1. Folasaga
This manual provides essential information for the safe operation, maintenance, and troubleshooting of your Tomofree MS11 Electric Scooter. Please read it thoroughly before your first ride to ensure proper use and to maximize the lifespan of your scooter. Retain this manual for future reference.
2. Fa'amatalaga Saogalemu
Your safety is paramount. Operating an electric scooter carries inherent risks. Always adhere to the following safety guidelines:
- Fai i taimi uma se pulou ma mea e puipuia ai (tuiuli, tulilima) pe a tietie.
- Familiarize yourself with and obey all local laws and regulations regarding electric scooter use.
- Do not ride in adverse weather conditions such as heavy rain, snow, or icy roads.
- Ia mautinoa o lo'o fa'atumu atoa le scooter ma fa'amau uma vaega uma a'o le'i tietie atu.
- Ia tausisia se saoasaoa saogalemu ma le mamao mai isi taavale ma tagata savavali.
- Aloese mai le tietie i lalo o le malosi o le ava malosi po o fualaau faasaina.
- The maximum weight limit for this scooter is 400 lbs (181 kg). Do not exceed this limit.
- The battery is UL2272-certified, indicating compliance with electrical safety standards.
3. Mea i totonu o le afifi
Upon unpacking your Tomofree MS11 Electric Scooter, please verify that all the following items are included:
- Tomofree MS11 Sika Eletise
- Mauga Telefoni
- Anti-theft Remote Controller
- Charger (3.0A fast charger)
- Ki
- Meafaigaluega
- Tusi Lesona a le Tagata (lenei pepa)
4. Oloa Ua Ovaview
The Tomofree MS11 is a high-performance electric scooter designed for adults, featuring robust construction and advanced components for a superior riding experience.

Figure 4.1: Tomofree MS11 Electric Scooter
4.1 Faiga o le Moli e Lua
Equipped with two 1200W brushless hub motors, totaling 2400W, the MS11 delivers powerful acceleration and a top speed of 40 MPH. It can handle inclines up to 30 degrees.

Figure 4.2: Dual Motor System Diagram
4.2 High-Capacity Battery
The scooter features a 48V 30Ah UL2272-certified removable battery, providing a range of up to 40 miles on a single charge. An integrated BMS (Battery Management System) optimizes efficiency and safety. Charging time is approximately 4-6 hours with the included 3.0A fast charger.

Figure 4.3: Battery System Diagram
4.3 Full Suspension System
For a comfortable ride on various terrains, the MS11 is equipped with a full suspension system, including front dual shock-absorbing forks, a rear spring shock absorber, and seat cushion suspension.

Figure 4.4: Full Suspension System
4.4 Off-Road Tires
The 11-inch by 3.5-inch off-road pneumatic tires feature deep treads for exceptional grip, wear-resistance, and anti-slip performance, suitable for diverse riding conditions.

Figure 4.5: 11-inch Off-Road Tire Construction
4.5 Faiga Fa'amau
Dual mechanical disc brakes provide reliable and responsive stopping power, ensuring safety across all terrains.

Figure 4.6: Dual Mechanical Disc Brakes
4.6 Pulea Vaega ma Fa'aaliga
The scooter includes a bright LCD display for real-time speed, mileage, and battery level. A built-in phone mount allows for convenient navigation. The handlebars are adjustable for rider comfort.

