Poly 207576-01

Poly Blackwire C5220 Wired Headset User Manual

Faʻataʻitaʻiga: 207576-01

1. Folasaga

The Poly Blackwire C5220 is a wired, dual-ear (stereo) headset designed for professionals requiring reliable audio communication. It features a boom microphone and offers versatile connectivity options including USB-A and 3.5 mm, making it compatible with PCs, Macs, tablets, and cell phones. This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your headset.

Poly Blackwire C5220 Wired Headset

Figure 1: Poly Blackwire C5220 Wired Headset, showcasing its dual-ear design and integrated boom microphone.

2. O a mea oi totonu o le Pusa

Your Poly Blackwire C5220 package includes the following components:

Contents of Poly Blackwire C5220 package

Figure 2: The Blackwire C5220 headset, its inline controls, and the included carrying case, highlighting its wired USB-A connectivity.

3. Seti

The Blackwire C5220 headset offers plug-and-play functionality for quick setup.

  1. Feso'ota'i i le PC/Mac: Insert the USB-A connector of the headset into an available USB-A port on your computer. The headset will be automatically recognized by your operating system.
  2. Connect to Mobile Device/Tablet: Disconnect the 3.5mm jack from the USB-A inline control unit. Plug the 3.5mm jack directly into the audio port of your mobile phone or tablet.
  3. Fa'apipi'i Polokalama (Filifili): For enhanced features and customization, download and install the Poly Lens Desktop App from the official Poly website. This software allows for firmware updates, personalized settings, and troubleshooting.

4. Fa'agaoioia o le Headset

The inline control unit provides easy access to essential call management functions.

Poly Blackwire C5220 Noise-Canceling Microphone

Figure 3: A user wearing the Blackwire C5220 headset, demonstrating the position of the noise-canceling microphone for clear voice capture.

5. Fegalegaleai

The Blackwire C5220 headset is designed for broad compatibility with various communication platforms and devices.

Poly Blackwire C5220 Compatibility with Microsoft Teams

Figure 4: A user engaged in a video call, illustrating the headset's compatibility with Microsoft Teams and other collaboration platforms.

6. Comfort and Wearing Style

The Blackwire C5220 is engineered for extended wear and user comfort.

Poly Blackwire C5220 Ear Cushions with Memory Foam

Ata 5: Fa'alatalata view of the headset's ear cushions, emphasizing the ultra-soft leatherette and memory foam for enhanced comfort.

7. Audio Performance

Experience clear and consistent audio with your Blackwire C5220 headset.

8. Tausiga

To ensure the longevity and optimal performance of your headset, follow these maintenance guidelines:

9. Faʻafitauli

If you encounter issues with your Blackwire C5220 headset, try the following solutions:

Fa'afitauliFofo e ono mafai
No audio or microphone not working.
  • Ensure the headset is securely plugged into the USB-A port or 3.5mm jack.
  • Check your computer's sound settings to ensure the Blackwire C5220 is selected as the default playback and recording device.
  • Verify the mute button on the inline control is not activated.
  • Restart your computer or the application you are using.
Le lelei leo lelei po'o le tumau.
  • Ia fa'amautinoa e le'o fa'aleaga pe pipili le uaea.
  • Try connecting the headset to a different USB port or 3.5mm jack.
  • Update the headset firmware using the Poly Lens Desktop App.
  • Ia fa'amautinoa o lo'o tu'u sa'o le fa'alogo leo i tafatafa o lou gutu.
Inline controls not responding.
  • Unplug and re-plug the headset.
  • Ensure the headset is connected via USB-A for full inline control functionality.
  • Update the headset firmware using the Poly Lens Desktop App.

10. Fa'amatalaga

Fa'aaligaFa'amatalaga
Igoa Fa'ata'ita'igaPlantronics Blackwire C5220 Headset
Tekinolosi Feso'ota'iUSB-A, 3.5 mm audio jack
La'ei SiilaOver-the-head, Dual-Ear (Stereo)
MicrophoneNoise-canceling boom mic
Audio ProtectionSoundGuard DIGITAL (protects against sound levels over 118 dBA)
TalitaligaUltra-soft leatherette with memory foam
Tali Faatele (Felefoni)20 Hz - 20,000 Hz
Frequency Response (Microphone)100 Hz - 6,800 Hz
Mea mamafa164.2 kalama (pe tusa 5.8 aunese)
Numera Fa'ata'ita'i207576-01 (Item model number: 207576-03)

11. Fa'amaonia ma Lagolago

The Poly Blackwire C5220 headset comes with a 2-tausaga le fa'amaonia o le lalolagi.

For further assistance, technical support, or warranty claims, please visit the official Poly support webnofoaga po'o le va'ai i fa'amatalaga fa'afeso'ota'i o lo'o tu'uina atu i lau afifiina o oloa.

E mafai fo'i ona e tagai i le PDF o le ta'iala fa'aoga aloaia mo nisi fa'amatalaga auiliili: Fa'aoga Taiala (PDF)

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