi pusa, filifili se server Active lea na e fa'agaoioia le Cisco CallManager
auaunaga. 3. Mai le Auaunaga pauu-i lalo pusa lisi, filifili le Cisco CallManager (Active) auaunaga. 4. Fa'asolo i le TLS Packet Capturing Configuration pane ma fetu'una'i le tulaga o le pu'eina o pepa.
Motugaafa Mo faʻamatalaga i luga o le tautua, kiliki le igoa o le parakalafa poʻo le faʻailoga fesili e faʻaalia i le faamalama.
Fa'aaliga Ina ia tupu le pu'eina o taga, e tatau ona e setiina le parakalafa o le Packet Capture Enable service i le Moni.
5. Mo suiga e aoga, kiliki Save. 6. E mafai ona e fa'aauau le fa'atulagaina o le pu'eina o pepa.
Autu Fesoota'i Fa'atulagaina o le Pu'eina o Pa'e i le Pupuni o le Gateway ma le Trunk Configuration, i le itulau 14 Fa'atulagaina o le Pu'eina o le Peke i le Fa'amalama Fa'atonu Telefoni, i le itulau 14.

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Fa'atulagaina o le Pu'eina o Peke i le Fa'amalama Fa'atonu Telefoni

Meafaigaluega Fa'afitauli

Fa'atulagaina o le Pu'eina o Peke i le Fa'amalama Fa'atonu Telefoni
A maeʻa ona e faʻatagaina le puʻeina o pepa i le faʻamalama o le Auaunaga Parameter, e mafai ona e faʻapipiʻi le puʻeina o pepa i luga o le masini taʻitasi i le faʻamalama o le Telefoni o le Cisco Unified Communications Manager Administration.
E te fa'atagaina pe fa'agata le pu'eina o pepa i luga ole telefoni. Ole fa'atonuga mo le pu'eina o pepa e tutusa ma Leai.

Fa'aeteete

Ua fautuaina malosi e Cisco e te le fa'atagaina le pu'eina o pepa mo le tele o telefoni i le taimi e tasi ona o lenei galuega e ono mafua ai le fa'aogaina o le CPU i lau feso'otaiga.
Afai e te le mana'o e pu'e taga po'o ua mae'a le galuega, seti le Packet Capture Enable service parameter ile False.

Ina ia fa'atulaga le pu'eina o pepa mo telefoni, fai le faiga lenei:

Faiga 1. Ae e te le'i fa'atulagaina le fa'atulagaina o le pu'eina o pepa, va'ai autu e feso'ota'i ma le fa'atulagaina o le pu'eina o pepa.
2. Su'e le SIP po'o le SCCP telefoni, e pei ona fa'amatalaina i le System Configuration Guide mo Cisco Unified Communications Manager.
3. A maeʻa ona faʻaalia le faamalama o le Telefoni, faʻapipiʻi le faʻafitauli o faʻafitauli, e pei ona faʻamatalaina i le Packet-Cpturing Configuration Settings.
4. A uma ona e fa'auma le fa'atulagaina, kiliki Save.
5. I totonu o le Reset dialog box, kiliki le OK.

Motugaafa E ui o Cisco Unified Communications Manager Administration e faʻamalosia oe e toe setiina le masini, e te le manaʻomia le toe setiina o le masini e puʻe ai pepa.
Laasaga Faaopoopo Pu'e pusa SRTP e ala i le fa'aogaina o le sogisogi i le va o masini ua a'afia. A mae'a ona e pu'eina ia afifi, seti le Packet Capture Enable service parameter ile False. Autu Fesootai
Iloiloina o Paketi ua Pu'eina, i le itulau e 17 Lisi Siaki o Fa'atonu mo le Pu'eina o Peke, i le itulau 12
Fa'atulagaina o le Pu'eina o Peke ile Pupuni o le Gateway ma le Trunk Configuration
O faitoto'a ma ogalaau o lo'o mulimuli mai e lagolagoina le pu'eina o pepa ile Unified Communications Manager. · Cisco IOS MGCP faitotoa · H.323 faitotoa

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 14

Meafaigaluega Fa'afitauli

Fa'atulagaina o le Pu'eina o Peke ile Pupuni o le Gateway ma le Trunk Configuration

· H.323/H.245/H.225 ogalaau · SIP ogalaau
Fautuaga Cisco e matua fautuaina e te le faʻatagaina le puʻeina o pepa mo le tele o masini i le taimi e tasi ona o lenei galuega e ono mafua ai le faʻaogaina o le CPU i lau fesoʻotaiga. Afai e te le mana'o e pu'e taga po'o ua mae'a le galuega, seti le Packet Capture Enable service parameter ile False.
Ina ia fetuutuunai tulaga e pu'eina ai pepa i le faitotoa o le Gateway po'o le Trunk Configuration window, fai le faiga lea:
Faiga 1. Ae e te le'i fa'atulagaina le fa'atulagaina o le pu'eina o pepa, va'ai autu e feso'ota'i ma le fa'atulagaina o le pu'eina o pepa. 2. Fai se tasi o galuega nei:
· Su'e le faitotoa Cisco IOS MGCP, e pei ona faamatalaina i le System Configuration Guide mo Cisco Unified Communications Manager.
· Su'e le faitotoa H.323, e pei ona faamatalaina i le System Configuration Guide mo Cisco Unified Communications Manager.
· Su'e le ogalaau H.323/H.245/H.225, e pei ona faamatalaina i le System Configuration Guide mo Cisco Unified Communications Manager.
· Su'e le ogalaau SIP, e pei ona faamatalaina i le System Configuration Guide mo Cisco Unified Communications Manager.
3. A uma ona faʻaalia le faʻamalama faʻapipiʻi, suʻe le Packet Capture Mode ma le Packet Capture Duration Duration.
Motugaafa Afai e te mauaina se faitotoa Cisco IOS MGCP, ia mautinoa ua e configured ports mo le faitotoa Cisco IOS MGCP, e pei ona faamatalaina i le Ta'iala Pulega mo Cisco Unified Communications Manager. O fa'asologa o le pu'eina o pepa mo le Cisco IOS MGCP faitoto'a fa'aalia i le faamalama Configuration Gateway mo fa'ailoga pito. Ina ia maua le fa'amalama lea, kiliki le fa'ailoga fa'ai'uga mo le kata fa'aoga leo.
4. Fa'atulaga le fa'afitauli o fa'afitauli, e pei ona fa'amatalaina i le Fa'asologa o Fa'asologa o le Pu'eina o Packet. 5. A mae'a ona e fa'atulagaina le fa'atulagaina o le pu'eina o pepa, kiliki le Save. 6. I le Reset dialog box, kiliki le OK.
Motugaafa E ui o Cisco Unified Communications Manager Administration e faʻamalosia oe e toe setiina le masini, e te le manaʻomia le toe setiina o le masini e puʻe ai pepa.

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 15

Fa'atonuga o le Pu'eina o Packet

Meafaigaluega Fa'afitauli

Laasaga Faaopoopo
Pu'e pusa SRTP e ala i le fa'aogaina o le sogisogi i le va o masini ua a'afia. A mae'a ona e pu'eina ia afifi, seti le Packet Capture Enable service parameter ile False. Autu Fesootai
Iloiloina o Paketi ua Pu'eina, i le itulau e 17 Lisi Siaki o Fa'atonu mo le Pu'eina o Peke, i le itulau 12

Fa'atonuga o le Pu'eina o Packet

O le siata o lo'o i lalo o lo'o fa'amatala ai le Fa'atonuga o le Pu'eina o le Packet ma le Umi o le Pu'eina o Packet pe a fa'atulaga le pu'eina o pepa mo faitoto'a, ogalaau, ma telefoni.

Faatulagaina

Fa'amatalaga

Auala e Pu'e ai Packet

O lo'o iai lenei fa'atulagaga mo na'o fa'amatalaga fa'afitauli; o le pu'eina o pepa e ono mafua ai le fa'aogaina o le PPU po'o le fa'aogaina o telefoni. Filifili se tasi o filifiliga o loʻo i lalo mai le pusa lisi faʻalalo:

· Leai–O le filifiliga lea, e fai ma fa'atonuga fa'aletonu, e fa'ailoa mai ai e leai se pu'eina o pepa o lo'o tupu. A mae'a ona e pu'eina pepa, e setiina e le Unified Communications Manager le Packet Capture Mode i le Leai.

· Faiga Fa'agasologa Fa'aputuga– E tusia e le Pule o Feso'ota'iga Tu'ufa'atasi fe'au fa'alilolilo pe leai fo'i i se file, ma e fa'ailogaina e le faiga ta'itasi file. I aso taʻitasi, o le faiga e fatuina ai se mea fou file fa'atasi ai ma se ki fa'ailoga fou. Unified Communications Manager, lea e teuina le file mo aso e fitu, e teu ai foi ki e encrypt le file i se nofoaga saogalemu. Unified Communications Manager e teuina le file i le PktCap virtual directory. Se tasi file o loʻo i ai le taimi stamp, tuatusi IP puna, tuatusi IP puna, tuatusi IP e taunuu ai, fa'asologa o pusa, umi savali, ma le savali. O le TAC debugging meafaigaluega e faʻaogaina le HTTPS, le igoa ole igoa ole pule ma le faʻaupuga, ma le aso faʻapitoa e talosagaina ai se tasi faʻailoga file o lo'o i ai pepa na pu'eina. E faʻapea foʻi, e talosagaina e le meafaigaluega le faʻamatalaga autu e decrypt le faʻailoga file.

Fautuaga

Ae e te le'i fa'afeso'ota'i le TAC, e tatau ona e pu'eina le SRTP

afifi e ala i le fa'aogaina o le sogisogi i le va o tagata ua afaina

masini.

Umi o le pu'eina o afifi

O lo'o iai lenei fa'atulagaga mo na'o fa'amatalaga fa'afitauli; o le pu'eina o pepa e ono mafua ai le fa'aogaina o le PPU po'o le fa'aogaina o telefoni.
O lenei fanua o loʻo faʻamaoti ai le maualuga o minute o loʻo tuʻuina atu mo le tasi vasega o le puʻeina o pepa. O le fa'atonuga fa'aletonu e tutusa ma le 0, e ui o le va'aiga e iai mai le 0 i le 300 minute.
Ina ia amata le pu'eina o pepa, fa'aofi se tau e ese mai i le 0 ile fanua. A mae'a le pu'eina o pepa, e fa'aalia le tau, 0.

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 16

Meafaigaluega Fa'afitauli

Su'esu'eina o afifi ua pu'eina

Autu Fesoota'i Fa'atulagaina o le Pu'eina o Pa'e i le Pupuni o le Gateway ma le Trunk Configuration, i le itulau 14 Fa'atulagaina o le Pu'eina o le Peke i le Fa'amalama Fa'atonu Telefoni, i le itulau 14.
Su'esu'eina o afifi ua pu'eina
Cisco Technical Assistance Center (TAC) e suʻesuʻeina ia pepa e ala i le faʻaogaina o se meafaigaluega faʻapipiʻi. Ae e te le'i fa'afeso'ota'i le TAC, pu'e pusa SRTP e ala i le fa'aogaina o le sogisogi i le va o masini ua a'afia. Fa'afeso'ota'i sa'o le TAC pe a uma ona e aoina fa'amatalaga nei:
· Pu'eina le afifi File–https:///pktCap/pktCap.jsp?file=mm-dd-yyyy.pkt, lea e te su'esu'e ai i totonu o le server ma su'e le packet-capture file i le masina, aso, ma le tausaga (mm-dd-yyyy)
· Ki mo le file–https:///pktCap/pktCap.jsp?key=mm-dd-yyyy.pkt, lea e te su'esu'e ai i totonu o le server ma su'e le ki i le masina, aso, ma le tausaga (mm-dd -iyyy)
· Igoa o le tagata fa'aoga ma le upu fa'aigoa ole tagata fa'au'uga o lo'o iai ile vaega o Tagata Fa'aoga Packet Sniffer Standard
Mo nisi faʻamatalaga, vaʻai Taiala Puipuiga mo Cisco Unified Communications Manager.

Galuega masani e foia ai faafitauli, Meafaigaluega, ma Poloaiga

O lenei vaega o lo'o tu'uina atu ai se fa'amatalaga vave mo fa'atonuga ma mea fa'aoga e fesoasoani ai ia te oe e fo'ia se fa'aumau o le Unified Communications Manager e le mafai ona maua a'a. O le laulau o loʻo i lalo o loʻo tuʻuina atu ai se aotelega o tulafono a le CLI ma GUI e mafai ona e faʻaogaina e aoina ai faʻamatalaga faʻafitauli faʻafitauli eseese.
Laulau 3: Aotelega o Poloaiga CLI ma Filifiliga GUI

Fa'amatalaga fa'aoga PPU
Fa'agasolo tulaga Fa'aoga Disk

Linux Poloaiga pito i luga
ps df/du

Auaunaga GUI Tool

CLI poloaiga

RTMT

Fa'aaogāina ole PPU ole gaioiga:

Alu i le View tab ma filifili Server> faʻaali le vasega fesili faʻapitoa Processor

PPU ma Manatu

Fa'agasologa ole CPU Fa'aaogāina mo fa'agasologa uma:

fa'aali le fa'ailoga fesili fa'apitoa Fa'agasologa "% CPU Time"

Fa'amatalaga fa'atatau o faiga ta'ito'atasi (e aofia ai le fa'aogaina o le CPU)

fa'aali le fa'ata'ita'iga fa'afesili

RTMT

fa'aali le fa'ailoga fesili fa'asologa Fa'agasologa o le "Tulaga Fa'agasologa"

Alu i le View tab ma filifili Server> Faʻagasologa

RTMT

fa'aali perf query counter Vaeluaga”% Fa'aaoga”

Alu i le View tab ma filifili le Server> pe fa'aali le vasega fesili a le vasega Vasega Fa'aoga Disk

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 17

Galuega masani e foia ai faafitauli, Meafaigaluega, ma Poloaiga

Meafaigaluega Fa'afitauli

Fa'amatalaga Manatu

Linux Poloaiga
saoloto

Tulaga feso'ota'iga Toe fa'aola le server

netstats toe amata

Aoina Fa'ailoga/ogalaau Sftp, ftp

Auaunaga GUI Tool

CLI poloaiga

RTMT

fa'aali le vasega fesili fa'apitoa Manatu

Alu i le View tab ma filifili Server> PPU ma Memory

fa'aali tulaga o feso'ota'iga

Ulufale i le Platform Web itulau ile utils system restart server
Alu i le Server> Fa'amatalaga o le taimi nei

RTMT

Lisi file: file lisi

Alu i Meafaigaluega tab ma filifili Suʻega> Download files: file maua

Su'ega & Ogalaau Tutotonu

View a file: file view

O le laulau o loʻo i lalo o loʻo tuʻuina atu ai se lisi o faʻafitauli masani ma meafaigaluega e faʻaaoga e foia ai.