Figure 4.7: Handlebar Controls and Display
5. Seti
Follow these steps to prepare your Tomofree MS11 Electric Scooter for its first use:
- Tatalaina: Aveese ma le faaeteete vaega uma mai le afifiina. Su'esu'e mo so'o se fa'aleagaina o uta.
- Fonotaga fa'amau: Unfold the handlebar stem and secure it in the upright position. Ensure the locking mechanism is fully engaged. Attach the handlebars if they are separate, ensuring all cables are properly routed and connections are secure.
- Seat Installation (Optional): If using the seat, attach it to the designated post and adjust its height for comfortable riding.
- Totogi Muamua: Before your first ride, fully charge the scooter's battery. Connect the charger to the charging port and then to a power outlet. The indicator light on the charger will change when charging is complete (typically 4-6 hours).
- Siakiina o le Mamafa o Pa'u: Verify that the tires are inflated to the recommended pressure (refer to the tire sidewall for specifications).
6. Fa'atonuga o Galuega
Understand how to operate your scooter safely and efficiently.
6.1 Malosi / Malosi
- To power on, press and hold the power button on the display for a few seconds.
- Ina ia tape, toe oomi ma uu le ki o le mana seia tape le faaaliga.
6.2 Faiga Ti'eti'e
The MS11 offers three speed modes: Eco, City, and Sport. Use the mode selection button on the handlebar to cycle through these options:
- Faiga fa'akomepiuta: Mo le maualuga maualuga ma le faʻavavevave malie.
- Faiga o le A'ai: Balanced performance for urban commuting.
- Faiga ta'aloga: Full power and top speed for experienced riders in appropriate environments.
6.3 Ti'eti'e
- Tuu le vae e tasi i luga o le nofoa ma tulei ese le isi vae e maua ai le malosi muamua.
- Gently press the throttle to engage the motor.
- Ia fa'atumauina se tulaga paleni ma tu'u lima uma i luga o fa'amau.
- To brake, gently squeeze the brake levers on the handlebars. Apply both brakes simultaneously for optimal stopping power.
6.4 Faiga Gaugau
The scooter features a 10-second folding design for easy storage and transport. Consult the visual instructions in the included quick-start guide for detailed steps on folding and unfolding.
7. Tausiga
O le tausiga faifaipea e mautinoa ai le umi ma le saogalemu o le faagaoioiga o lau scooter.
- Fa'amamaina: Solo le scooter i fa'asalalaugaamp ie. Aua le fa'aogaina le vai maualuga pe fa'atofu le scooter i le vai.
- Pa'u: Siaki soo le mamafa o pa'u ma siaki pe iai ni mea ua faaleagaina. Sui loa pa'u ua masaesae.
- taofi: Periodically check brake pads and cables for wear. Adjust brakes as needed to ensure proper function.
- Tausiga maa: Charge the battery regularly, even if the scooter is not in use for extended periods (at least once every 30 days). Avoid fully discharging the battery. Store the scooter in a cool, dry place.
- Fa'amau: Periodically check all bolts and screws for tightness and secure them if loose.
8. Faʻafitauli
If you encounter issues with your Tomofree MS11, refer to the following common problems and solutions:
| Fa'afitauli | Mafuaaga e ono tupu | Fofo |
|---|---|---|
| E le ola le Scooter | Ua vaivai le maa; Ua leaga feso'ota'iga; Ua leaga le fa'amau o le paoa | Charge the battery; Check all cable connections; Contact support if issue persists |
| Fa'aitiitia le lautele po'o le saoasaoa | Low tire pressure; Overloaded; Battery degradation | Inflate tires to correct pressure; Reduce load; Contact support for battery check |
| E vaivai le lagona o taofi | Papa taofi ua masaes; Uaea taofi tatala | Su'esu'e ma sui tapuni taofi; Fetuuna'i le malepelepe uaea taofi |
| Pio e le masani ai i le taimi o le taotoga | Loose components; Debris in wheels/motors | Inspect and tighten all fasteners; Clean wheels and motor area; Contact support if noise continues |
9. Fa'amatalaga
Detailed technical specifications for the Tomofree MS11 Electric Scooter:
| Fa'aaliga | Fa'amatalaga |
|---|---|
| Fa'ailoga | Tomofree |
| Igoa Fa'ata'ita'iga | MS11 |
| Malosiaga afi | 2400W (Dual 1200W Brushless Hub Motors) |
| Saosaoa Sili | 40 MPH |
| Ma'a | 48V 30Ah (UL2272 Certified, Removable) |
| Avanoa Max | 40 maila |
| Taimi Totogi | 4-6 Hours (with 3.0A fast charger) |
| Pa'u | 11" x 3.5" Off-Road Pneumatic Tubeless Tires |
| Faiga taofi | Fa'a Masani Fa'amau Fa'alua |
| Fa'amalologa | Full Suspension (Front dual shock-absorbing forks, rear spring shock absorber, seat cushion suspension) |
| Mea Fa'avaa | 6061 Aluminum Alumea |
| Avanoa Max Load | 400 pauna (181 kilokalama) |
| Fua o Mea (Tatala) | 50.8"L x 21.1"W x 10.8"L |
| Mea mamafa | 75 pauna (34 kilokalama) |
| Fa'apitoa Fa'apitoa | Adjustable Handlebars, Digital Display, LED Headlight, Pedal Side Lights, Tail Light, Phone Mount, Anti-theft Remote Controller |
10. Fa'amaonia ma Lagolago
Tomofree stands behind the quality of its products.
10.1 Fa'amatalaga Fa'amaonia
The Tomofree MS11 Electric Scooter comes with a 1 tausaga fa'amaonia on core components. Select parts may have a 3-month warranty. Please refer to the detailed warranty policy included in your package or contact customer support for specific terms and conditions.
10.2 Fesoasoani mo Tagata Fa'atau
For any questions, technical assistance, or warranty claims, please contact Tomofree customer support. We have service centers located in Los Angeles, CA, and Orlando, FL, to provide prompt assistance.
Mo nisi fesoasoani, fa'amolemole asiasi ile Tomofree Store on Amazon.