Third Reality Manuals & User Guides

Third Reality is a smart home technology provider dedicated to making home automation accessible and simple. Specializing in Zigbee and Matter-compatible devices, the company offers a wide range of products such as smart plugs, light switches, mechanical smart blinds, and various sensors for motion, vibration, temperature, and door/window contact.

These devices are designed to seamlessly integrate with popular smart home ecosystems like Amazon Alexa, Samsung SmartThings, Hubitat, and Home Assistant, often without the need for a proprietary hub if a compatible Zigbee gateway is present. Founded with a focus on ease of use, Third Reality products frequently feature retro-fit designs, ensuring broad compatibility and simple installation for any home.

• How do I pair my Third Reality Zigbee device?

  Most Third Reality devices automatically enter pairing mode when powered on for the first time. If not, press and hold the reset button (usually for 5-10 seconds) until the LED indicator flashes rapidly.

• What hubs are compatible with Third Reality sensors?

  Third Reality devices work with Amazon Echo devices featuring built-in Zigbee hubs, Samsung SmartThings, Hubitat, Home Assistant (via ZHA or Zigbee2MQTT), and the Third Reality Hub.

• How do I factory reset my Third Reality smart bulb?

  Power cycle the bulb (turn off and on) 5 times in a row. The bulb will flash through various colors and turn solid white to indicate it has been reset and is in pairing mode.

• Are Third Reality sensors suitable for outdoor use?

  Generally, no. Most Third Reality sensors, such as the vibration and motion sensors, are designed for indoor use only, within a temperature range of 32°F to 104°F (0°C to 40°C).

• O fea e mafai ona ou maua ai fa'amatalaga fa'amaonia?

  Third Reality typically offers a one-year limited warranty. Detailed terms and returns information can be found on their official webnofoaga i lalo o le vaega o le Warranty.