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 18

Meafaigaluega Fa'afitauli

Galuega masani e foia ai faafitauli, Meafaigaluega, ma Poloaiga

Laulau 4: Faʻafitauli Faʻafitauli masani ile CLI Poloaiga ma Filifiliga GUI

Galuega Ava i le database

GUI Tool e leai

CLI poloaiga
Log in as admin ma fa'aoga so'o se tasi o fa'atonuga fa'aalia nei:
· fa'aali fa'amatalaga fa'atekinolosi · fa'aalia le tech dbinuse · fa'aalia le tech dbschema · fa'aalia le fa'aogaina o tekinolosi · fa'aalia le auala tekinolosi · fa'aalia nofoaga fa'atekonolosi · fa'aalia le logo fa'atekonolosi · fa'aalia faiga fa'atekonolosi · fa'aalia auala fa'atekonolosi · fa'aali auala fa'atekonolosi fa'atekonolosi fa'aoso · fa'aali le fa'atekonolosi fa'ata'ita'iga
Ina ia fa'atino se fa'atonuga SQL, fa'aoga le fa'atonuga fa'agaoioi: · ta'avale sql

Fa'asa'oloto avanoa tisiki

Manatua

E mafai ona e tapeina

files mai le Ogalaau

vaeluaga.

Fa'aaoga le RTMT client application, alu file tape i le Tools tab ma filifili Trace & Log Central > Aoina Files.
Filifili tulaga e filifili ai le files e te manaʻo e aoina, ona siaki lea o le filifiliga Aveese Files. O le a tapeina le files i luga o le Unified Communications Manager server ina ua uma ona sii mai le files i lau PC.

Viewi totonu files

E le mafai view le autu files;

fa'aoga autu [filifiliga.]

ae ui i lea, e mafai ona e sii maia le Core

files e ala i le fa'aogaina o le talosaga RTMT ma

filifili Su'ega & Log Central >

Ao mai Crash Dump.

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 19

Fa'afitauli Fa'afitauli

Meafaigaluega Fa'afitauli

Galuega

GUI Meafaigaluega

CLI poloaiga

Toe fa'afouina le Unified

Ulufale i le Platform i luga o le 'au'aunaga ma alu i le toe amataina o le polokalama

Feso'ota'iga Pule 'au'auna e toe amata > Va'aiga i le taimi nei.

Suia tulaga debug mo fa'ailoga Ulufale i Cisco Unity Connection

seti ala e mafai ai [Au'ili'ili, Taua, Sese, Fa'atonu,

Pulega o Auaunaga i

Ulufale_ulufale, Malo_Suiga, Faapitoa] [syslogmib,

https://<server_ipaddress>:8443/ cdpmib, dbl, dbnotify]

ccmservice/ ma filifili Su'ega >

Fa'atonuga.

Va'ai i netstats

leai se tasi

fa'aali tulaga o feso'ota'iga

Fa'afitauli Fa'afitauli
O fautuaga nei e mafai ona fesoasoani ia te oe pe a e fofoina le Unified Communications Manager.
Motugaafa Siaki faʻamatalaga faʻasalalau mo Unified Communications Manager mo faʻafitauli masani. O faʻamatalaga tuʻuina atu o loʻo tuʻuina atu ai faʻamatalaga ma fofo fofo mo faʻafitauli ua iloa.

Motugaafa Ia iloa le mea ua lesitala ai au masini.
O faamaumauga ta'itasi a le Unified Communications Manager o lo'o fa'amauina files i le lotoifale. Afai o se telefoni po'o se faitoto'a ua resitalaina i se Unified Communications Manager, o le faagasologa o le telefoni e faia i lena Unified Communications Manager pe afai e amata le telefoni iina. E te mana'omia le pu'eina o fa'ailoga i lena Unified Communications Manager e fa'afitia se fa'afitauli. O se mea sese masani e aofia ai le i ai o masini e resitalaina i luga o se tagata fai saofaga ae o loʻo puʻeina faʻailoga i luga o le tagata lomitusi. O nei su'ega files o le a toetoe lava a gaogao (ma e mautinoa lava o le a leai se valaau i totonu ia i latou). O le isi fa'afitauli masani e aofia ai le resitalaina o le masini 1 i le CM1 ma le fa'amauina o le masini 2 i le CM2. Afai e vala'au e le Device 1 le Device 2, e tupu le fa'asologa o le vala'au i le CM1, ma, afai e vala'au le Device 2 i le Device 1, e tupu le fa'ailoga i le CM2. Afai o lo'o e fo'ia se fa'afitauli vala'au lua, e te mana'omia fa'ailoga uma e lua mai Pule Fa'afeso'ota'i Fa'atasi e maua uma fa'amatalaga e mana'omia e fo'ia ai fa'afitauli.
Motugaafa Ia iloa le taimi fa'atatau o le fa'afitauli.
E tele telefoni atonu na tutupu, o lea o le iloaina o le taimi lata mai o le telefoni e fesoasoani i le TAC e vave maua ai le faʻalavelave. E mafai ona e mauaina fa'amaumauga telefoni ile Cisco Unified IP Phone 79xx e ala ile oomi ole i po'o? fa'alua fa'amau i le taimi o le vala'au fa'agaoioi. A'o e su'e se su'ega e toe fa'afo'i le mataupu ma maua fa'amatalaga, ia e iloa fa'amaumauga nei e taua tele e malamalama ai i le mataupu:

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 20

Meafaigaluega Fa'afitauli

Fa'ailoga Talafa'asolopito o Faiga

· Numera vala'au/numera vala'au · So'o se isi lava numera o lo'o a'afia i le fa'aaliga patino · Taimi o le vala'au
Manatua Ia manatua o le taimi fa'atasi o meafaigaluega uma e taua mo fa'afitauli.
Afai o loʻo e toe faia se faʻafitauli, ia mautinoa e filifili le file mo le taimi fa'atulagaina e ala i le va'ai i le aso o suiga ma le taimi stamps i le file. O le auala sili e aoina ai le fa'asologa sa'o o lona uiga e te toe faia se fa'afitauli ona vave maua lea o le mea aupito lata mai file ma kopi mai le server Unified Communications Manager.
Fautuaga Faasaoina le ogalaau files e taofia ai i latou mai le toe tusi.
Files o le a toe tusi solo pe a mavae sina taimi. Pau lava le auala e iloa ai po o fea file o lo'o saini i ai o le filifili View > Toe fa'afou i luga o le lisi lisi ma va'ai i aso ma taimi i luga o le files.
Fa'ailoga Talafa'asolopito o Faiga
O lenei fa'asologa o tala fa'asolopito o lo'o maua ai se nofoaga tutotonu mo le fa'atopetopeview o le uluai faʻapipiʻi faiga, faʻaleleia faiga, Cisco filifiliga faʻapipiʻi, ma DRS backups ma DRS toe faʻaleleia, faʻapea foʻi ma suiga suiga ma toe faʻafouina talafaasolopito. Autu Fesootai
Fa'ailoga Talafa'asolopito o le Systemview, i le itulau 21 System History Log Fields, i le itulau 22 Avanoa i le System History Log, i le itulau 23
Fa'ailoga Talafa'asolopito o le Systemview
O lo'o iai le fa'amaumauga o tala fa'asolopito o se ASCII faigofie file, system-history.log, ma o faʻamaumauga e le o tausia i totonu o faʻamaumauga. Ona e le maua soona tele, o le talafaasolopito faiga file e le feliuliua'i. O lo'o tu'uina atu i le log system tala'aga o galuega nei:
· Fa'amauina le fa'apipi'iina muamua o polokalame i luga o se 'au'aunaga. · Fa'amauina le manuia, toilalo, po'o le fa'aleaogaina o so'o se fa'aleleia o polokalame (Cisco option files ma patch). · Fa'amauina fa'amaumauga DRS uma ma toe fa'afo'isia o lo'o faia. · Fa'amau tusi talosaga uma a le Suiga Version e tu'uina atu ile CLI po'o le GUI. · Faamaumau talosaga uma o le Toe amata ma le tapunia e tuʻuina atu i le CLI poʻo le GUI. · Fa'amau fa'amau uma o le faiga. Afai e le fetaui ma le toe amata poʻo le tapunia o le ulufale, o le seevae o le taunuuga
o le toe fa'afouina o le tusi lesona, ta'amilosaga malosi, po'o le popolevale o fatu.

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 21

Fa'asologa o Talafa'asolopito Fa'atonu Fields

Meafaigaluega Fa'afitauli

· Tausia se tasi file o lo'o i ai le tala fa'asolopito, talu mai le fa'apipi'i muamua po'o le avanoa fo'i. · O lo'o i totonu o le fa'apipi'i faila. E mafai ona e mauaina le ogalaau mai le CLI i le faʻaaogaina o le file poloaiga pe mai le
Meafaigaluega Mata'ituina Taimi Moni (RTMT).
Fa'asologa o Talafa'asolopito Fa'atonu Fields
O loʻo faʻaalia e le ogalaau se ulutala masani o loʻo i ai faʻamatalaga e uiga i le igoa o oloa, faʻasologa o oloa, ma ata fatu; mo example: ===================================== Igoa o oloa - Unified Communications Manager Product Version - 7.1.0.39000. 9023-2.6.9 Kernel Image - 67-XNUMX.EL ================================================== O fa'amaumauga o tala fa'asolopito ta'itasi o lo'o iai vaega nei:
taimiamp userid fa'amatalaga gaioiga amata/i'uga O fa'amaumauga o tala fa'asolopito o faiga e mafai ona aofia ai tulaga taua nei:
· taimiamp– Fa'aali le taimi ma le aso i luga o le 'au'aunaga ma le faatulagaga mm/dd/yyyy hh:mm:ss. · userid–Fa'aali le igoa ole tagata fa'aoga o lo'o fa'aogaina le gaioiga. · fa'atinoga–Fa'aalia se tasi o taga nei:
· Faʻapipiʻi · Faʻaleleia le Windows · Faʻaleleia i le taimi o le Faʻapipiʻi · Faʻaleleia · Cisco Filifiliga Faʻapipiʻi · Suiga Faiga · Toe amata le faiga · Tapuni · Faʻaoso · Faʻaola DRS · Toe Faʻafoʻisia DRS
· faʻamatalaga–Faʻaalia se tasi o feʻau nei: · Faʻaaliga: Faʻaalia mo le Faʻapipiʻi Autu, Faʻaleleia o Windows, Faʻaleleia i le taimi o le Faʻapipiʻi, ma le Faʻaleleia gaioiga. · Filifiliga Cisco file igoa: Fa'aaliga mo le Cisco Filifiliga Fa'apipi'i gaioiga.

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 22

Meafaigaluega Fa'afitauli

Avanoa i le System History Log

· Taimiamp: Fa'aaliga mo le DRS Backup ma DRS Restore gaioiga. · Faiga fa'agaoioi i le fa'aaliga e le toaga: Fa'aali mo le gaioiga Suiga Version. · Faiga fa'agaoioiga: Fa'aali mo le Fa'aola Faiga, Tapuni, ma fa'agaioiga Fa'avae.
· i'uga–Fa'aali i'uga o lo'o mulimuli mai: · Amata · Manuia po'o Fa'aletonu · Fa'aleaogaina
O lo'o fa'aalia i lalo e pei oample o le ogalaau talafaasolopito o faiga.
pule:file lafoa'i fa'apipi'i system-history.log ========================== Igoa Oloa - Cisco Unified Communications Manager Product Version - 6.1.2.9901-117 Kernel Image - 2.4.21-47.EL.cs.3BOOT ========================== ============== 07/25/2008 14:20:06 | aʻa: Faʻapipiʻi 6.1.2.9901-117 Amata 07/25/2008 15:05:37 | aʻa: Faʻapipiʻi 6.1.2.9901-117 Manuia 07/25/2008 15:05:38 | a'a: Boot 6.1.2.9901-117 Amata 07/30/2008 10:08:56 | aʻa: Faʻaleleia 6.1.2.9901-126 Amata 07/30/2008 10:46:31 | a'a: Fa'aleleia 6.1.2.9901-126 Manuia 07/30/2008 10:46:43 | a'a: Suia Version 6.1.2.9901-117 i le 6.1.2.9901-126 Amata
07/30/2008 10:48:39 | a'a: Suia Version 6.1.2.9901-117 i le 6.1.2.9901-126 Manuia
07/30/2008 10:48:39 | a'a: Toe amata 6.1.2.9901-126 Amata 07/30/2008 10:51:27 | a'a: Boot 6.1.2.9901-126 Amata 08/01/2008 16:29:31 | a'a: Toe amata 6.1.2.9901-126 Amata 08/01/2008 16:32:31 | a'a: Boot 6.1.2.9901-126 Amata
Avanoa i le System History Log
E mafai ona e fa'aogaina le CLI po'o le RTMT e maua ai le fa'amaumauga o tala fa'asolopito.
Fa'aaogaina o le CLI E mafai ona e fa'aogaina le fa'asologa o tala fa'asolopito e ala i le fa'aogaina o le CLI file poloaiga; mo exampLe:
· file view fa'apipi'i system-history.log · file maua fa'apipi'i system-history.log
Mo nisi fa'amatalaga ile CLI file poloaiga, vaai i le Command Line Interface Reference Guide mo Cisco Unified Solutions.
Fa'aaogāina o le RTMT E mafai fo'i ona e maua le fa'amaumauga o tala fa'asolopito e ala ile fa'aogaina ole RTMT. Mai le Trace ma Log Central tab, filifili Aoina Fa'apipi'i Logs.

