KTC Manuals & User Guides

CTC (Key Technology Corporation) is a leading display manufacturer best known for its "KTC Play" line of gaming monitors. Headquartered in Shenzhen, the company leverages decades of expertise in display technology to produce cutting-edge screens, including curved, Ultra-Wide, Mini-LED, and OLED models.

KTC focuses on delivering high refresh rates, low response times, and superior color accuracy for esports enthusiasts and creative professionals. In addition to its consumer products, KTC is a major OEM/ODM provider in the global display industry, known for solid build quality and value-driven performance.

• How do I contact KTC support?

  You can reach KTC customer support via email at support@ktcplay.com (North America) or support.eu@ktcplay.com (Europe).

• What is the warranty period for KTC monitors?

  KTC typically offers a three-year free warranty from the date of purchase, covering failures not caused by artificial damage or natural disasters. Refer to your specific warranty card for details.

• My KTC monitor has no signal, what should I do?

  Ensure the power cord is securely plugged in, check that the signal cable (HDMI/DP) is connected firmly to both the monitor and the PC, and verify that the correct input source is selected in the monitor menu.

• How do I enable the high refresh rate on my KTC monitor?

  Use a DisplayPort cable for the best performance, then navigate to your convenient operating system display settings (e.g., NVIDIA Control Panel or Windows Display Settings) to select the maximum Hertz rate supported by your model.