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Su'etusi Log

Meafaigaluega Fa'afitauli

Mo nisi fa'amatalaga e uiga i le fa'aogaina o le RTMT, fa'asino ile Cisco Unified Real-Time Monitoring Tool Administration Guide.
Su'etusi Log
Fa'amautu su'etusi fa'atotonugalemu fa'amautinoaina o suiga fa'aopoopo i le Unified Communications Manager system e saini i totonu o lo'o tu'ueseese files mo su'etusi. O se su'ega su'etusi o lo'o fa'atusalia so'o se mea na tupu e mana'omia ona fa'amauina. O vaega nei o le Unified Communications Manager e fa'atupuina fa'alavelave su'etusi:
· Cisco Unified Communications Manager Administration
· Cisco Unified Serviceability
· Unified Communications Manager CDR Iloiloga ma Lipoti
· Cisco Unified Meafaigaluega Mata'ituina Taimi Moni
· Cisco Unified Communications Operating System
· Faiga Fa'afouga Fa'alavelave
· Fa'amaumauga
· Faiga Fa'atonu laina
· Fa'afeso'ota'i Fa'amatalaga Lagolago Mamao (CLI poloaiga na tu'uina atu e 'au lagolago fa'apitoa)
I le Cisco Business Edition 5000, o vaega nei Cisco Unity Connection e fa'atupuina ai fo'i mea fa'asu'etusi: · Cisco Unity Connection Administration
· Cisco Fesoasoani Feso'ota'iga Patino (Cisco PCA)
· Cisco Unity Connectability Serviceability
· Cisco Unity Connection clients o lo'o fa'aogaina le Representational State Transfer (REST) ​​APIs
O le example fa'aalia se sampmea su'etusi:
CCM_TOMCAT-GENERIC-3-AuditEventGenerated: Su'etusi Mea na Faia UserID:CCMAdministrator Client IP Address:172.19.240.207 Tulaga:3 EventType:ServiceStatusUpdated ResourceAccessed: CCMService EventStatus:Manuia
Fa'amatalaga: Ua taofia le tulaga o le Au'aunaga a le Pule Valaau App ID:Cisco Tomcat Cluster ID:StandAloneCluster Node ID:sa-cm1-3
O fa'amaumauga su'etusi, o lo'o iai fa'amatalaga e uiga i mea na tutupu i su'ega, e tusia i le vaeluaga masani. O le Log Partition Monitor (LPM) e fa'atautaia le fa'amamāina o nei fa'amaumauga su'etusi pe a mana'omia, pei o le su'ega files. Ona o le faaletonu, e faamamaina e le LPM ia ogalaau su'etusi, ae e mafai e le tagata su'etusi ona suia le tulaga lea mai le faamalama o le Su'e Su'e User i Cisco Unified Serviceability. E auina atu e le LPM se mataala i so'o se taimi e sili atu ai le fa'aogaina o tisiki vaeluaga masani i luga o le fa'ailoga; ae ui i lea, o le mataala e leai se faʻamatalaga pe o tumu le tisiki ona o faʻamaumauga o suʻega poʻo suʻega files.

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Meafaigaluega Fa'afitauli

Su'etusi Log

Motugaafa O le Cisco Audit Event Service, o se 'au'aunaga feso'ota'iga e lagolagoina le su'eina o su'ega, fa'aalia i le Control Center–Au'aunaga feso'ota'iga i Cisco Unified Serviceability. Afai e le tusia ogalaau su'etusi, ona taofi lea ma amata lenei auaunaga e ala i le filifilia o Meafaigaluega> Pulea Tutotonu-Au'aunaga i le Cisco Unified Serviceability.
E aoina uma fa'amaumauga su'etusi, viewed ma tapeina mai le Su'ega ma Log Central i le Cisco Unified Real-Time Monitoring Tool. Avanoa i fa'amaumauga su'etusi ile RTMT ile Su'ega ma Fa'amaumauga Tutotonu. Alu i le System > Su'esu'e Taimi Moni > Fa'amaumauga Su'etusi > Nodes. A uma ona e filifilia le node, o le isi faamalama e faʻaalia System> Cisco Audit Logs. O lo'o fa'aalia i le RTMT ituaiga o fa'amaumauga su'etusi nei:
· Fa'amaumauga o talosaga
· Fa'amaumauga fa'amaumauga
· Fa'amaumauga o faiga fa'aoga
· Ogalaau LagolagoAccEnabled Mamao
Fa'amaumauga o Talosaga
O le faʻamaumauga o suʻega tusi talosaga, o loʻo faʻaalia i le faila AuditApp i le RTMT, e tuʻuina atu ai suiga mo le Cisco Unified Communications Manager Administration, Cisco Unified Serviceability, le CLI, Cisco Unified Real-Time Monitoring Tool (RTMT), Disaster Recovery System, ma Cisco Unified CDR Iloiloga ma Lipoti (CAR). Mo Cisco Business Edition 5000, o lo'o fa'amauina fo'i e le tusi su'etusi talosaga suiga mo Cisco Unity Connection Administration, Cisco Personal Communications Assistant (Cisco PCA), Cisco Unity Connection Serviceability, ma tagata o lo'o fa'aogaina le Representational State Transfer (REST) ​​APIs. E ui o le Application Log e tumau le mafai ona o le faaletonu, e mafai ona e faʻapipiʻiina i Cisco Unified Serviceability e ala i le filifilia o Meafaigaluega> Suʻega Log Faʻatonu. Mo se faʻamatalaga o faʻatulagaga e mafai ona e faʻapipiʻiina mo le faʻatulagaina o ogalaau suʻega, vaʻai Cisco Unified Serviceability Administration Guide. Afai e le atoatoa le fa'amaumauga o su'etusi ile Cisco Unified Serviceability, e leai se tusi su'etusi fou files e faia.
Motugaafa Na'o se tagata fa'aoga e iai lana matafaioi su'etusi e iai le fa'atagaga e sui ai le fa'atulagaina o le Fa'amaumauga o Su'etusi. Ona o le faaletonu, o le CCMAdministrator ei ai le matafaioi suetusi pe a maeʻa faʻapipiʻi fou ma faʻaleleia. E mafai e le CCMAdministrator ona tu'uina atu le vaega "fa'aoga masani su'etusi" i se tagata fa'aoga fou lea e fa'atupu patino e le CCMAdministrator mo fa'amoemoega su'etusi. Ona mafai lea ona aveese le CCMAdministrator mai le vaega fa'aoga su'etusi. O le matafaioi o le "standard audit log configuration" e maua ai le tomai e tape ai ogalaau suʻega, faitau / faʻafouina le avanoa i Cisco Unified Real-Time Monitoring Tool, Trace Collection Tool, RTMT Alert Configuration, le Center Control - Network Services window, RTMT Profile Fa'asaoina, le faamalama o le Su'etusi Configuration, ma se punaoa fou e ta'ua o Su'ega Su'etusi. Mo Cisco Unity Connection i Cisco Business Edition 5000, o le faʻamatalaga o le pulega o talosaga na faia i le taimi o le faʻapipiʻiina o loʻo i ai le matafaioi a le Pule Suetusi ma e mafai ona tofia isi tagata faʻaoga pulega i le matafaioi.
E faia e le Unified Communications Manager se tusi su'e tusi talosaga file seia oo i le maualuga faatulagaina file tele ua ausia; ona tapuni lea ma faia ai se tusi su'e tusi talosaga fou file. Afai e fa'amaoti mai e le faiga le fa'asolo o le ogalaau files, Unified Communications Manager faasaoina le numera configured o files. O nisi o mea e tutupu i totonu e mafai viewed e ala i le faʻaaogaina o le RTMT SyslogViewer. O mea nei e tutupu e fa'amauina mo Cisco Unified Communications Manager Administration:
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Su'etusi Log

Meafaigaluega Fa'afitauli

· Fa'amaufa'ailoga a le tagata fa'aoga (fa'aoga fa'aoga ma fa'ailoga tagata fa'aoga). · Fa'afouga fa'afouga a le tagata fa'aoga (fa'aopoopo le tagata fa'aoga, tape le tagata fa'aoga, fa'afouina le matafaioi a le tagata fa'aoga). · Fa'afouga o matafaioi (faaopoopo galuega fou, tape, pe fa'afouina). · Fa'afouga masini (telefoni ma faitotoa). · Fa'afouga fa'afouga a le 'au'aunaga (suiga i fa'ailo po'o fa'asologa o su'ega, fa'asologa o auaunaga, atina'e
tapula'a, tuatusi IP, igoa talimalo, fa'atulagaga Ethernet, ma fa'aopoopoga o le server po'o le tapeina o le Unified Communications Manager.
O mea nei e tutupu e fa'amauina mo Cisco Unified Serviceability: · Fa'agaoioia, fa'ate'aina, amata, po'o le taofi o se tautua mai so'o se fa'amalama o le Serviceability. · Suiga i faʻasologa o faʻasologa ma faʻamaufaʻailoga faʻailo. · Suiga i SNMP configurations. · Suiga i le Pulega CDR. · Toeview o so'o se lipoti i le Serviceability Reports Archive. View lenei ogalaau i luga o le node tusitala.
O lo'o fa'amauina e le RTMT mea nei fa'atasi ma se fa'ailo o mea na tutupu i le su'ega: · Fa'atonuga o le fa'aaliga. · Fa'agata fa'agata. · Fa'atulagaina o imeli. · Seti le tulaga mataala node. · Fa'aopoopo fa'aaliga. · Fa'aopoopo gaioiga mataala. · Malamalama manino. · Fa'agaoioi le mataala. · Aveese gaioiga mataala. · Aveese le mataala.
O mea nei e tutupu e fa'amauina mo le Unified Communications Manager CDR Analysis and Reporting: · Fa'atulaga le CDR Loader. · Fuafuaina o lipoti a tagata faaaoga i aso taitasi, vaiaso, ma masina, lipoti o faiga, ma lipoti o masini. · Fa'asologa o fa'asologa o meli. · Fa'atulagaina o fuafuaga vili. · Fa'atonuga o faitotoa. · Fa'atonuga o mea e te mana'o iai. · Autopurge configurations.

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Meafaigaluega Fa'afitauli

Su'etusi Log

· Fa'avasegaina fa'atonuga afi mo le umi, taimi o le aso, ma le lelei o le leo. · Fa'atonuga QoS. · Otometi fa'atupuina/talatala o fa'atonuga o lipoti ua uma ona fai. · Fa'asilasilaga fa'atapula'a fa'atonuga.
O mea nei e fa'amauina mo Fa'alavelave Fa'afuase'i Fa'alavelave: · Fa'aola manuia/ le manuia · Toe fa'afo'isia ma le manuia/ le manuia · Fa'amalo manuia le fa'asao · Fa'amalo manuia/ le manuia · Toe fa'afo'i fa'amae'aina/le manuia · Fa'asao/fa'afou/tapē/fa'aaga/fa'amalo le fa'amaumauga fa'asologa · Fa'asao/fa'afou/tapē'ese ole masini e alu i ai mo fa'amaumauga
Mo Cisco Business Edition 5000, Cisco Unity Connection Administration o loʻo faʻamauina mea nei: · Faʻamaumauga a le tagata faʻaoga (faʻaoga tagata faʻaoga ma logouts tagata faʻaoga). · Suiga uma faʻatulagaina, e aofia ai ae le faʻatapulaʻaina i tagata faʻaoga, fesoʻotaʻiga, mea e faʻatautaia telefoni, fesoʻotaʻiga, faʻaogaina o mea, ma telefoni. · Puleaina o galuega (fa'agaoioia pe fa'agata se galuega). · Meafaigaluega Fa'atonu Fa'atosina (fa'atupu tele, tape fa'aputu). · Fa'afanua Keypad Fa'apitoa (fa'afouina fa'afanua)
Mo Cisco Business Edition 5000, Cisco PCA o lo'o fa'amauina mea nei: · Fa'amaumauga a le tagata fa'aoga (fa'aoga fa'aoga ma fa'aoga logouts). · Suiga uma fa'atulagaina na faia e ala i le Fe'au Fesoasoani.
Mo Cisco Business Edition 5000, Cisco Unity Connection Serviceability o loʻo faʻamauina mea nei: · Faʻamauina e tagata faʻaoga (faʻaoga tagata faʻaoga ma logouts tagata faʻaoga). · Suiga uma fetuutuunaiga. · Fa'agaoioia, fa'ate'aina, amataina pe taofi auaunaga.
Mo Cisco Business Edition 5000, o tagata o lo'o fa'aogaina le REST API o lo'o fa'amauina mea nei: · Fa'amaumauga a le tagata fa'aoga (fa'amaoni API fa'aoga). · API telefoni e faʻaaogaina Cisco Unity Connection Provisioning Interface (CUPI).

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Fa'amaonia le Cisco Unified Communications Manager Services o lo'o tamo'e

Meafaigaluega Fa'afitauli

Fa'amaumauga Fa'amaumauga O le fa'amaumauga su'etusi fa'amaumauga, o lo'o fa'aalia i le pusa informix i le RTMT, o lo'o lipotia ai suiga o fa'amaumauga. O lenei ogalaau, lea e le mafai ona o le faaletonu, e maua configured i Cisco Unified Serviceability e ala i le filifilia o Meafaigaluega> Suʻega Log Configuration. Mo se faʻamatalaga o faʻatulagaga e mafai ona e faʻatulagaina mo le faʻatulagaina o ogalaau suʻega, vaʻai Cisco Unified Serviceability. O lenei su'etusi e ese mai le Su'etusi o Talosaga ona o lo'o fa'amauina suiga o fa'amaumauga, ma le su'etusi o lo'o su'e tusi talosaga suiga suiga. E le fa'aalia le pusa informix i le RTMT se'i vagana ua mafai ona su'eina fa'amaumauga i Cisco Unified Serviceability.
Fa'amaumauga Fa'atonuga O le fa'amaumauga o su'ega su'etusi, o lo'o fa'aalia i le faila vos i le RTMT, o lo'o lipotia ai mea na tutupu e fa'aosoina e le faiga fa'aoga. E le mafai ona fa'aletonu. O le utils auditd CLI command e mafai ai, faʻagata, pe tuʻuina atu tulaga e uiga i mea na tutupu. E le fa'aalia le faila vos i le RTMT se'i vagana ua fa'agaoioi le su'etusi ile CLI. Mo faʻamatalaga i luga o le CLI, vaʻai Command Line Interface Reference Guide mo Cisco Unified Solutions.
Lagolago Mamao Acct Enabled Log O le Remote Support Acct Enabled audit log, lea e fa'aalia i le vos folder i le RTMT, lipoti CLI poloaiga e tu'uina atu e vaega lagolago fa'apitoa. E le mafai ona e fa'atulagaina, ma e na'o le ogalaau e fa'atupu pe a fa'aaga e le 'au lagolago fa'apitoa le Remote Support Acct.
Fa'amaonia le Cisco Unified Communications Manager Services o lo'o tamo'e
Fa'aoga le faiga o lo'o mulimuli mai e fa'amaonia ai po'o fea auaunaga a Cisco CallManager o lo'o fa'agaoioi i luga o se 'au'aunaga.
Taualumaga 1. Mai Cisco Unified Communications Manager Administration, filifili Navigation> Cisco Unified
Au'aunaga.
2. Filifili Meafaigaluega > Auaunaga Fa'agaoioia.
3. Mai le koluma Servers, filifili le server e mana'omia. O le 'au'aunaga e te filifilia e fa'aalia i tafatafa o le igoa o le Server i le taimi nei, ma se fa'asologa o atigipusa fa'atasi ai ma fa'aaliga o auaunaga. Fa'agaoioi Tulaga koluma fa'aalia pe Fa'agaoioia pe Deactivated i le Cisco CallManager laina. Afai e faʻaalia le tulaga Faʻaagaoioia, o le Cisco CallManager auaunaga faʻamaonia e tumau pea le malosi i luga o le server filifilia. Afai e faʻaalia le tulaga Deactivated, faʻaauau i laasaga nei.
4. Siaki le pusa siaki mo le mana'omia Cisco CallManager auaunaga.
5. Kiliki le Update button.

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Meafaigaluega Fa'afitauli

Fa'amaonia le Cisco Unified Communications Manager Services o lo'o tamo'e

O le Fa'agaoioiga Tulaga koluma fa'aalia Fa'aagaoioia i le fa'amaonia Cisco CallManager laina auaunaga. O lo'o fa'aalia nei e le 'au'aunaga fa'apitoa mo le server filifilia.
Fa'atino le fa'agasologa o lo'o mulimuli mai pe a fa'agaoioi le Cisco CallManager ma e te mana'o e fa'amaonia pe o lo'o fa'agaoioia le auaunaga.
Taualumaga 1. Mai Cisco Unified Communications Manager Administration, filifili Navigation> Cisco Unified
Au'aunaga. O le Cisco Unified Serviceability faamalama faʻaalia. 2. Filifili Tools > Control Center Feature Services. 3. Mai le koluma Servers, filifili le server. O le 'au'aunaga na e filifilia e fa'aalia i tafatafa o le igoa o le Server o lo'o i ai nei, ma se atigipusa o lo'o iai fa'aaliga fa'atonu. O lo'o fa'aalia e le koluma Tulaga po'o fea 'au'aunaga o lo'o fa'agaoioia mo le server filifilia.

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Fa'amaonia le Cisco Unified Communications Manager Services o lo'o tamo'e

Meafaigaluega Fa'afitauli

Ta'iala mo Fa'afitauli mo Cisco Unified Communications Manager, Fa'asalalau 12.5(1) 30

3 LE MATAUPU
Cisco Unified Communications Manager Fa'afitauli Fa'atonu
O lenei vaega e aofia ai fofo mo faʻafitauli sili ona taatele e fesoʻotaʻi ma le Unified Communications Manager system.
· Cisco Unified Communications Manager System Not Responding, on page 31 · Database Replication, on page 37 · LDAP Authentication Fais, on page 43 · Issues with LDAP Over SSL, on page 44 · Open LDAP Cannot Verify the Certificate to Connect to the LDAP Server , i le itulau 45 · JTAPI Subsystem Startup Problems, i le itulau 46 · Security Issues, i le itulau 50
Cisco Unified Communications Manager System e le tali
O lenei vaega e aofia ai mataupu e fesoʻotaʻi ma le Unified Communications Manager system e le o tali mai. Autu Fesootai
Cisco Unified Communications Manager System e taofi le tali atu, i le itulau 32 Cisco Unified Communications Manager Administration E le o faʻaalia, i le itulau 33 Error Pe a taumafai e faʻaoga Cisco Unified Communications Manager Administration, i le itulau 33 Error Pe a taumafai e faʻaoga Cisco Unified Communications Manager Administration i se mulimuli ane. Node, i le itulau 33 E Le Fa'atagaina oe View, i le itulau 34 Faʻafitauli Faʻaalia poʻo le Faʻaopoopoina o Tagata faʻaoga ma Cisco Unified Communications Manager, i luga o le itulau 34 Igoa e Faʻasalalau Resolution Fai, i le itulau 35 Port 80 Faʻapipiʻiina i le va o lau Browser ma le Cisco Unified Communications Manager Server, i le itulau 36 Le Faʻatonu Faʻafesoʻotaʻi O loʻo iai i le Masini Mamao, i le itulau 36 Tali Lemu a le Server
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Cisco Unified Communications Manager System ua taofi le tali atu

Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Cisco Unified Communications Manager System ua taofi le tali atu
Fa'ailoga E le tali mai le Unified Communications Managersystem. Pe a le toe tali mai le Cisco CallManager, o le savali o loʻo i lalo e faʻaalia i le System Event log:
O le Cisco CallManager auaunaga na faamutaina faʻafuaseʻi. Ua faia lenei mea 1 taimi. Ole fa'asa'oga nei ole a faia ile 60000 ms. Toe amata le auaunaga.
O isi fe'au atonu e te va'aia i le tulaga lea:
Taimi 3000 milliseconds faatalitali mo le Cisco CallManager auaunaga e fesootai.
Ua le mafai e le Cisco Communications Manager ona amata ona o le mea sese:
E le'i tali mai le 'au'aunaga i le amataga po'o le fa'atonuina o talosaga i se taimi talafeagai.
I le taimi nei, pe a le resitalaina masini e pei o Cisco Unified IP Phones ma faitotoa mai le Unified Communications Manager, e maua e tagata fa'aoga le leo tuai, ma/po'o le Unified Communications Managerserver ua malolo ona o le maualuga o le fa'aogaina o le CPU. Mo fe'au o tala o mea na tutupu e le o aofia ai iinei, view le Unified Communications Manager Event Logs.
Mafua'aga Mafuaaga E mafai e le Cisco CallManager auaunaga ona taofia le tali atu ona o le auaunaga e le lava punaoa e pei ole PPU poʻo le manatua e galue ai. E masani lava, o le faʻaogaina o le PPU i le 'auʻaunaga e 100 pasene i lena taimi.
Fautuaga Fa'atonu Fa'alagolago i le ituaiga fa'alavelave e te o'o i ai, e mana'omia lou aoina mai o fa'amatalaga eseese e fesoasoani e iloa ai le mafua'aga o le fa'alavelave. Fa'aoga le faiga o lo'o i lalo pe a tupu se fa'alavelave fa'aletonu.
Taualumaga 1. Aoina mai Cisco CallManager fa'ailoga 15 minute a'o lumana'i ma pe a uma le fa'alavelave. 2. Ao mai fa'asologa o le SDL 15 minute a'o le'i fa'alavelaveina ma pe a uma fo'i. 3. Ao mai fa'ailoga fa'apitoa pe a maua. 4. Afai e le o maua ia fa'ailoga, amata ona aoina mai fa'ailoga fa'ailoga ma siaki le manatua ma le fa'aogaina o le CPU mo
faiga ta'itasi o lo'o fa'agasolo ile server. O nei mea o le a fesoasoani pe a tupu se isi le leai o punaoa faʻalavelave.

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Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Cisco Unified Communications Manager Administration E le faʻaalia

Cisco Unified Communications Manager Administration E le faʻaalia
Fa'ailoga Cisco Unified Communications Manager Administration e le fa'aalia.
Mafuaaga Mafuaaga Na taofia le auaunaga Cisco CallManager.
Gaioiga Fautuaina Fa'amautinoa o lo'o fa'agaoioia le auaunaga a Cisco CallManager ma fa'agaoioi i luga ole server. Va'ai mataupu fa'atatau po'o le Cisco Unified Serviceability Administration Guide. Autu Fesootai
Fa'amaonia Cisco Unified Communications Manager Services o lo'o tamo'e, i le itulau 28
Sese pe a taumafai e maua le Cisco Unified Communications Manager Administration
Fa'ailoga E fa'aalia se fe'au sese pe a e taumafai e fa'aoga le Unified Communications Manager.
Mafua'aga E le'i otometi ona amata auaunaga e pei ona fa'amoemoeina. O se tasi o auaunaga taofi o loʻo faʻatusalia le mafuaʻaga masani mo Cisco Unified Communications Manager Administration e le faʻaalia.
Gaioiga Fautuaina Taumafai e amata isi auaunaga.
Sese pe a taumafai e faʻaoga Cisco Unified Communications Manager Administration i se Node mulimuli ane
Fa'ailoga E fa'aalia se fe'au sese pe a e taumafai e fa'aoga le Unified Communications Manager Administration.
Mafua'aga Mafua'aga Afai e suia le tuatusi IP o le node muamua a le Unified Communications Manager a'o le tui le isi node, atonu e le mafai ona e saini i le Cisco Unified Communications Manager Administration i le node mulimuli ane.

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E Le Fa'atagaina oe View

Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Fautuaga Gaioiga Afai e tupu lenei mea, mulimuli i le faiga mo le suia o le tuatusi IP i luga o se node Unified Communications Manager mulimuli ane i totonu o le pepa, Suia le IP Address ma le Host Name mo Unified Communications Manager.
E Le Fa'atagaina oe View
Fa'ailoga A e maua le Unified Communications Manager Administration, e fa'aalia se tasi o fe'au nei.
· E Le Fa'atagaina oe e View Lenei Itulau · E leai sau fa'atagaga e view le lisi po'o le itulau lea e fa'aaoga ai fa'amatalaga na e tu'uina atu. · Sese Talosaga Server. Ua feagai le server ma se mea sese a'o utaina se talosaga ile taimi ole
faiga o lau talosaga. Fa'amolemole fa'afeso'ota'i le tala o mea na tutupu mo fa'amatalaga auiliili. Fa'amolemole fa'afeso'ota'i le pule o le server mo se fesoasoani. · Sese: Ua Te'ena le avanoa.
Le Mafuaaga Mafuaaga
Fautuaga Fa'afeso'ota'i le TAC mo nisi fesoasoani.
Faʻafitauli Faʻaalia poʻo le Faʻaopoopoina o Tagata faʻaoga ma Cisco Unified Communications Manager
Fa'ailoga E le mafai ona e fa'aopoopoina se tagata fa'aoga pe faia se sailiga ile Unified Communications Manager.
Mafua'aga Mafai Atonu e te feagai ma fa'afitauli nei pe afai o lo'o e galue ma Unified Communications Manager o lo'o fa'apipi'iina i luga o se 'au'aunaga e iai se uiga fa'apitoa (e pei o se fa'ailoga lalo) i lona igoa talimalo po'o le Microsoft Internet Explorer 5.5 ma le SP2 ma le Q313675 patch po'o luga.
· A e fa'atinoina se su'esu'ega fa'avae ma kiliki le tu'uina atu, o le itulau lava lea e tasi e toe fa'aalia. · A e taumafai e faʻaofi se tagata faʻaoga fou, o loʻo faʻaalia le savali o loʻo i lalo.
Le mea sese na tupu a'o taumafai e fa'atino le fa'atonuga.Fa'amalie atu, ua uma le taimi o lau mea.
Kiliki iinei e amata ai se Su'esu'ega Fou

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Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Igoa e fa'aigoaina I'uga Fa'aletonu

Fautuaga Gaioiga Atonu e le mafai ona e fa'aopoopoina se tagata fa'aoga pe fai se su'esu'ega ile Unified Communications Manager Administration, pe afai o lou igoa ole Unified Communications Manager o lo'o iai ni mataitusi fa'apitoa e pei ole vase po'o le vaitaimi (mo le ex.ample, Call_Manager). Domain Name System (DNS)-mataitusi lagolago e aofia uma ai mataitusi (AZ, az), numera (0-9), ma va'aiga (-); so'o se fa'ailoga fa'apitoa e le fa'atagaina. Afai e faʻapipiʻi le Q313675 patch i luga o lau suʻega, ia mautinoa o le URL e le o iai ni mataitusi e le lagolagoina e DNS. Mo nisi faʻamatalaga e uiga i le Q313675 patch, faʻasino ile MS01-058: File Vulnerability Patch mo Internet Explorer 5.5 ma Internet Explorer 6. Ina ia foia lenei faafitauli, e iai au filifiliga nei:
· Avanoa Cisco Unified Communications Manager Administration e ala i le faʻaogaina o le tuatusi IP o le server. · Aua le fa'aogaina mataitusi e le o ni DNS i le Igoa o le Server. · Faʻaaoga le localhost poʻo le tuatusi IP ile URL.
Igoa e fa'aigoaina I'uga Fa'aletonu
Fa'ailoga O se tasi o fe'au nei e fa'aalia pe a e taumafai e fa'aoga mea nei URL: http://your-cm-server-name/ccmadmin
· Internet Explorer–E le mafai ona fa'aalia le itulau lenei · Netscape–E Le Maua. O le talosaga URL /ccmadmin e le'i maua i luga ole server.
Afai e te taumafai e fa'aoga tutusa URL e ala i le faʻaaogaina o le Cisco Communications Manager IP address (http://10.48.23.2/ccmadmin) nai lo le igoa, faʻaalia le faamalama.
Mafua'aga Mafuaaga O le igoa na e tu'uina o le "lou-cm-server-name" faafanua i le tuatusi IP sese ile DNS poʻo 'au. file.
Fautuaga Gaioiga Afai ua e configured le faaaogaina o DNS, siaki i le DNS e vaai pe o le ulufale mo lou-cm-server-igoa o loʻo i ai le tuatusi IP saʻo o le Unified Communications Manager server. Afai e le sa'o, sui. Afai e te le o faʻaogaina DNS, o lau masini faʻapitonuʻu o le a siaki i le "au" file e va'ai pe o iai se fa'ailoga mo lou-cm-server-name ma se tuatusi IP e feso'ota'i i ai. Tatala le file ma fa'aopoopo i ai le igoa server Unified Communications Manager ma le tuatusi IP. E mafai ona e mauaina le "host" file i le C:WINNTsystem32driversthosts.

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Cisco Unified Communications Manager System Issues Port 80 poloka i le va o lau su'esu'e ma le Cisco Unified Communications Manager Server
Ua poloka le Taulaga 80 i le va o lau su'esu'e ma le Cisco Unified Communications Manager Server
Fa'ailoga O se tasi o fe'au nei e fa'aalia pe a poloka e se pa puipui le uafu o lo'o fa'aogaina e le web server po'o le http traffic:
· Internet Explorer–E le mafai ona faʻaalia le itulau lenei · Netscape–E leai se tali. E ono faaletonu le server pe le tali mai
Mafua'aga Mafai Ona o le puipuiga, na poloka e le faiga le avanoa http mai lau feso'ota'iga fa'apitonu'u i le 'au'aunaga.
Fautuaga Gaioiga 1. Fa'amaonia pe o isi ituaiga o felauaiga i le Unified Communications Manager server, e pei o le ping po'o
Telnet, ua faatagaina. Afai ei ai se manuia, o le a faʻaalia ai le avanoa http i le Unified Communications Manager web ua poloka le server mai lau feso'otaiga mamao. 2. Siaki le puipuiga malu ma lau pule o feso'otaiga. 3. Toe taumafai mai le feso'ota'iga lava lea o lo'o i ai le server.
Le Fa'atonu Feso'ota'iga o lo'o iai i le masini mamao
Fa'ailoga E leai se feso'ota'iga o iai, pe leai fo'i se feso'ota'iga i isi masini i le feso'ota'iga tutusa ma le Unified Communications Manager. A e taumafai i le gaioiga lava e tasi mai isi masini mamao, e faʻaalia le Unified Communications Manager Administration.
Mafua'aga Fa'asagaga O le fa'aogaina o feso'otaiga le talafeagai i luga o se nofoaga po'o luga o le faitotoa fa'aletonu e mafai ona mafua ai a web itulau e aua le fa'aalia ona o se vaega pe leai se feso'ota'iga i lena feso'ota'iga o lo'o iai.
Fautuaga Gaioiga 1. Taumafai ping le tuatusi IP o le Unified Communications Manager server ma isi masini e fa'amaonia
e le mafai ona e fa'afeso'ota'i. 2. Afai ua faaletonu le feso'ota'iga i so'o se isi masini mai lau feso'otaiga fa'apitonu'u, siaki le fa'atulagaina o feso'otaiga
lou nofoaga, fa'apea fo'i le fa'amaoni o le uaea ma feso'ota'iga. Va'ai i fa'amaumauga o meafaigaluega talafeagai mo fa'amatalaga auiliili. Afai o lo'o e fa'aogaina le TCP-IP i luga o se LAN e fa'afeso'ota'i ai, fa'aauau la'asaga nei e fa'amaonia ai le fa'aogaina o feso'ota'iga i le nofoaga mamao.
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Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Puleaina Aafiaga o Cisco RAID Galuega

3. Filifili Amata > Seti > Feso'otaiga ma feso'ota'iga Dial-up. 4. Filifili Local Area Connection, ona Properties.
O le lisi o fesoʻotaʻiga faʻasalalauga faʻaalia e pei ona siaki. 5. Filifili le Initaneti Protocol (TCP-IP) ma toe kiliki Properties. 6. Fa'alagolago i lau feso'ota'iga, filifili pe Maua se tuatusi IP e otometi pe seti ma le lima lau
tuatusi, ufimata ma le faaletonu Gateway. O lo'o iai le avanoa e ono fa'aletonu le fa'atulagaina o se tulaga fa'apitoa mo su'esu'ega. 7. Filifili le Internet Explorer browser Tools > Internet Options. 8. Filifili le Feso'ota'iga tab ona fa'amaonia lea o fa'atulagaga LAN po'o le fa'aogaina o le telefoni. Ona o le faaletonu, o le LAN ma le telefoni e le mafai ona faʻatulagaina. Ole fa'aogaina ole feso'ota'iga lautele mai Windows e fa'aaogaina. 9. Afai o le feso'ota'iga e na'o le Unified Communications Manager e fa'aletonu le feso'ota'iga, atonu o lo'o iai se fa'afitauli i le feso'ota'iga. Fa'afeso'ota'i le pule o feso'ota'iga e fa'amaonia ai le auala o lo'o fa'atulagaina i lau faitoto'a fa'aletonu.
Fa'aaliga Afai e le mafai ona e su'esu'e mai le server mamao pe a uma ona mulimuli i lenei faiga, fa'afeso'ota'i le TAC ina ia su'esu'e atili le mataupu.
Puleaina Aafiaga o Cisco RAID Galuega
Cisco Redundant Array of Independent Disks (RAID) Pule faʻatautaia galuega faʻapitoa e pei o le Consistency Check (CC), Background Initialization (BGI), Toe Fausiaina (RBLD), Volume Expansion & Reconstruction (RLM) ma Patrol Real (PR). O fa'agaioiga i tua e fa'amoemoe e fa'atapula'aina lo latou a'afiaga i galuega I/O. Ae ui i lea, sa i ai tulaga e sili atu le a'afiaga i le taimi o nisi o gaioiga e pei o le Fa'atulagaina po'o galuega fa'aoga tutusa. I nei tulaga, o le I/O fa'agaioiga ma fa'agaioiga tua e mafai ona fa'aaoga ai le tele o puna'oa CPU. E fautuaina le fa'atulagaina o galuega CC ma Patrol Read pe a fa'aitiitia le uta. Afai o loʻo i ai le CallManager servers o loʻo taʻavale ai le tele o uta i le taimi e tasi, e fautuaina e te faʻatapulaʻaina gaioiga faʻatasi faʻatasi ma isi gaioiga I/O malosi a CallManager.
Fa'asologa o Fa'amaumauga
O lenei vaega o lo'o aofia ai fa'amatalaga fa'amaumauga mo fa'amaumauga mo le Unified Communications Manager system. Autu Fesootai
Le Fa'asologa o Fa'amatalaga i le Va o le Publisher ma le Subscriber Server, i le itulau e 38 E le tupu le Fa'amatalaga Fa'amatalaga Pe a Toe Fa'afo'i Mai le So'oga i le Node Leiloa, i le itulau 41 Fa'amaumauga o Fa'amaumauga e le'o Fa'atasi E le fa'aoso Alert, i le itulau 41 Toe Fa'atonu Fa'amatalaga Fa'amatalaga Pe a E Toe Fa'afo'i I. se Fa'asalalauga o Oloa Tuai, i le itulau e 42

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Ua le mafai ona toe faia i le va o le Lomitusi ma le Aufaigaluega

Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Ua le mafai ona toe faia i le va o le Lomitusi ma le Aufaigaluega
O le fa'atusaina o le fa'amaumauga o lo'o fa'atusalia ai se galuega fa'avae a le Unified Communications Manager fuifui. O le 'au'aunaga o lo'o i ai le kopi sili o le fa'amaumauga o lo'o galue e pei o le tagata lomitusi (muamua node), a'o 'au'aunaga e toe fa'atusa le fa'amaumauga e aofia ai le au fai saofaga (nodes mulimuli ane).
Motugaafa Ae e te leʻi faʻapipiʻi le Unified Communications Manager i luga o le server server, e tatau ona e faʻapipiʻi le tagata fai saofaga i le faʻamalama Faʻatonuga o le Server i le Cisco Unified Communications Manager Administration e faʻamautinoa ai e toe faʻafoʻi e le tagata fai saofaga le faʻamaumauga o loʻo iai i luga o le faʻasalalauga faʻamaumauga a le tagata lomitusi. A maeʻa ona e faʻapipiʻi le saini a le tagata fai saofaga i le faʻamalama o le Server Configuration ona faʻapipiʻi lea o le Unified Communications Manager i luga o le tagata fai saofaga, e maua e le tagata fai saofaga se kopi o faʻamaumauga o loʻo i ai i luga o le faʻasalalauga faʻasalalau.
Fa'ailoga Suiga o lo'o faia i luga o le fa'aumau lomitusi e le fa'aalia i luga o telefoni o lo'o fa'amauina ma le fa'aumau a le tagata fa'asalalau.
Mafua'aga Mafuaaga e le mafai ona toe faia i le va o le tagata lomitusi ma le au fai saofaga.
Gaioiga Fautuaina Fa'amaonia ma, pe a mana'omia, toe fa'aleleia le fa'asologa o fa'amaumauga, e pei ona fa'amatalaina i le faiga o lo'o mulimuli mai:
Taualumaga 1. Fa'amaonia le kopi o fa'amaumauga. E mafai ona e faʻaogaina le CLI, Cisco Unified Reporting, poʻo le RTMT e faʻamaonia ai faʻamaumauga
toe faia. · Ina ia faʻamaonia e ala i le faʻaaogaina o le CLI, tagai i le 2, i le itulau e 38 . · Ina ia faʻamaonia e ala i le faʻaaogaina o Cisco Unified Reporting, tagai i le 3, i le itulau 39 . · Ina ia faamaonia e ala i le faaaogaina o le RTMT, tagai i le 4, i le itulau 39 .
2. Ina ia fa'amaonia le kopiina o fa'amaumauga e ala i le fa'aogaina o le CLI, fa'aoga le CLI ma tu'uina atu le fa'atonuga lea e siaki ai fa'asologa i node ta'itasi. E te manaʻomia le faʻatinoina o le CLI poloaiga i luga o node taʻitasi e siaki ai lona tulaga faʻasologa. E le gata i lea, a maeʻa ona faʻapipiʻi se tagata fai saofaga, faʻatatau i le aofaʻi o le au fai saofaga, atonu e umi se taimi e teu ai se tulaga o le 2.
pule:
fa'aali le vasega fesili "Numera o Fa'atusa na Faia ma le Tulaga o Fa'asologa"
==>vasega fesili: – Vasega Perf (Numera o Fa'atusa na Faia ma le Tulaga o Fa'asologa) ei ai fa'ata'ita'iga ma tau fa'atatau: ReplicateCount -> Numera o Fa'atusa na Faia = 344 ReplicateCount -> Replicate_State = 2
Ia nofouta o le mea Replicate_State o loʻo faʻaalia se tau o le 2 i lenei tulaga. Ole lisi o lo'o fa'aalia ai tulaga taua mo le Replicate_State:

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Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Ua le mafai ona toe faia i le va o le Lomitusi ma le Aufaigaluega

· 0–O lenei tau e ta'u mai ai e le'i amataina le toe faia. Po'o le leai ni nodes mulimuli ane (tagata fai saofaga) o lo'o i ai, po'o le Cisco Database Layer Monitor e le o ta'avale ma e le'i fa'agaoioia talu ona fa'apipi'i le tagata fai saofaga.
· 1–O le tau lea ua faailoa mai ai ua toe faia ni kopi, ae e le sa'o le latou faitauga.
· 2–O lenei tau e ta'u mai ai e lelei le toe faia.
· 3–O lenei tau e ta'u mai ai e leaga le toe faia i le fuifui.
· 4–O lenei tau e ta'u mai ai e le'i manuia le setiina o le toe faia.
3. Ina ia fa'amaonia le kopiina o fa'amaumauga e ala i le fa'aogaina o le Cisco Unified Reporting, fa'atino galuega nei. a. Mai le Navigation drop-down lisi pusa i le pito i luga, tulimanu taumatau i Cisco Unified Communications Manager Administration, filifili Cisco Unified Lipoti .
e. A maeʻa faʻaaliga Cisco Unified Reporting, kiliki System Reports .
i. Fausia ma view le lipoti a le Unified CM Database Status, lea e tuʻuina atu ai faʻamatalaga faʻamatalaga mo le faʻasologa o faʻamaumauga. A maeʻa ona e fatuina le lipoti, tatala ma vaʻai i le Tulaga Faʻamaumauga a le Unified CM. O lo'o tu'uina atu ai fa'ailoga fa'atusa a le RTMT mo 'au'aunaga uma i totonu o le fuifui. O 'au'aunaga uma e tatau ona i ai se tulaga fa'atusa o le 2, ma e tatau i 'au'aunaga uma ona tutusa le numera o fa'atusa na faia. Afai e te vaʻai i soʻo se 'auʻaunaga e le tutusa o latou setete ma le 2 i le siakiina o tulaga o loʻo i luga, asiasia le "Replication Server List" i luga o lenei lipoti. E fa'aalia po'o fea 'au'aunaga e feso'ota'i ma feso'ota'i ma node ta'itasi. E tatau i 'au'aunaga ta'itasi ona fa'aalia o ia lava i le lotoifale (i lana lisi) ma isi 'au'aunaga e feso'ota'i malosi. Afai e te vaʻai i soʻo se sapalai ua pa'ū, e masani lava o loʻo i ai se faʻafitauli fesoʻotaʻiga i le va o nodes.
o. Afai e te manaʻo e fai, faʻatupu ma view le lipoti a le Unified CM Database Status, lea e maua ai se ata o le soifua maloloina o le Unified Communications Manager database.
4. Ina ia fa'amaonia le kopiina o fa'amaumauga i le fa'aogaina o le RTMT, fai galuega nei: a. Tatala le Cisco Unified Real-Time Monitoring Tool (RTMT).
e. Kiliki le CallManager tab.
i. Kiliki Fa'amatalaga Summary . O lo'o fa'aalia le pane o Tulaga Toe Fa'atusa.
O le lisi o lo'o i lalo o lo'o fa'aalia ai tulaga fa'atatau mo le fa'ailoga Tulaga Toe Fa'aliliuina: · 0–O lenei tau e fa'ailoa mai ai e le'i amataina le toe faia. Po'o le leai ni nodes mulimuli ane (tagata fai saofaga) o lo'o i ai, po'o le Cisco Database Layer Monitor e le o ta'avale ma e le'i fa'agaoioia talu ona fa'apipi'i le tagata fai saofaga.
· 1–O le tau lea ua faailoa mai ai ua toe faia ni kopi, ae e le sa'o le latou faitauga.
· 2–O lenei tau e ta'u mai ai e lelei le toe faia.
· 3–O lenei tau e ta'u mai ai e leaga le toe faia i le fuifui.
· 4–O lenei tau e ta'u mai ai e le'i manuia le setiina o le toe faia.
· Ia view le Replicate_State faʻataʻitaʻiga mataʻituina faʻataʻitaʻiga, filifili Faiga> Faʻatinoga> Tatala Faʻatinoga o Galuega. Kiliki fa'alua le fa'aumau fa'amaumauga a le tagata fa'asalalau (muamua node) e fa'alautele

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Ua le mafai ona toe faia i le va o le Lomitusi ma le Aufaigaluega

Cisco Unified Communications Manager Fa'afitauli Fa'atonu

e mataituina le faatinoga. Kiliki Numera o Fa'atusa na Faia ma le Tulaga o Fa'asologa . Kiliki faalua Replicate_State . Kiliki RelicateCount mai le Object Instance window ma kiliki Add .
Fautuaga I view le faʻamatalaga o le fata, kiliki taumatau le igoa faʻatau ma filifili Faʻamatalaga Faʻamatalaga .
5. Afai o loʻo i ai i le 'auʻaunaga uma se tulaga RTMT lelei, ae e te masalomia o faʻamaumauga e le o faʻatasi, e mafai ona e faʻatautaia le CLI command utils dbreplication status (Afai o soʻo se sapalai na faʻaalia se RTMT tulaga o 4, alu i le Laasaga 6 ) Lenei e mafai ona fa'atautaia le fa'atonuga i luga o 'au'aunaga uma e ala i le fa'aogaina o le utils dbreplication status uma po'o le tasi le tagata fai saofaga e ala i le fa'aogaina o le utils dbreplication status Ole lipoti ole tulaga ole a ta'u atu ia oe pe iai ni laulau e masalomia. Afai ei ai ni laulau masalosalo, e te manaʻo e fai se faʻatonuga CLI toe faʻaleleia e faʻafetaui ai faʻamaumauga mai le tagata lomitusi i le au fai saofaga. O le toe fa'aleleia e mafai ona faia i luga o 'au'aunaga uma a le au fai saofaga (fa'aaoga le parakalafa uma) po'o i luga o le tasi le server server e ala i le fa'aogaina o mea nei: utils dbreplication repair usage:utils dbreplication repair [nodename]|uma A mae'a ona toe fa'aleleia le toe fa'aleleia, lea e mafai ona tele. minute, e mafai ona e faia se isi faʻatonuga tulaga e faʻamaonia ai o laulau uma o loʻo faʻatasi nei. Afai o laulau o lo'o fa'atasi pe a uma le toe fa'aleleia, o lo'o e manuia ile toe fa'aleleia.
Fa'aaliga Na'o le Laasaga 6 pe a fa'aalia e se tasi o 'au'aunaga se tulaga RTMT o le 4, pe i ai se tulaga o le 0 mo le silia ma le fa itula.
6. Fausia ma view le lipoti a le Unified CM Database Status, lea e tuʻuina atu ai faʻamatalaga faʻamatalaga mo le faʻasologa o faʻamaumauga. Mo 'au'aunaga ta'itasi o lo'o i ai se tulaga leaga RTMT, siaki po'o 'au, rhosts, sqlhosts, ma tautua. fileo lo'o iai fa'amatalaga talafeagai. Fausia ma view le Unified CM Cluster Overview lipoti. Fa'amautinoa o lo'o i ai le fa'asologa tutusa a le au fai saofaga, fa'amautinoa o lo'o lelei feso'ota'iga, ma fa'amaonia o le fa'atuai o le taimi o lo'o i totonu o fa'apalepale. Afai e talia aiaiga o lo'o muamua atu, fai mea nei e toe fa'afo'i ai le fa'asologa i luga o le fa'aumau a le au fai saofaga: a. I le server server, fai le CLI command utils dbreplication stop Faia le mea lea mo tagata uma o le au fai saofaga e iai le RTMT tau o le 4 b. I le tagata lomitusi, fai le CLI command utils dbreplication stop c. I le tagata lomitusi, fai le CLI command utils dbreplication reset o fea o le igoa talimalo o le tagata fai saofaga e manaʻomia ona toe setiina. Afai e mana'omia ona toe fa'afo'i uma le au fai saofaga, fa'aaoga le command utils dbreplication reset all

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Cisco Unified Communications Manager Fa'afitauli Fa'atonu

O Fa'amatalaga Fa'amaumauga e le tupu pe a toe fa'aleleia le so'oga ile Node ua leiloa

Mo nisi fa'amatalaga Cisco Unified Real-Time Monitoring Tool Administration Guide Cisco Unified Reporting Administration Guide Command Line Interface Reference Guide mo Cisco Unified Solutions
O Fa'amatalaga Fa'amaumauga e le tupu pe a toe fa'aleleia le so'oga ile Node ua leiloa
Fa'ailoga Fa'amatalaga Fa'amatalaga e le tupu pe a toe fa'aleleia le feso'ota'iga i le toe fa'aleleia o pona ua leiloa. Va'ai autu fa'atatau mo metotia e fa'amaonia ai le tulaga o le toe faia pe a le toe faia le toe faia. Fa'aaoga le faiga o lo'o mulimuli mai pe afai ua uma ona e taumafai e toe fa'afo'i fa'asologa i le node, ma ua le manuia.
Mafua'aga Fa'afuase'i O lo'o pipii pea le siaki CDR i se matasele, ona o le tapeina i luga o le laulau masini.
Gaioiga Fautuaina 1. Fa'agaoioi le fa'aogaina o le dbreplication taofi i luga o le au fai saofaga ua afaina. E mafai ona e ta'avale uma i le taimi e tasi. 2. Fa'atali se'ia mae'a le la'asaga 1, ona fa'agaoioi lea o le utils dbreplication stop i luga o le server o lo'o a'afia. 3. Fa'agasolo utils dbreplication clusterreset mai le fa'aumau lomitusi ua afaina. A e fa'agasolo le fa'atonuga,
e lisiina le igoa ogalaau i le ogalaau file. Matamata i lenei mea file e mataituina le tulaga o le faagasologa. Le ala i mea nei: /var/log/active/cm/trace/dbl/sdi ​​4. Mai le tagata lomitusi ua aafia, tamoe utils dbreplication reset uma. 5. Taofi ma toe amata uma au'aunaga i luga o 'au'aunaga uma a le au fai saofaga [po'o toe amata/fa'afou uma faiga (server servers)] i le fuifui e maua ai suiga o le tautua. Faia lenei mea pe a uma ona faʻaalia le tulaga o le dbreplication tulaga 2.
Autu Fesoota'i Ua le manuia le toe faia i le va o le Lomitusi ma le Subscriber Server, i le itulau e 38
Lisi o Fa'amaumauga e le'i Fa'atasi E le fa'aoso le Lapataiga
Fa'aaliga "E le o fa'atasi" o lona uiga e lua 'au'auna i le fuifui e le o iai fa'amatalaga tutusa i se laulau fa'amaumauga patino.

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Toe setiina o Fa'amatalaga Fa'amatalaga Pe a E Toe Fa'afo'i i se Fa'asalalauga Oloa tuai

Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Symptom On Unified Communications Manager Version 6.x pe mulimuli ane, o fa'ailoga e aofia ai amioga fa'afuase'i fa'agaioiga telefoni. E le fa'agasolo pe fa'atautaia telefoni e pei ona fa'amoemoeina. O fa'ailoga e mafai ona tupu i luga ole tagata fa'asalalau po'o luga ole saini a le au fai saofaga. I luga ole Unified Communications Manager Version 5.x, o fa'ailoga e aofia ai amioga fa'afuase'i ole faiga ole telefoni. E le fa'asalalauina pe fa'atautaia telefoni e pei ona fa'amoemoeina ae na'o le taimi lava e leai se initaneti le lomitusi server. Afai e te vaʻai i lenei faʻaʻailoga ma e te faʻaogaina le tulaga o le dbrepication i le CLI, e lipoti mai le le fetaui. Afai e le fa'aalia le le fa'atasi, ia nofouta e le o le fa'afitauli lea.
Mafua'aga Mafua'aga o laulau fa'amaumauga o lo'o tumau pea le le ogatasi i le va o pona. Na'o fa'aaliga fa'afoliga e fa'ailoa mai ai le fa'aletonu i le faiga o le toe faia o fa'asologa ma e le fa'ailoa mai pe a le fetaui laulau fa'amaumauga. E masani lava, afai o loʻo galue le faʻasologa, o laulau e tatau ona tumau i le sync. E mafai ona tupu fa'ata'ita'iga e foliga mai o lo'o galue le fa'asologa, ae o laulau fa'amaumauga o lo'o "Ua le fetaui".
Gaioiga Fautuaina 1. Toe seti le fa'asologa o fuifui e ala ile fa'aogaina ole CLI commands. Ia mautinoa o lo'o i luga ole laiga le 'au'aunaga i le fuifui ma IP atoa
feso'ota'iga mo lenei mea e galue ai. Faʻamaonia o 'auʻaunaga uma i le fuifui o loʻo i luga o le initaneti e ala i le faʻaogaina o CLI faʻavae ma Cisco Unified Reporting.
2. Afai o lo'o iai le 'au'aunaga i le Replication State 2, fa'atino le fa'atonuga lea i luga o le fa'aumau lomitusi:
3. fa'aoga le igoa ole server ole dbreplication
4. Afai e le o iai le 'au'aunaga i le Replication State 2,
5. fa'atino le fa'atonuga lea i luga o 'au'aunaga uma a le au fai saofaga:
6. utils taofi dbreplication
7. Ona fa'agaoioi lea o fa'atonuga nei i luga o le fa'aumau lomitusi:
8. utils taofi dbreplication
9. ona
10. utils dbreplication toe setiina uma
Toe setiina o Fa'amatalaga Fa'amatalaga Pe a E Toe Fa'afo'i i se Fa'asalalauga Oloa tuai
Afai e te toe fa'afo'i fa'aumau i se fuifui e fa'agasolo ai se fa'amatu'u oloa tuai, e tatau ona e toe setiina ma le lima le fa'asologa o fa'amaumauga i totonu o le fuifui. Ina ia toe fa'afo'i fa'amaumauga tu'ufa'atasiga pe a uma ona e toe fa'afo'i uma 'au'aunaga fuifui i le fa'asalalauga o oloa tuai, ulufale i le CLI command utils dbreplication reset uma i luga o le server publisher. A e fesuia'i fa'aliliuga e ala i le fa'aogaina o le Cisco Unified Communications Operating System Administration po'o le CLI, e te maua se fe'au e fa'amanatu atu ai ia te oe le mana'oga e toe fa'afo'i fa'amaumauga tu'ufa'atasiga pe afai o lo'o e toe fa'afo'i atu i se fa'amalologa o oloa tuai.

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Cisco Unified Communications Manager Fa'afitauli Fa'atonu

fa'aoga le dbreplication clusterreset

fa'aoga le dbreplication clusterreset
O lenei fa'atonuga e toe fa'afo'i ai fa'amaumauga fa'amaumauga i luga o se fuifui atoa.

Fa'aoga Taiala

Poloaiga Syntax fa'aoga le dbreplication clusterreset
Ae e te leʻi faʻatinoina lenei faʻatonuga, faʻataʻitaʻi le poloaiga utils dbreplication taofi muamua i luga o sapalai uma a le au fai saofaga, ona sosoo ai lea ma luga o le lomitusi server.

Manaoga Fa'atonu tulaga fa'apitoa: 0 Fa'ataga ile fa'aleleia: Ioe
fa'aoga le dbreplication dropadmindb
O lenei fa'atonuga e tu'u ai le Informix syscdr database i luga o so'o se 'au'aunaga i le fuifui.

Fa'aoga Taiala

Poloaiga Syntax fa'aoga le dbreplication dropadmindb
E tatau ona e fa'atinoina lenei fa'atonuga pe afai e le manuia le toe fa'asologa o fa'amaumauga po'o le toe setiina o fa'aputuga ma e le mafai ona toe fa'afouina.

Manaoga Fa'atonu tulaga fa'apitoa: 0 Fa'ataga ile fa'aleleia: Ioe

LDAP Authentication Ua Le manuia
O lenei vaega o lo'o fa'amatalaina ai se fa'afitauli masani pe a fa'aletonu le fa'amaoniga a le LDAP.
Fa'ailoga Fa'ailoga ua le manuia mo tagata fa'au'uga. Taimi fa'amaoni a'o le'i mafai ona ulufale le tagata fa'aoga.
Mafua'aga Mafuaaga Na e fa'aseseina le Taulaga LDAP i le fa'amalama o le LDAP Authentication i Cisco Unified Communications Manager Administration.
Fautuaga Fa'atonuga Fa'afefea ona fa'atulaga lau fa'asinomaga tu'ufa'atasia e iloa ai le numera o le uafu e tu'u i totonu o le LDAP Port field. Mo exampAe, ae e te le'i fa'atulagaina le fanua o le LDAP Port, fuafua pe galue lau server LDAP o se Global Catalog server ma pe mana'omia e lau fa'atonu le LDAP i luga o le SSL. Mafaufau e ulufale i se tasi o numera o le taulaga nei:

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Fa'afitauli ile LDAP I luga ole SSL

Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Example: Taulaga LDAP mo le taimi e le o le LDAP Server o se Global Catalog Server · 389–Pe a le manaʻomia le SSL. (O lenei numera o le taulaga o loʻo faʻamaonia ai le faaletonu o loʻo faʻaalia i le LDAP Port field.) · 636–Pe a manaʻomia le SSL. (Afai e te ulufale i lenei numera o le taulaga, ia mautinoa e te siakiina le Fa'aoga SSL pusa siaki.)
Example: LDAP Port mo le taimi o le LDAP Server o se Global Catalog Server · 3268–Pe a le manaʻomia le SSL. · 3269–Pe a manaʻomia le SSL. (Afai e te ulufale i lenei numera o le taulaga, ia mautinoa e te siakiina le Fa'aoga SSL pusa siaki.)
Motugaafa Atonu e mana'omia lou fa'aofiina o se isi numera o le taulaga nai lo filifiliga o lo'o lisiina i pulu muamua. Ae e te le'i fa'atulagaina le fanua o le Taulaga LDAP, fa'afeso'ota'i le pule o lau 'au'aunaga fa'atonu e fa'ailoa le numera sa'o o le uafu e ulufale ai.
Fa'afitauli ile LDAP I luga ole SSL
O lenei vaega o lo'o fa'amatalaina ai se fa'afitauli masani pe a e fa'aogaina le LDAP i luga ole SSL.
Fa'ailoga LDAP i luga ole SSL e le aoga.
Mafua'aga Mafuaaga I le tele o tulaga, o fa'afitauli i le LDAP i luga o le SSL e aofia ai tusi pasi le aoga, sese, po'o le le atoatoa i luga o le server Unified Communications Manager.
Fa'amatalaga I nisi tulaga, e mafai ona e fa'aogaina le tele o tusi pasi mo SSL. I le tele o tulaga, o le tu'uina atu o le AD root certificate e avea o se fa'amaumauga fa'alagolago e na'o le pau lea o le tusi pasi e te mana'omia e fa'aoga ai le LDAP i luga ole SSL. Ae peita'i, afai e tu'u i luga se isi tusi fa'atuatuaina fa'atonuga, o lona uiga, o le tasi e ese mai i le a'a, e tatau ona fa'amaonia le isi tusi pasi i se tusi maualuga maualuga, e pei o le a'a. I lenei tulaga, ua faia se filifili tusi faamaonia ona e sili atu ma le tasi tusi faamaonia faaopoopo e aofia ai. Mo example, e mafai ona e maua tusi faamaonia nei i lau filifili tusi faamaonia:
· Root Certificate–O le tusipasi maualuga maualuga o le CA i le filifili fa'alagolago lea o le ai ai le tu'uina atu tutusa ma le igoa autu.
· Intermediate Certificate–O le CA certificate o se vaega o le filifili tausi mavaega (e ese mai le tulaga maualuga). O lo'o mulimulita'i i le fa'asologa e amata mai le a'a se'ia o'o i le vaega mulimuli.
· Leaf Certificate–O le tusipasi na tu'uina atu i le 'au'aunaga/'au'aunaga lea e sainia e le tagata tu'ufa'atasi vave.

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Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Tatala LDAP Le mafai ona fa'amaonia le Tusi Faamaonia e So'o ai ile LDAP Server

Mo example, o lau kamupani e lua tusi faamaonia ma se aʻa tusi faamaonia i lau filifili tusi faamaonia. O le exampLe faʻaalia mea o loʻo i totonu o se tusi faamaonia: Faʻamatalaga:
Version: 3 (0x2) Serial Number: · 77:a2:0f:36:7c:07:12:9c:41:a0:84:5f:c3:0c:64:64
Saini Algorithm: sha1WithRSAEncryption Tuuina atu: DC=com, DC=DOMAIN3, CN=jim Validity · E le'i muamua: Apr 13 14:17:51 2009 GMT · E le'i uma: Apr 13 14:26:17 2014 GMT
Mataupu: DC=com, DC=DOMAIN3, CN=jim
Gaioiga Fautuaina Afai e lua lau filifili pona, o le filifili o lo'o i ai le tusi faamaonia a'a ma lau. I lenei tulaga, o le tuʻuina atu o le root certificate i le directory trust na pau lava le mea e te manaʻomia e fai. Afai e sili atu ma le lua node filifili, o le filifili o loʻo i ai le aʻa, lau, ma tusi vaeluaga. I lenei tulaga, o le tusi aʻa ma tusi faʻamaonia uma, e le aofia ai le pepa faʻamaonia, e manaʻomia ona tuʻuina atu i le faʻatonuga faʻalagolago. I le tulaga maualuga i le filifili tusi faamaonia, o lona uiga, mo le aʻa tusi faamaonia, siaki ina ia mautinoa e fetaui le fanua Tuuina atu ma le mataupu mataupu. Afai e le fetaui le fanua Tuuina atu ma le mataupu, o le tusi faamaonia e le o se tusi faamaonia a'a; o se tusi faamaonia faavaitaimi. I lenei tulaga, fa'ailoa le filifili atoa mai le a'a e o'o atu i le tusi faamaonia mulimuli, ma tu'u le filifili atoa i le faleoloa fa'alagolago. E le gata i lea, siaki le Validity field e faʻamautinoa ai e leʻi maeʻa le tusi faamaonia. Afai ua uma le aoga, ia maua le filifili fou mai le pule o le tusi faamaonia, faatasi ai ma le laulaau fou ua sainia e ala i le faaaogaina o le filifili fou. Afai e na'o le pepa fa'ailoga lau'ele'ele ua mae'a, ia maua se tusi pasi saini fou.
Tatala LDAP Le mafai ona fa'amaonia le Tusi Faamaonia e So'o ai ile LDAP Server
Fa'ailoga Fa'ai'uga fa'amaoniga fa'aoga e ala i le CTI/JTAPI tagata fa'atau e le manuia, ae o le fa'amaoniga fa'aoga i le Unified CM e galue.
Mafua'aga Mafai Tatala LDAP e le mafai ona fa'amaonia le tusi faamaonia e fa'afeso'ota'i i le server LDAP.

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JTAPI Subsystem Startup Faafitauli

Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Fa'amatalaga Tusi Fa'amaonia e tu'uina atu ma le Fully Qualified Domain Name (FQDN). Ole faiga ole fa'amaoniga Tatala LDAP e fetaui ma le FQDN ma le 'au'aunaga o lo'o fa'aogaina. Aua o le tusi fa'apipi'i e fa'aogaina le FQDN ma le web fomu o lo'o fa'aogaina le IP Address, Tatala LDAP e le mafai ona fa'afeso'ota'i ile server.
Fautuaina Gaioiga · Afai e mafai, fa'aoga DNS. A'o fa'agasolo le Talosaga Fa'ailoga Tusi Faamaonia (CSR), ia mautinoa e te tu'uina atu le FQDN o se vaega o le mataupu CN. O le fa'aaogaina o lenei CSR pe a maua se tusi pasi saini po'o se tusi faamaonia CA, o le Igoa masani o le a iai le FQDN tutusa. O le mea lea, e leai ni fa'afitauli e tatau ona tupu pe a fa'atagaina le fa'amaoni LDAP mo talosaga, e pei o le CTI, CTL, ma isi, fa'atasi ai ma le tusi fa'alagolago e fa'aulufale mai i le fa'atonu-fa'atauga.
· Afai e te le o faʻaogaina le DNS, faʻapipiʻi se IP Address ile LDAP Authentication Configuration window ile Unified Communications Manager Administration. Ona, fa'aopoopo lea o le laina o lo'o i lalo i totonu /etc/openldap/ldap.conf: TLS_REQCERT leai
E tatau ona iai sau tala mamao e fa'afou ai le file, lea e taofia ai le faletusi Tatala LDAP mai le faʻamaonia o lena tusi faamaonia mai le server. Ae ui i lea, o fesoʻotaʻiga mulimuli ane e tupu pea ile SSL.
JTAPI Subsystem Startup Faafitauli
O le JTAPI (Java Telephony API) subsystem e fai ma sui o se vaega taua tele o le Cisco Customer Response Solutions (CRS) platform. E feso'ota'i le JTAPI ma le Pule o Feso'ota'iga Fa'atasi ma o lo'o iai le tiute mo le fa'atonutonuina o telefoni. O le CRS platform e talimalo i telefoni, e pei ole Cisco Unified Auto-Attendant, Cisco IP ICD, ma Cisco Unified IP-IVR. E ui lava o lenei vaega e le o patino i soʻo se tasi o nei talosaga, ia manatua o le JTAPI subsystem o se vaega faʻavae e faʻaaogaina uma e latou. A'o le'i amataina le fa'afitauli, ia mautinoa o lo'o fetaui lelei le fa'aogaina o polokalame o lo'o e fa'aogaina. Ina ia faʻamaonia le fetaui, faitau le Cisco Unified Communications Manager Release Notes mo le version of Unified Communications Manager o loʻo e faʻaaogaina. Ina ia siaki le lomiga o le CRS, saini i le AppAdmin e ala i le ulufale i le http://servername/appadmin, lea o loʻo faʻamaonia ai le igoa ole igoa ole server lea e faʻapipiʻi ai le CRS. Su'e le lomiga o lo'o i ai nei i le tulimanu pito i lalo taumatau o le lisi autu.
JTAPI Subsystem o OUT_OF_SERVICE
Fa'ailoga E le amataina le subsystem JTAPI.
Mafua'aga Fa'amata'u O se tasi o tuusaunoaga nei o lo'o fa'aalia i le fa'asologa file:
· MIVR-SS_TEL-4-ModuleRunTimeFailure

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Cisco Unified Communications Manager Fa'afitauli Fa'atonu

MIVR-SS_TEL-4-ModuleRunTimeFailure

· MIVR-SS_TEL-1-ModuleRunTimeFailure
Autu Fesootai MIVR-SS_TEL-4-ModuleRunTimeFailure, i le itulau 47 MIVR-SS_TEL-1-ModuleRunTime Failu, i le itulau 49
MIVR-SS_TEL-4-ModuleRunTimeFailure
Saili mo le MIVR-SS_TEL-1-ModuleRunTimeFailure manoa i le fa'asologa file. I le fa'ai'uga o le laina, o lo'o fa'aalia se mafua'aga fa'apitoa. O le lisi o lo'o i lalo o lo'o tu'uina mai ai fa'aletonu sili ona taatele: Mataupu Fa'atatau
Le mafai ona Fausia ProviderBad Login po'o le upu fa'aigoa, i le itulau 47 Le mafai ona Fausia Provider-Feso'ota'iga Teena, i le itulau 47 Le mafai ona Fausia ProviderLogin= , i le itulau 48 Le Mafai ona Fausia ProviderHostname, i le itulau 48 Le Mafai ona Fausia ProviderOperation Taimi, i le itulau 49 Le mafai e Fausia ProviderNull, i le itulau 49
Le mafai ona Fausia ProviderBad Login po'o upu fa'ataga
Mafua'aga Fa'atonu na tu'uina e le Pule Fa'atonu se igoa fa'aoga sese po'o se fa'aupuga i le JTAPI configuration.
Fa'amatalaga Atoa o Feau Sese
%MIVR-SS_TEL-4-ModuleRunTimeFailure:Taimi-taimi ua le manuia i le JTAPI subsystem: Module=JTAPI Subsystem, Faivale Mafuaaga=7, Failure Module=JTAPI_PROVIDER_INIT, Exception=com.cisco.jtapi.PlatformExceptionImpl: Le mafai ona fai le upegatafa'ilagi po'o le password. . %MIVR-SS_TEL-7EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: Le mafai ona fai le kamupani - leaga le saini poo le password.
Gaioiga Fautuaina Fa'amautinoa e sa'o le igoa fa'aoga ma le fa'aupuga. Taumafai e saini i totonu o le Unified CM User window (http://servername/ccmuser) i luga ole Unified CM ina ia mautinoa e le mafai e le Unified CM ona fa'amaonia sa'o.
Le mafai ona Fausia So'oga-Fa'afitia
Mafua'aga Mafuaaga Na teena e le Unified Communications Manager le feso'ota'iga a le JTAPI i le Unified Communications Manager.

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Le mafai ona Fausia ProviderLogin=

Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Fa'amatalaga Atoa o Feau Sese
%MIVR-SS_TEL-4-ModuleRunTimeFailure:Taimi-taimi le manuia i le JTAPI subsystem: Module=JTAPI Subsystem, Failure Mafua'aga=7, Failure Module=JTAPI_PROVIDER_INIT, Exception=com.cisco.jtapi.PlatformExceptionImpl: Le mafai ona fa'amalieina % MIVR Connection -SS_TEL-7-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: Le mafai ona fai le kamupani - teena le so'oga
Gaioiga Fautuaina Fa'amautinoa o lo'o fa'agaoioi le auaunaga a le Pule CTI i le Cisco Unified Serviceability Control Center.
Le mafai ona Fausia ProviderLogin=
Mafua'aga Mafai E leai se mea ua fa'apipi'iina i le fa'amalama fa'aopoopo JTAPI.
Fa'amatalaga Atoa o Feau Sese
%MIVR-SS_TEL-4-ModuleRunTimeFailure:Taimi-taimi ua le manuia i le JTAPI subsystem: Module=JTAPI Subsystem, Failure Mafua'aga=7, Failure Module=JTAPI_PROVIDER_INIT, Exception=com.cisco.jtapi.PlatformExceptionImpl: Le mafai ona fai %MIVR — login= login= %MIVR -SS_TEL-7-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: Le mafai ona fai le kamupani - saini =
Fautuaga Gaioiga Fa'atulaga se JTAPI e tu'uina atu i le JTAPI fa'amalama fetuutuunaiga i luga o le CRS server.
Le mafai ona Fausia ProviderHostname
Mafua'aga Fa'afuase'i E le mafai e le afi CRS ona fo'ia le igoa talimalo o le Unified Communications Manager.
Fa'amatalaga Atoa o Feau Sese
%M%MIVR-SS_TEL-4-ModuleRunTimeFailure:Taimi-taimi ua le manuia i le JTAPI subsystem: Module=JTAPI Subsystem, Failure Mafuaaga=7, Failure Module=JTAPI_PROVIDER_INIT, Exception=com.cisco.jtapi.PlatformExceptionImpl: Le mafai ona fai le provider — d mcs7835.cisco.com %MIVR-SS_TEL-7-EXCEPTION:com.cisco.jtapi.PlatformExceptionImpl: Le mafai ona faia le kamupani - dgrant-mcs7835.cisco.com
Gaioiga Fautuaina Fa'amautinoa o lo'o sa'o lelei le fa'ai'uga DNS mai le masini CRS. Taumafai e fa'aoga se tuatusi IP nai lo le igoa DNS.

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Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Le mafai ona Fausia ProviderOperation Taimi

Le mafai ona Fausia ProviderOperation Taimi
Mafua'aga Fa'afuase'i Ole masini CRS e leai se feso'ota'iga IP ma le Unified Communications Manager.
Fa'amatalaga Atoa o Feau Sese
101: Mar 24 11:37:42.153 PST%MIVR-SS_TEL-4-ModuleRunTimeFailure: Fa'aletonu taimi tonu ile JTAPI subsystem: Module=JTAPI Subsystem, Failure Mafuaaga=7, Failure Module=JTAPI_PROVIDER_INIT, Exception=com.cisco.cisco. PlatformExceptionImpl: Le mafai ona faia le kamupani - Taimi le galuega 102: Mati 24 11:37:42.168 PST%MIVR-SS_TEL-7-EXCEPTION: com.cisco.jtapi.PlatformExceptionImpl: Ua le mafai ona faia le kamupani - Taimi le taimi
Gaioiga Fautuaina Siaki le tuatusi IP o loʻo faʻatulagaina mo le JTAPI provider i luga o le CRS server. Siaki le fa'aogaina o le faitoto'a fa'aletonu ile CRS server ma le Unified Communications Manager. Ia mautinoa e leai ni fa'afitauli ile fa'aogaina ole IP. Su'e le feso'ota'iga e ala i le pingina o le Unified Communications Manager mai le CRS server.
Le mafai ona Fausia ProviderNull
Mafua'aga Mafai E leai se tuatusi IP a le JTAPI o lo'o tu'uina atu po'o le igoa talimalo e mafai ona fa'aogaina, po'o le JTAPI client e le o fa'aogaina le sa'o sa'o.
Fa'amatalaga Atoa o Feau Sese
%MIVR-SS_TEL-4-ModuleRunTimeFailure:Taimi-taimi le manuia i le JTAPI subsystem: Module=JTAPI Subsystem, Failure Mafua'aga=7, Failure Module=JTAPI_PROVIDER_INIT, Exception=com.cisco.jtapi.PlatformExceptionImpl: Le mafai ona faia le kamupani — null
Gaioiga Fautuaina Fa'amaonia o se igoa talimalo po'o se tuatusi IP o lo'o fa'atulagaina i le fa'atulagaga JTAPI. Afai e le sa'o le fa'aliliuga a le JTAPI, la'u mai le tagata fa'atau JTAPI mai le Unified Communications Manager Plugins faamalama ma faapipii i luga o le server CRS.
MIVR-SS_TEL-1-ModuleRunTimeFailure
Fa'ailoga O lenei tuusaunoaga e masani ona tupu pe a le mafai e le JTAPI subsystem ona amataina soʻo se ports.

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JTAPI Subsystem o lo'o i le PARTIAL_SERVICE

Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Mafua'aga E mafai E mafai e le server CRS ona feso'ota'i ma le Unified Communications Manager, ae le mafai ona fa'amataina so'o se CTI ports po'o CTI ala ala i le JTAPI. E tupu lenei mea pe a le fesoʻotaʻi le CTI ports ma CTI auala ma le tagata faʻaoga JTAPI.
Fa'amatalaga Atoa o Feau Sese
255: Mati 23 10:05:35.271 PST%MIVR-SS_TEL-1-ModuleRunTimeFailure: Fa'aletonu taimi tonu ile JTAPI subsystem: Module=JTAPI Subsystem,
Mafua'aga Fa'aletonu=7, Fa'aletonu Module=JTAPI_SS, Tuusaunoaga=null
Gaioiga Fautuaina Siaki le tagata fa'aoga JTAPI i le Unified Communications Manager ma fa'amautinoa o lo'o feso'ota'i le CTI ports ma le CTI auala o lo'o fa'atulagaina i le CRS server ma le tagata fa'aoga.
JTAPI Subsystem o lo'o i le PARTIAL_SERVICE
Fa'ailoga E fa'aalia le tuusaunoaga o lo'o mulimuli mai ile fa'asologa file: MIVR-SS_TEL-3-UNABLE_REGISTER_CTIPORT
Mafua'aga E le mafai e le JTAPI subsystem ona amatalia se tasi pe sili atu ports CTI po'o auala.
Fa'amatalaga Atoa o Feau Sese
1683: Mati 24 11:27:51.716 PST%MIVR-SS_TEL-3-UNABLE_REGISTER_CTIPORT: Le mafai ona resitalaina le Taulaga CTI: CTI Port=4503, Exception=com.cisco.jtapi.InvalidArgumentExceptionImpl: Address 4503 is not in provider's domain. 1684: Mat 24 11:27:51.716 PST%MIVR-SS_TEL-7-EXCEPTION: com.cisco.jtapi.InvalidArgumentExceptionImpl: O le tuatusi 4503 e le o iai i le itu a le kamupani.
Gaioiga Fautuaina O le fe'au o lo'o i le fa'asologa o lo'o ta'u atu ai po'o fea le CTI uafu po'o le auala e le mafai ona amatalia. Fa'amaonia o lo'o iai lenei masini ile fa'atonuga a le Unified Communications Manager ma fa'atasi fo'i ma le tagata fa'aoga JTAPI ile Unified Communications Manager.
Mataupu Puipuiga
O lenei vaega o loʻo tuʻuina atu ai faʻamatalaga e uiga i fua faʻatatau i le saogalemu ma taʻiala lautele mo le fofoina o faʻafitauli e fesoʻotaʻi ma le saogalemu.

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Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Alalaga Puipuiga

Manatua O lenei vaega e le o faʻamatalaina pe faʻafefea ona toe setiina le Cisco Unified IP Phone pe a fai ua faʻaleagaina e le leaga o uta, faʻamaufaʻailoga saogalemu, ma isi. Mo faʻamatalaga i le toe setiina o le telefoni, vaʻai ile Cisco Unified IP Phone Administration Guide mo Cisco Unified Communications Manager e fetaui ma le faʻataʻitaʻiga o le telefoni.
Mo fa'amatalaga ile auala e tape ai le CTL file mai Cisco Unified IP Telefoni fa'ata'ita'iga 7960, ma 7940 na'o, va'ai le System Configuration Guide mo Cisco Unified Communications Manager po'o le Cisco Unified IP Phone Administration Guide mo Cisco Unified Communications Manager e fetaui ma le fa'ata'ita'iga o le telefoni.
Autu Fesootai Fa'ailo Saogalemu, i le itulau 51 Security Performance Monitor Counters, i le itulau 51 ReviewOgoa o Saogalemu ma Su'ega Files, i le itulau 52 Troubleshooting Certificates, i le itulau 53 Troubleshooting CTL Security Tokens, i le itulau 54 Troubleshooting CAPF, i le itulau 56 Troubleshooting Encryption mo Telefoni ma Cisco IOS MGCP Gateways, i le itulau 57
Alalaga Puipuiga
Cisco Unified Serviceability e fa'atupu ai fa'ailo e feso'ota'i ma le saogalemu mo X.509 igoa le fetaui, fa'amaoni mea sese, ma fa'ailoga sese. Cisco Unified Serviceability e maua ai fa'amatalaga fa'ailo.
E mafai ona fa'atupu fa'ailo ile telefoni mo le TFTP server ma le CTL file mea sese. Mo fa'ailo e maua i luga o le telefoni, fa'asino ile Cisco Unified IP Phone Administration Guide mo Cisco Unified Communications Manager mo lau fa'ata'ita'iga ma le ituaiga telefoni (SCCP po'o le SIP).
Saogalemu Fa'atinoga Mata'ituina Counters
Fa'atonu mata'ituina fa'atinoga e mata'ituina le numera o telefoni fa'amaonia e lesitala ma Unified Communications Manager, numera o telefoni fa'amaonia ua mae'a, ma le numera o telefoni fa'amaonia o lo'o fa'agaoioia i so'o se taimi. O le siata o lo'o i lalo o lo'o lisiina ai fa'asologa o fa'atinoga e fa'atatau i vaega saogalemu.

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ReviewOgoa o Saogalemu ma Su'ega Files

Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Laulau 5: Fa'ailoga Fa'atino Saogalemu

Pule o Feso'ota'iga Tu'atasi Mea
SIP Stack TFTP Server

Counters
Valaau Fa'amaoniaActive Authenticated Calls Ma'ea Fa'amautu Fa'amauina Fa'amuta Telefoni Fa'amaufa'ailoga Telefoni Fa'amaufa'ailoga Telefoni Fa'aigoainaActive EncryptedVala'au Fa'auma Fa'aigoaina Fa'ailoga Fa'amaufa'ailoga Telefoni Fa'amaufa'ailoga SIPLlineServerAuthorizationChallenges SIPLineServerServerServerServerAuthorization Authentication Failures SIPTrunkApplicationAuthorization SIPTrunkApplicationAuthorization Failures TLSConnectedSIPTrunk
StatusCodes4xxIns StatusCodes4xxOuts Mo example: 401 Le fa'atagaina (E mana'omia le fa'amaoniaina o le HTTP) 403 Fa'asaina 405 Metotia Le Fa'atagaina 407 Mana'omia le Fa'amaoniga Fa'atonu.
BuildSignCount EncryptCount

Va'ai i le Cisco Unified Real-Time Monitoring Tool Administration Guide mo le mauaina o mata'ituina o faatinoga i le RTMT, fa'atulagaina o ogalaau o le perfmon, ma mo nisi fa'amatalaga e uiga i fata.
O le CLI command show perf e faʻaalia ai faʻamatalaga mataʻituina galuega. Mo faʻamatalaga e uiga i le faʻaogaina o le CLI, faʻafesoʻotaʻi le Command Line Interface Reference Guide mo Cisco Unified Solutions.

ReviewOgoa o Saogalemu ma Su'ega Files
O lo'o teuina e le Unified Communications Manager ogalaau ma su'ega files i le tele o lisi (cm/log, cm/trace, tomcat/logs, tomcat/logs/security, ma isi).

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Cisco Unified Communications Manager Fa'afitauli Fa'atonu

Fa'ailoga Fa'afitauli

Fa'aaliga Mo masini e lagolagoina le fa'ailoga, e le fa'aalia le mea e fai ai le SRTP i le fa'asologa file.
E mafai ona e faʻaogaina le faʻasologa o le aoina o le Cisco Unified Real-Time Monitoring Tool poʻo le CLI poloaiga e suʻe ai, view, ma fa'aogaina ogalaau ma su'ega files.
Fa'ailoga Fa'afitauli
O le meafaigaluega e pulea ai tusipasi i Cisco Unified Communications Platform Administration e mafai ai ona e faʻaalia tusi pasi, tape ma toe faʻafouina tusi pasi, mataʻituina le maeʻa o tusi pasi, ma sii mai ma faʻapipiʻi tusi faamaonia ma CTL. files (mo example, ia faʻapipiʻi faʻafouina CTL files i le Lotogatasi). Ole CLI e fa'atagaina oe e lisi ma view tusi pasi saini ma faatuatuaina ma toe fa'afouina tusi pasi na sainia e le tagata lava ia. O faʻatonuga a le CLI faʻaalia tusi faamaonia, faʻaalia web-security, seti cert regen, ma seti web-security faʻatagaina oe e faʻatautaia tusi faamaonia i le CLI interface; mo example, seti cert regen tomcat. Mo faʻamatalaga e uiga i le faʻaogaina o le GUI poʻo le CLI e faʻatautaia ai tusi pasi, tagaʻi i le Taʻiala Taʻiala mo Cisco Unified Communications Manager ma le Command Line Interface Reference Guide mo Cisco Unified Solutions.
Fa'afitauli Ciphers
O le itulau o le Cipher Management e leai ni tau fa'aletonu. Nai lo lena, o le faʻaogaina o le Cipher Management e naʻo le aoga pe a e faʻapipiʻi Ciphers. Mo faʻamatalaga e uiga i Ciphers, vaʻai Taiala Puipuia mo Cisco Unified Communications Manager O lenei vaega o loʻo tuʻuina atu ai faʻamatalaga e fesoasoani ia te oe e foia ai faʻafitauli i le Unified Communications Manager Ciphers:
Fa'afitauli DRS ma le CDR Functionality
Fa'ailoga gau ile DRS ma le CDR galuega.
Mafua'aga Mafai O le fa'atulagaina o le hmac-sha2-512 ile SSH MAC fa'aoga e a'afia ai le DRS ma le CDR. Fa'atulagaina o Ciphers
· aes128-gcm@openssh.com · aes256-gcm@openssh.com
i le SSH Cipher's fanua poʻo le faʻatulagaina naʻo ecdh-sha2-nistp256 algorithm i le "SSH KEX" e motusia le DRS ma le CDR galuega.
Fautuaga Fa'atonuga 1. Mai Cisco Unified OS Administration, filifili Saogalemu> Cipher Management 2. Ave'ese pe Aveese le fa'asinomaga o lo'o ta'ua i luga pe afai ua uma ona fa'apipi'iina ma Fa'asao fa'atulagaga.
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Fa'afitauli CTL Security Tokens

Cisco Unified Communications Manager Fa'afitauli Fa'atonu

3. Toe fa'afou le 'au'aunaga mo suiga e fa'atino.
Fa'afitauli CTL Security Tokens
O le vaega o loʻo i ai faʻamatalaga e uiga i le fofoina o faʻailoga saogalemu CTL. Afai e leiloa uma fa'ailoga saogalemu (etokens), fa'afeso'ota'i Cisco TAC mo nisi fesoasoani.
Fa'afitauli ose Fa'ailoga Puipuia Loka pe a uma ona e fa'aulu fa'atasia se fa'aupuga fa'ailoga Saogalemu
Manatua E le mana'omia nei la'asaga e fo'ia ai fa'afitauli pe afai e te fa'afoe s

Pepa / Punaoa

CISCO Fa'afitauli Taiala mo le Fa'asa'olotoina o le Pule o Feso'ota'iga Tu'atasi 12.5(1) [pdf] Taiala mo Tagata Fa'aoga Ta'iala mo Fa'afitauli mo Feso'ota'iga Tu'ufa'atasi Fa'asalalauga 12.5 1, Fa'afitauli, Ta'iala mo le Fa'asa'olotoina o le Pule o Feso'ota'iga Tu'atasi 12.5 1, Fa'asalalauga Pule 12.5 1, Fa'asalalauga 12.5 1

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